Kdp Amazon Reviews 518

Literally the worst of big corporate experience. After getting sold on Amazon KDP I immediately got handed to a completely inept, rude and condescending project manager who after I tried to work with them (as the client!!!) had to request a whole new project manager. Amazon KDP sucked all joy I might have felt out of the publishing process because they literally did not give a rat's, couldn't seem to reply to an email chain so I was constantly having to tie information together from different threads (fatiguing and soooo innefficient), and when my book finally DID arrive in the post, the back cover was not even centre aligned, and the font was the wrong size (absolute basics of book publishing). To have put in hundreds of hours of work into this book and at the last stage of the marathon PAY $1,400 to have the process made EVEN MORE DIFFICULT and then receive a substandard product in the post is mind boggling. Can't seem to order author copies and whole process has been absolutely horrible from start to finish. DO NOT EVER USE THEM.

It doesn't matter that they are the biggest, if by the end having dealt with them makes you want to claw your own eyeballs out. Amazon belongs nowhere near creative people or their output.

I've been with KDP for almost a year publishing mostly low-content products. I do my research and make products that receive good reviews. Suddenly, some of my books got blocked from publishing because "it would create a disappointing experience for the customer". My questions regarding the "blocked" status were ignored I got a message with nonsensical instructions to unpublish the product, which is not possible when the book status is "blocked." After reading all the recent reviews here, it really feels like I tried to communicate with a useless bot and now I am concerned that my account will be blocked as well, after hundreds of hours of hard work!

Imagine this scenario: You get pulled over by a robot cop. The robot immediately terminates your driver's license forever for driving an 18-wheeler without proper certification. You point to the Mini Cooper you were driving when the robot pulled you over. The robot ignores you.

Eventually, a different robot shows up, listens to your defense, sees the Mini Cooper, and watches you start the car with your own keys. There is no 18-wheeler in sight. The new robot says it will get back to you in 5 business days.

Two weeks go by, and a third different robot tells you your appeal has been denied for "driving in such a way that creates a negative experience for other drivers". All the stuff about 18-wheeler certification is never mentioned or acknowledged again.

You appeal again and again. All your appeals are heard by yet more robots, who always uphold the original robot's decision, regurgitating the same bland phrase about creating a negative driving experience. THE END

First KDP blocked my Kindle book because of similarity to the title, description, cover and author name of another book–which can only be my paperback, published through Ingram Spark. No other books have similar names or author names, and a reverse image search of my cover only turns up my book on Amazon.

Then a day later, they terminated my account, and have only ever given me the vaguest reason possible: "We found that you have published titles with misleading metadata (including cover), which creates a negative customer experience." Notice all the stuff that can be disproven about my book resembling another book is gone. Despite my pleas for more information and to have a human being look at my case, I've gotten nothing but this same automated reply, including when the appeal was denied. There is nothing misleading about my cover or metadata. It's a travel memoir, and presented as such.

The exact same thing happened to another author who went through the same publisher as me. Same message and all. I suspect they're just banning anyone who prints their book through another source like Ingram Spark, then tries to publish the eBook through KDP. According to my publisher, in the past, KDP would sometimes ask the eBook authors to prove they have rights to the book. But maybe that was too labor-intensive, so now they just ban everyone.

Reading some of the other reviews on here, it sounds like I got off easy that I had hardly any sales before this happened.

Horrible, dishonest and unreliable sort of business... All they care about is their gain and nothing else... The KDP site is low on quality, customer support or any appropriate assistance that new authors require just rules that they twist at their will... KDP can't be trusted because they are exploiting new Writers and Entrepreneurs... be careful and don't waste your time with them...

