Keeps Reviews 241

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in preventing hair loss and promoting regrowth, with many noting thicker, fuller, and healthier hair. The quality of the products is frequently highlighted, along with the simplicity and ease of use. People also appreciate the excellent customer service, describing it as helpful, responsive, and attentive, making the overall user experience smooth and convenient. However, some people were dissatisfied with the product's effectiveness, reporting no regrowth or even increased hair loss. A few other people also felt that customer support became slow and unhelpful after becoming a customer, or experienced issues with billing and shipping after canceling their subscriptions.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers report that the product works... See more

Quality

Consumers find quality to be positive, with many reporting significant hair regrowth and increased density,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the seamless process for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of use,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, responsiveness,... See more

Based on these reviews

Rated 5 out of 5 stars

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... See more

Company replied

Rated 5 out of 5 stars

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services. Furthermore, the subscription process was easy and us... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for about four years now, taking finasteride along with the minoxidil foam, and it has truly been a miracle for me. I honestly can’t believe how much hair I’ve regrown since star... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Keeps for a few years now and I’m pretty impressed with the results. I started noticing thinning at my hairline and crown, and it was stressing me out. What I really appreciate is the... See more

Company replied


Company details

Written by the company

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Contact info

  • Madison Avenue 79, 10016, New York, United States

  • keeps.com

4.0

Great

TrustScore 4 out of 5

241 reviews

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Rated 5 out of 5 stars

Convenient, Friendly Service

The key to maximizing results is consistent use. I’ve been a customer for over a year and plan to continue giving Keeps my service. It’s convenient and anytime I have questions or concerns, customer service is an email or text message away. No in-person doctor visits or hunting down concoctions in the grocery store - what’s not to like? I recommend you give Keeps a try.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate your long-term commitment! It's great to hear that our convenient service and accessible customer support have met your needs. We're happy you're finding our approach helpful and thank you for recommending us.

Rated 5 out of 5 stars

Amazing company

Amazing company. I have been getting my Finasteride with them for 5 years now and is so easy. Staff is great! Price is fantastic. Good Job!

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you've had such a positive experience with us over the past five years! We appreciate your kind words about our staff, prices, and ease of service.

Rated 5 out of 5 stars

Works great

Works great! My hairline is partially restored and my hair has grown in thickness and volume!

25 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that our product is working great for you! We appreciate you sharing your positive experience regarding your hair's thickness and volume.

Rated 5 out of 5 stars

Great Company

I've been using Keeps for a few years now. I have had no issues at all getting ahold of a Dr or making changes to my plan. My hair has started to fill in a little where it was thinning which is great. I can also tell that my hair feels healthier than it did before and I have definitely not lost anymore since using.

20 November 2025
Unprompted review
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Reply from Keeps

We're happy to hear that you've had a positive experience with Keeps over the past few years. It's great to know that you've found it easy to connect with a doctor and make changes to your plan. We appreciate you sharing that your hair feels healthier and has started to fill in.

Rated 5 out of 5 stars

Getting My Confidence Back

I've been using Keeps for about 3 years now and I am very happy with the results. I started with the minoxidil and finasteride combo and I started noticing results about 3 months after I began the treatment. Within 5 months I had thicker hair like how it used to be. Getting my confidence back was invaluable! I've also had great customer service experiences as well. Anytime I reach out they are able to help resolve any issues right away. I would definitely recommend Keeps!

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear about your positive experience and the results you've achieved over the past three years. It's great to know the treatment helped restore your hair and confidence. We appreciate your kind words regarding our customer service team's ability to resolve issues quickly. Thanks for recommending us!

Rated 4 out of 5 stars

It was good till I had no extra cash to…

It was good till I had no extra cash to keep up with the subscription but it did do the job when I was using it

25 November 2024
Unprompted review
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Reply from Keeps

We appreciate your feedback and are glad our service was helpful for you. We know that subscription costs can be a factor, and we value your acknowledgement of its usefulness.

Rated 4 out of 5 stars

Has been great at giving back some of…

Has been great at giving back some of my hair on the crown from the head, and has kept it from getting worse. Would recommend giving their product a shot.

25 November 2024
Unprompted review
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Reply from Keeps

We're happy to hear that our product has helped with hair regrowth and preventing further issues. Thank you for recommending us and for sharing your experience!

Rated 5 out of 5 stars

Finasteride works! 100%

I’ve been using Keeps finasteride for many years now and my hair is fuller than it was before, which I’m delighted about.
The product works for me and I get regular reviews through Keeps with a real doctor who assesses my progress. I’m a very satisfied customer.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you're delighted with your fuller hair and the positive results you've experienced using our product over the years. It's great to know that our medical reviews are meeting your needs. Thank you for sharing your satisfaction!

Rated 5 out of 5 stars

Definitely helping hair loss

I’ve been using Keeps for a few years now and I’m pretty impressed with the results. I started noticing thinning at my hairline and crown, and it was stressing me out. What I really appreciate is the consistency and simplicity. The products are straightforward, the instructions are clear, and customer support has been great whenever I had a question. After sticking with it, I’ve definitely seen less shedding and new growth filling in the thinner areas. My hair just looks fuller and healthier overall.

