Keeper Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendliness and efficiency of the service, highlighting how easy it makes tracking expenses and filing taxes. Many appreciate the seamless and stress-free process, noting that it simplifies what can often be a complicated task. The staff and customer service are frequently commended for their helpfulness, quick responses, and clear explanations, making users feel supported and confident. However, some customers also noted issues with the product itself, specifically regarding its ability to accurately measure gross revenue and its limited categorization options. A few people mentioned that the system might not be ideal for those with multiple sources of self-employment income or rental properties, as it can be poorly designed for more complex financial situations.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the platform for being easy to... See more

Service

Consumers express high satisfaction with the service, finding it incredibly helpful, especially for small... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise it as an amazing value and incredible... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the clear,... See more

Based on these reviews

Rated 5 out of 5 stars

Every year, like clockwork, I witness people scrambling to do their taxes, stressed out and with no help. I cannot emphasize enough how opposite my experience of filing taxes has been since I began my... See more

Company replied

Rated 5 out of 5 stars

As a small business owner, keeping track of my expenses is one more task to add to my to-do list that I don't want to take on. Keeper Tax makes it super easy to mark expenses as personal or business-r... See more

Company replied

Rated 5 out of 5 stars

As an independent contractor and part-time/seasonal worker, Keeper is an amazing value and an incredible tool for filing taxes and logging expenses. I've had it for three years now. Before that I woul... See more

Company replied

Rated 5 out of 5 stars

I've used Keeper Tax for the past few years, and this year was the best experience yet. Keeper continues to amaze me with how seamless, straightforward, and stress-free it can actually be to prepare... See more

Company replied


Company details

  1. Accounting Software Company

About Keeper

Written by the company

Keeper: Your Complex Taxes, Handled

Keeper has completely reimagined taxes for complex filers. By combining AI and human tax experts, we're built to handle even the most complex tax situations - from self-employment and freelance income, S-Corps, rental properties, K1s, investment portfolios, stock options, and more.

Our tax platform delivers personalized tax optimization at scale, ensuring your return captures every deduction, credit, and tax-saving opportunity with 100% accuracy.

Intelligent tax prep

Our AI-powered platform analyzes your situation to identify deductions, credits, and other tax-saving opportunities that traditional tax filing software misses. Upload a prior year return to instantly uncover missed opportunities, connect your financial accounts to automatically track and categorize tax deductible business expenses, and get a real-time estimate of your tax liability.

Expert-led tax guidance & support

Every Keeper tax return is reviewed and signed by an in-house tax professional who specializes in complex tax situations. Book a video call with your dedicated tax expert for 1-1 guidance with estimated quarterly taxes, multi-state filing, strategic tax planning, or more. Need instant answers? Consult our AI tax assistant 24/7 for immediate guidance on tax questions specific to your situation.

File with confidence

Our powerful tax preparation software does the heavy lifting—analyzing your W-2s, 1099s, investment statements, and other tax documents to automatically prep your return and uncover maximum tax savings. Human tax experts then review every detail before filing. The result? Accurate, optimized tax returns typically completed in under an hour from your phone or computer, for a fraction of the price of a traditional accountant.

Free Trial Offer

Try Keeper free for 14 days!

Not happy? Cancel anytime.

Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My thrid year filing with Taxkeeper

This is my thrid year filing with Taxkeeper and this year I considered filing for free (because they made it seem so easy and other FREE tax software was offered to me which fit my filing discription)
I didnt get very far along in my comparsion between Taxkeeper and the Free filing program before deciding to return to Taxkeeper.
Worth every penny of the $49year fee.

I mostly appricate the balance of simple design for me as a user/filer, and the answers in their drop down question bubbles. I feel informed every step of the way and recieve prompt and professional responses whenever I reach out.

14 April 2026
Rated 1 out of 5 stars

Keeper Tax is a SCAM

Keeper Tax is a fraud. They say they have a 14-day free trial and then charge your account immediately and ignore emails. Avoid this scam of a company.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

A life saver for a broke college student doing contract work on the side.

As a college student doing contract work on the side, the high amount of taxes being owed was crazy to me considering how I make next to nothing a year (less than 10k). Keeper is able to help me save hundreds of dollars, and as a broke college student, every dollar matters. Last year when I made more money, Keeper brought my federal tax down from $1,200 to $400. This year it got me from $400 to $0. Even though Keeper costs $200 a year, I'm still saving about half of the money owed in the end and that's what matters to me.

15 April 2026
Rated 5 out of 5 stars

Keeper tax is THE best!

Keeper tax is THE best! As a contractor it helps me so much on a daily basis with tracking deductions, paying taxes, and staying on top of my finances. It's easy to use, highly intuitive, insightful and efficient! Highly recommend!

14 April 2026
Rated 5 out of 5 stars

Keeper was actually great

Keeper was actually great! Since all my expenses are already logged, Keeper was able to use that info accurately to help me file. And the AI agent was useful too! I hope it becomes more comprehensive to answer more detailed questions in the future.

13 April 2026

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