KDP Amazon takes no accountability for the poor print quality. I was shocked to see such an unprofessional finish with damage to the cover of each book. The complaint was eventually dealt with after several emails and time-wasting only to receive a replacement batch of books with the same issues! When i stressed that this poor quality would be reflected in customer reviews they didn't seem to care. When i received negative reviews about my book that were unverified and seemed to be written by a bot i complained to KDP to remove them but they refused. They never investigated and closed the case. This has affected my book sales. To date, i have never received a royalty payment for the books i have sold, and am still chasing this up. They claim to market books, but its expensive and unaffordable if you are making no money! Especially when other authors have told me their marketing efforts were wasted. KDP is unprofessional. It is so disappointing as an author the amount of work that goes into publishing a book to have it poorly misrepresented in every way and for KDP to take advantage of us. I am disheartened and lost faith in the self-publishing route, and i wish KDP would stop scamming honest people trying to get their work out there!!! It's a disgrace and shameful! Stop the bots and bring real humans back to fix these issues. The printing must be professional and nothing less accepted. Follow up on your promises and pay us after pocketing all the money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I believe Amazon KDP and Amazon distribution is a criminal organization. I created style boards via an e-book about NFL stars Travis Kelce and Patrick Mahomes. I created a summer wardrobe that consisted of men's silk, and linen two-piece short sets by a certain designer. I noticed for the last four months non of my books were getting views, which is strange for Amazon. Out of the blue, I received a vague email from an unknown Amazon KDP employee that stated if I didn't remove a certain book title, which they never let me know which one, my account would be terminated. They terminated my account anyway. I noticed that Travis Kelce was wearing the men's two piece summer outfit I picked out on my style board, with the name of the designer written across his shirt, as he paraded across the stage with Taylor Swift. Something is up with that. I also want to point out that a relative had given me an Amazon gift card. I needed an article of clothing, so I used it purchase it. I had the item shipped directly to Amazon Mail Boxes on Hollywood Blvd at LA Fitness. I received a vague email from Amazon, stating they couldn't find their own Amazon mailbox, and therefore I wouldn't be getting my package. I submitted a request for a refund, and never got one. I believe Amazon and Jeff Bezos is a criminal organization that needs to be investigated by the FBI, Homeland Security, the NSA and a Federal grand jury. Jeff Bezos homes need to be raided by Homeland Security in the way Sean Diddy Combs homes were. Jeff Bezos is a sex trafficker and a criminal who belongs in prison. Don't ever trust Amazon or Amazon KDP. Build your own publishing website.

I published my book through Amazon KDP. Will not do it again. A few books were damaged during shipping. I sent them back and they shipped replacements. I inspected the books but it never occurred to me that I should fan through each book to ensure it was printed in color. After the 30 days passed, I grabbed a book in stock to show a customer a photo. Imagine the disbelief when I found it was printed in black & white. KDP admitted that I cannot change the print but yet said they can't tell me how it happened and they refused to replace the 14 books they printed. You may want to find another publishing company that will stand behind their work.

UPDATE: I've counted over SEVENTY reviews where KDP accounts have been suspended or terminated suddenly with "template emails" and withholding royalties. This has been over the past year or two. I believe there is a class action suit that is dealing with this very thing. People need to reach out to one another and unite.
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Amazon KDP has "released the bots" that are suspending or terminating accounts somehow alerted when too many changes are made to a single title within a certain time frame. The changes can be anything: price, keywords, covers, description. Their support team is 90% AI now. My account was terminated after 12 years, with no explanation other than "Book Details" which can be anything in metadata. Trying to appeal is useless. Plus they are holding up 2-1/2 months worth of my royalties. I saw where a class action suit is ongoing against KDP for royalty theft. They want the Indie Authors out of their platform bottom line.

Successfully published one paperback with no difficulty, now adding kindle version. About to publish second book in same formats. Smooth process and payout works fine.
Only advice would be to choose matte finish cover; I've changed from gloss which curls your cover very badly.

Banned for no reason and 600 dollars worth of royalties stolen from me

I have been with kdp for over a year. I decided over the last month to really get more into it. I started selling more books (and marketing so spending money) and when I went to make a price change of a top selling book that was already approved, they terminated my account. So not only do I NOT get the royalties I made BUT they also get to keep the money I spent on marketing…doesn’t seem right at all.

My book is about Herbal Remedies/Natural Solutions and their Health Benefits. They claim that I was misleading and defrauding their customers…there is science behind this…

Similar experience to others, my account was terminated and all royalties withheld. It is impossible for anyone to take accountability, just keep getting same generic email responses with no actual reason given. Tried contacting management via linkedin and even they don't respond. I spent a lot of money on having my books formatted and covers designed. I'm incredulous that they won't give me the name of senior manager or a copy of their complaints procedure. I would have thought anything associated with Amazon was of a high quality but not so. This is a scam and they have been making a fortune out of witholding customer royalties.

I have been a with KDP since February, 2020. Nobody bought any of my books except for a few family members and friends. They even sucked me into signing up for their costly marking campaigned. Recently they terminated my KDP account saying I had violated their terms and conditions. Basically they were accusing me of plagiarism. Since I am the sole author of my works it is impossible for me to have placiarsed my own work. Several times I contacted them via email and they said they would look into it and have a decision within five business days. The last time u told them they would be hearing fron my attorney. Still no response from them. Contact a lawyer and sue them.