25 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're so glad to hear that you're impressed with your results! It's great to know the consistency and simplicity of our products and support have helped with your hair. We appreciate you sharing your positive experience.

Rated 5 out of 5 stars

Treatment custom tailor for your needs

The treatment i have with Keeps has been working wonderfully for me. My hair stopped falling and it's a lot fuller. I have a head full of hair. Im very grateful with Keeps. What I also love about it that the treatment is custom tailor to my needs and I get to ask questions to a real doctor. I recommend Keeps 100%

24 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that the treatment is working wonderfully for you! We're glad your hair is fuller and that you appreciate the personalized approach and access to medical professionals. Thank you for recommending us!

Rated 5 out of 5 stars

Keeps works guaranteed

Keeps gave me back happiness and confidence in my looks and appearance with the regrowth and fullness of my hair. The products I use through KEEPS works great and I definitely would recommend it to anyone that is losing or have thinning hair.

24 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our products have helped you regain confidence. It's great to know you're satisfied with the regrowth and fullness of your hair. Thank you for recommending our products!

Rated 4 out of 5 stars

Really great product

Really great product. I use their topical finasteride and minoxidil cream. Really helped me with my hair fall

24 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our topical finasteride and minoxidil cream has been effective in reducing your hair fall. We appreciate you sharing your positive experience with our product!

Rated 5 out of 5 stars

Convenient

Convenient, Fast, and great customer service!

24 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're glad you found our service convenient and fast. We appreciate your kind words about our customer service!

Rated 5 out of 5 stars

I've been a customer for several years

I've been a customer for several years, and Keeps is the most inexpensive method I've found to get my medication. It's such a simple process, and it saves me the time from having to book an appointment and going to the doctor's office. Excellent service!

24 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our services have been a simple and inexpensive way for you to get your medication over the years. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

Simple, reliable solution that delivers real, lasting results

I rarely write reviews, but I have to share my genuinely positive experience with Keeps. I’ve been a loyal user now for the last few years, and the results have been truly impressive and consistent.

When I first started, I was skeptical, but within about four months, I started seeing real progress: noticeably fuller, thicker hair, especially around the crown area where I was seeing the most thinning. The key, as directed, is consistency. I’ve kept using the treatment, and my hair has maintained that great, revitalized look ever since.

One of the things I love most about the service is the sheer convenience. Everything is set up on auto-delivery, so my plan arrives reliably on time without me ever having to think about restocking or making an extra trip to the pharmacy. Furthermore, I really appreciate the discount options available when you choose the annual subscription—it makes managing my hair health much more affordable in the long run.

For any guy currently dealing with thinning hair, particularly around the crown, I would strongly recommend giving Keeps a try. It’s a simple, reliable solution that delivers real, lasting results.

4 December 2024
Unprompted review
Keeps logo

Reply from Keeps

We appreciate you sharing your experience. It's great to hear you've seen impressive and consistent results over the last few years. We're happy that our convenient auto-delivery and discount options have made managing your hair health more affordable. Thank you for recommending our simple and reliable solution!

Rated 4 out of 5 stars

It's probably exactly what I needed....

I don't know yet. I've finally been able to be consistent and I have seen some new hairs. But not anything overwhelmingly convincing. It's been just shy of 3 months so maybe I'll come back after a year. The price is a little wild in comparison to the market but atleast I have seen enough to be hopeful.

24 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We appreciate you sharing your experience. It's great to hear you're seeing some new hair growth and remain hopeful after consistent use. We acknowledge your thoughts on the price and value your feedback as you continue to evaluate the product over the next several months.

Rated 5 out of 5 stars

Keeps Hair Product Legit?

Keeps Finasteride and minoxdil Is honestly the truth. I have brittle hair and my lining was slowly going back as im almost 30 yrs old. i chanced a subscription from it and got stubbles of hair popping back up in the 4th week of being patient. Ive been using it for a year now and some of my hair lining came back and areas in the crown of my head refilled. I give them a 10/10 its pretty worth it, just be patient and take it daily. If my nappy hair can grow back im sure anyone elses can

25 February 2025
Unprompted review
Keeps logo

Reply from Keeps

We're so glad to hear that you've had a positive experience! It's great to know that our product has helped with your hair. We appreciate you sharing your journey and thank you for your patience and dedication.

Rated 5 out of 5 stars

Great product better results…

I noticed significant results after about 6 months of using the product and have been using now for over 2 years. It's convenient, right about the time I'm running out my new shipment arrives.

24 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that you've noticed significant results and have been using our product for over two years! We appreciate your feedback regarding the convenience of our shipment timing. Thanks for sharing your experience with us.

Rated 5 out of 5 stars

I have been with Keeps since 2022

I have been with Keeps since 2022 . They gave actually provided me with excellent service everytime . The response time for any questions was within 24 hours . I am continuing to use their hair loss product and it as worked very well for me . No new hair loss for the last 2 years and regrowth of hair along my hair line and top of head making me look 10 years younger .

24 November 2025
Unprompted review
Keeps logo

Reply from Keeps

We're happy to hear that our service and hair loss product have worked well for you since 2022. It's great to know that our response time met your expectations and that you've experienced regrowth. We appreciate your feedback!

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