KCM Waste Management Reviews 276

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After being letdown by our usual Skip supplier we were recommended KCM. After making contact with Elisa who called to see us on the same day to discuss our requirments, we decided to use KCM. Within a... See more

Company replied

Rated 5 out of 5 stars

Ive been having real issues with our other waste management company, asked Elisa to come in and speak to me about their service and cost, which she did within a day, we agreed the costing and signed t... See more

Company replied

Rated 5 out of 5 stars

Best skip hire about - might be a tad more expensive than other local skip hires but the customer care is first class from booking team to drivers. Delivery and collection is always when they say and... See more

Rated 4 out of 5 stars

Great booking experience. Stated delivery & pick up day at the time. Job was subcontracted to a local firm who were fab delivering but keep moving the collection day. Was told Wed then Thur then Fri a... See more

Company replied

Company details

  1. Waste Management Service

Written by the company

KCM is a leading South Yorkshire waste management company with a team of over 120 experienced professionals. We're committed to providing a one-stop shop for all your waste disposal needs, with a focus on customer service and environmental responsibility. We're committed to providing our customers with the best possible service, and we're always happy to answer any questions you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent Skip Service

Online booking was very easy, Skip delivered early on the booked day, & more importantly, collected a week later, without having to phone up & arrange it. Excellent 👍

21 December 2023
Rated 5 out of 5 stars

2024 calendar

I ordered the 2024 calendar for my workplace and it arrived very quickly and I'm delighted with my purchase. Good to see real men instead of fancy models (no disrespect I think you all look fabulous). 😘

21 December 2023
Rated 5 out of 5 stars

Tight access needed

We phoned up first as the access is a bit tight to get in, after speaking to the office forgot the blokes name but he arranged for a driver to call and see if they could get in .
About a hour later driver phone me says I'm here to have a look to see if we can get in. Quick look driver said no problem quick phone call to there office all done and dropped off.
Office staff and the driver were very efficient
We will definitely be using again

8 December 2023
Unprompted review
Rated 4 out of 5 stars

great delivery slow collection

Great booking experience. Stated delivery & pick up day at the time. Job was subcontracted to a local firm who were fab delivering but keep moving the collection day. Was told Wed then Thur then Fri and now Mon with a possibility of Sat morning. As I need to be home to confirm we have permission to use a neighbour's property it's been rather stressful. Update: skip was collected Saturday, driver rang to confirm and was really helpful so it's all good thanks

13 October 2023
Unprompted review
KCM Waste Management logo

Reply from KCM Waste Management

Hi Suzy, thank you so much for your review! We're sorry to hear about the issue with your collection, can you possibly get in touch with us with your order number or address so we can sort this for you?

Rated 5 out of 5 stars

Excellent service.

Excellent service.

Very easy and simple to order the skip needed, could chose a date and time that worked for us. Great customer service.
We filled the skip quicker then we thought and KCM even picked it vack up the same day.
Would recommend and will use again.

1 July 2023

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