Keds Reviews 79

I bought keds for only 50usd. It's my everyday shoes I wear during school. I love the simplicity of all the shoes, that is what I'm looking for a brand. The quality of the shoes too is excellent. I've had one that i bought in year 2024, and it's still new as I bought it.

I love the unique design of every shoe. Also the quality is really really good! I have my first shoe which I bought in the mall. That shoes is my everyday shoe. Up until now, it's still amazingly good without any trace of strips, etc. LOVE THIS BRAND NOW!

Buyer beware, shipped the wrong product can't reach support and they charge for returns.

Terrible, will avoid this brand at all cost.

I have several pairs of keds sneakers
I recently worn a new pair of keds white canvas wi blue trim and front got wet. I stepped in a small puddle The blue dye leaked all over the white part can let me why and give me compensation

Bad customer service. Make sure you see shoes IRL before purchasing from here. Anything on sale is no refundable!! Might be legal but very mean. I will never buy from here again.

Very disappointed in their customer service. Made a purchase late one evening and saw the next morning they were on sale. Asked for a refund of the difference between the prices. They would not/could not price adjust to match their own price. Given the hassle of a return plus their $7.95 return fee, you're kind of stuck. I feel like almost any other national retailer would happily make the adjustment. Oh well, I will wear their shoes but won't order from them online again. Left a bad taste.

POOR QUALITY! The leather is scuffed and puckered. The seams are NOT symmetrical on both shoes! AND they charge you for the return!!! NEVER AGAIN! Keds careless labor and unfair return policies lost my business forever.

More than a month waiting for my Santa gift and the second time they sent me the wrong sneakers. I'm very disappointed.

I love how comfortable the shoes are, and they boost my confidence every time I wear them.

They mail out defective shoes and make you pay shipping to return them. Almost no one charges shipping for returns nowadays, especially giant companies. They also don't stand behind their products. My replacement pair was also defective and started coming apart after just a few months. I was able to trick their customer service reps into telling me that Keds only guarantees their shoes will last for one month (during the 30 day return period). They do not guarantee the quality of their products in 2025 and multiple customer service reps told me that.

Kedsdeutschland is fake! There is no customer service or order control. I paid 80€ for two shoos and wait for them for two months 🤬

I ordered the white Ked court shoe. They run true to size but I wore Keds back in my middle school days. These are leather , run very true to size ! I’m wearing them for the 1st time this evening for dinner. I wouldn’t say they are a comfy sole or support like an athletic shoes, I’ve had them on for an hour. But they arrived in about a week. My purchase is to wear them with capris in the spring and summer.

I had pay on 30th December 2024.But the shoes delivered on 24th January 2025 5.55a.m. ,haven’t received and also don’t snap the photo the parcel’s is delivered

I am having the same experience as others with defective shoes and the $7.95 return deduction. At first I felt these sale shoes were not worth returning but I may as well take the hit and get a few cents back. Keds may make cute shoes but the quality now does not match the price nor sale price. They are unwearable. They should be sold as seconds at a give-a-way price.

They send damaged shoes and then make you pay to return them. In my view that’s a scam. Never purchasing from them again.

I received damaged shoes and now I'm getting charged $8 shipping to send them back?!?!

Bought two pairs of shoes in my usual size and they were ridiculously small. I was unable to return/refund one pair as it was a final sale, but could exchange the other pair for the next size up. When they arrived, they were way too big! I posted reviews for both shoes advising of the small sizing and but 3 weeks later Keds still have not published the reviews. I feel their sizing is way off, they make it impossible to get refunds, and they don’t publish all reviews on their site. Would never buy from again.

I will never buy directly from Keds again. The people I spoke with in customer service were very nice, but there were a lot of hiccups with my return and I had to call 3x to get a full refund for the shoes I returned. From now on I'll order from Zappos or DSW where it is much easier to make returns. Also, the quality of their sneakers has unfortunately lowered, but their prices have sky rocketed.

I ordered my daughters white shoes for school on 8/13 and they were lost. The second set was sent on 8/23 and I didn't receive until 9/1 or later. Converse is fast, order from them :)

Not usually one to leave bad reviews ever but very shocked with this company. Check online I’m not the first one. Terrible customer service. No care for the customer experience or for consumer rights. Sell shoes with incorrect sizing guide on the website so when you receive your shoes and they don’t fit they are unwilling to help you exchange the item for another size or get a credit note if the item is on sale. Terrible business ethics and shoes are a very small, save your money a company with better values.