Keepa Reviews 40

Very very poor service in 2024

The software developers have NO EXPERIENCE AND NO KNOWLEDGE. disgrace. He closed my account with the nonsense of sharing Keepa, which I only use on my own laptop.

THIEVES.
FRAUDS.

Data breach reported by google password manager: email address associated with my account gets changed on 29th may, they start blaming multiple users rather data breach reported by google. I didn’t receive any login attempts nor OTP but my account email gets changed without any notice. They are still not accepting nor denying data breach.

DO NOT BUT ANNUAL SUBSCRIPTION

Very bad Experience with keepa. Kate , representative is very rude. they charge whole month fee and Unsubscribe keepa within 5 days. Im very dissatisfied from Him

They have gone mad. In order to stop people from sharing accounts, they are targeting their legit buyers as well. Now you cannot use your keepa account in your laptop, if you have logged in to your pc already. Moreover, if you use vpn for any purpose, they will restrict your account. They have a glitch in their website, where the website keeps reloading and tools are not accessible. If you contact them, they will point fingers on you and tell you that, you must be sharing accounts and you must be using any proxy.

no refund policy
Littte to no added value if you are doing Online, Retail Arbitrage and Amazon FBA
Pretty bad customer service
My advice : do NOT follow "blindly" influencers selling their Training and asking you to only buy Keepa. If you are curious just buy it for one month but don't ever buy a yearly subscription, you will be literally trapped.

Worse customer service from Jessica.

So apparently you can not use your own account on your laptop and work computer. This is a breach of their TOS. Are you kidding?

no refund policy. They automatically updated the package I dont want to use it. Bad experience for me.
low standard support

they put me on an auto renewal (that i never asked for), I contacted the same day I saw renewal notice and they had already charged my card that day. I immediately asked to cancel - they said "no", we don't refund ever. I consider horrible way to do biz, charged $200+ for service never asked to renew - and will never use. bad karma for them.

It is beneficial for Amazon sellers. Without keepa I think sellers would be blind on Amazon

They have no or any kind of refund policy and tool is not really helpful. Don't buy and don't recommend

Cancelled my subscription and was still charged, after contacting them they don’t care and told me I didn’t. Won’t refund despite being a few hours after charge. Awful customer service, just blanked me. Would avoid, premium is not worth it

I have been having great experience with keepa i have over 10 years of experience of e-commerce business so it helped me a lot to grow my amazon business with in 5 days doing business in thousands i would greatly recommend for new sellers

My account was hacked and after emailing then for 3 days. They denied to help me and stand with hacker. I asked them to atleast cancel the but they didn't niether they refund. Hacker I enjoy paid subscription and they are encouraging it.

My account was hacked and after emailing then for 3 days. They denied ti help me and stand with hacker and ranaway with my paid subscription. PATHETIC Company pathetic people.

It's nice extention.
Always use it when shopping

This company will not refund your purchase price if you decide their services are no longer beneficial to you. I bought a years subscription cause I wanted to see if the software would help me but the next day I decided it was not worth the money I paid for it (about $300 CAD) so the next day I canceled my subscription as asked if I could get refunded and was basically told there is no refund policy. This is 2020 my dudes every online service has some sort of refund policy. Absolutely pathetic company