After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... See more
Company replied
Ive been having real issues with our other waste management company, asked Elisa to come in and speak to me about their service and cost, which she did within a day, we agreed the costing and signed t... See more
Company replied
Best skip hire about - might be a tad more expensive than other local skip hires but the customer care is first class from booking team to drivers. Delivery and collection is always when they say and... See more
Great booking experience. Stated delivery & pick up day at the time. Job was subcontracted to a local firm who were fab delivering but keep moving the collection day. Was told Wed then Thur then Fri a... See more
Company replied
KCM is a leading South Yorkshire waste management company with a team of over 120 experienced professionals. We're committed to providing a one-stop shop for all your waste disposal needs, with a focus on customer service and environmental responsibility. We're committed to providing our customers with the best possible service, and we're always happy to answer any questions you may have.
Ginhouse Lane, S61 4QN, Rotherham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reasonable price and turned up both delivery and pickup when promised. Delivery driver very approachable.
Excellent service from booking skip online to delivery and pick up. We were kept informed all the time would use again and definitely recommend to anyone
Easy to oder skip online. Text message straight away to confirm order. Delivered early but rang to check if that was OK. Skip collected on time would use again and would recommend to friends
As always top service provided and customer services are great
Wow I would choose Kcm waste management again as they are quick and efficient and they are very friendly too. No job is ever too small. Thank you so much 😊
Easy website to use to book a skip. Skip was dropped off promptly in the time slot we arranged
Amazing service, couldn’t have asked for more. Would definitely recommend!!
Was not till 330pm dropped off and was picked up first thing in the morning
Ordered and paid for the skip online - a very easy site to navigate. Able to choose skip size and arrange a delivery day.
Good communication with Immediate confirmation/ information by email and on delivery and collection days text notifications to say lorry was on route.
Very good service, I will definitely use again.
Brilliant service, easy to book, arrived in time with notifications of drop off and collection. Driver was really cheerful and friendly. Will use again!
Easy to book and pay using the website. Delivered on time and collected on time. Great service and a good firm to do business with.
Paid upfront for the skip to be delivered for the morning of the 15th that's AM
Phoned them up when it got to 12 .15 pm and was told they would get in touch with transport and chase it up
Got to 4..20pm and still no skip
Phone them again and they replied with they had a problem with one of their vans and said did I still want it today or the next morning
I was outraged and said I had paid upfront for a skip for a AM delivery and that I wanted today
I hired the skip for 48 hours but they wasted 9 hours delivering it
I did get 1 apology but no mention of compensation or anything I will not be using this company again
Do not pay upfront for your skip with this company as it seems once they have your money customer service go's our the window
MR A WRIGHT
Apart from the delay for driver to collect skip, after it had been filled ( Due to high volume of work load and demand) They are a very good and realiable service. Would definitely use them again!! 👍
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.