I've been with KDP for over ten years, have published several fantasy novels with them, and have never had anything less than stellar service. My paperbacks are always beautifully printed and bound. The ease of using the website makes producing high quality books a fun and pleasurable experience. Changing manuscripts to remove typos or catch a mistake such as inverted wording is always easy. Customer service has been excellent, prompt and professional. After reading several negative reviews here, I had to respond with my experience and recommend that anyone interested in publishing their work with KDP, take those negative reviews with a large spoonful of salt. KDP and Amazon are the best publishing platform available.

Amazon Kindle Direct Publishing Account Termination— Case #33039506

Date Of Occurrence: May Twentieth, Twenty Twenty-Four

Amazon Compliance Central Case Number

1716333707101631

Amazon Compliance Central Case Title

Amazon Kindle Direct Publishing Account Termination— Case #33039506

Ripoff Report Case Number

#1532670

Ripoff Report Title

Amazon Kindle Direct Publishing (Amazon.com) Amazon.com Account Termination— Case #33039506 Seattle, Washington

Quotation Of Notice Of Amazon Kindle Direct Publishing Account Termination:

“Hello,

During a recent audit of your account, we found content and/or activities that are in violation of our Terms and Conditions. Therefore, we are closing your account effective immediately.

Examples include attempting to publish books that violate our Content Guidelines.

As part of the termination process:
• We will close your KDP account
• You're no longer eligible to receive any outstanding royalties
• You'll no longer have access to your account. This includes, editing your titles, viewing your reports and accessing any other information within your account
• All of your published titles will be removed from sale on Amazon

Additionally, as per our Terms and Conditions, you aren't allowed to open any new KDP accounts.

You can find our Terms and Conditions here:

If you believe you have received this message in error or you have information about your account that you would like us to consider, please reply to this email.

Regards,
Amazon KDP”

Isn't a trustworthy service. I had to go publish with their competitors.

They send me some awful printed copies. The images weren't even readable. My book is going to get full of bad reviews if customer received such a bad quality of printing.

Run away from them. I didn't renew my Prime Membership after this. Amazon shouldn't allow this low quality.

It is a very fickle company that will terminate accounts with no notice and withhold royalties. Overall KDP is no longer a safe place to publish directly. Use alternative sites for safer publishing. KDP direct is a scam for most customers.

KDP terminated my account and withheld my commissions accusing me of "trying to manipulate the system". No further explanation. It took 8 emails to receive this much information. My books were all no or low content. They were all published. I unpublished them to update some information, descriptions and lower their prices. Made the updates and upon re publishing, my account was suddenly terminated! I have been treated very poorly by Amazon KDP. They have been rude and not transparent.

Put this under the heading, “things that don’t work. “

Big time waster not user-friendly.

MY NAME IS GLENN LANGOHR. Find me at 949 354 7176 . AMAZON KDP terminated my account over 1 questionable public domain book. I wrote for 20 years and published over 77 books with over 3,000 reviews, TV interviews, Radio interviews and thousands of hours of marketing. One of my books "Prison Riot", is a true story of a prison riot I was in that was considered for a movie. I wrote 10 books on the drug war and prison conditions. They are biographical stories that shine a light on GOD's Power to redeem anyone from any place. I pray you allow all the other books I wrote on ADDICTION RECOVERY and PRAYER BOOKS to also become REINSTATED. GOD allowed me to research that the entire 12 step program came from
a man named Frank Buckman got burned by a church and GOD showed him his anger denied what CHRIST DID ON THE CROSS. So he took it back to the Sermon
on the Mount and the book of ACTS. He even made Hitler take notice. All this before it went to Ebby Thatcher, Doctor Bob and Bill Wilson. These books show a progression of what GOD can do from prison to prayer warrior. These books have over 3,000 reviews and I have an online Bible study ministry. I understand I had a book published that I thought was public domain that was republished by a larger publisher but even their email to me said they only had "certain rights to repurpose it". So it is cloudy and I am sorry I didn't know it was no longer public domain to be repurposed.
The book in question was less than a half of 1% of my total sales. Can you please have mercy and open up my Kindle and Print account so that the thousands of
reviews can be visible as to what GOD has done in my life? THEY NEVER REINSTATED MY ACCOUNT can I sue them for destroying my writing career and history. I ALSO NARRATED ALL MY BOOKS ON ACX and they lasted another 2 years before they realized KDP terminated me and then I was terminated there also!