Kays Medical Reviews 39

We have used Kays Medical many times, but Nikita, our account manager, has been outstanding in supporting us with our deliveries and setting up our account.
Would highly recommend using Kay's Medical for all your medical needs.

Absolutely amazing top class service, so kind and professional on the phone, and go the extra mile to help. Thank you Jackie Singleton and team 🙏

Great service yet again from Kays Medicals. Easy to order and order was processed very quickly and efficiently.

Outstanding service – always timely, efficient, and incredibly supportive. The whole team, from sales support through to our Account Manager Jen, all consistently go above and beyond. Even with last-minute requests, they find a way to accommodate us. Thank you for your fantastic support

Kays Medical have always been incredibly helpful whenever I have asked them questions about their products. Shirley, who I have dealt with mostly in the team, has always responded promptly and professionally. I have also been very impressed with the products that we have procured from them, I would definitely recommend Kays Medical.

Fantastic experience with Shirley @ Kays Medical,
very helpful and very easy to order & super fast delivery cant ask for much better to be honest, great company to deal with excellent products to cater for everyone.

I emailed Kays Medical 9 days ago asking for vaccines. I knew it was short notice, as we needed them delivered by today, however, they were so accommodating and managed to get them over to me by 9:15 this morning.

We have used Kays Medical for years, and, as always, they were extremely helpful, friendly, and professional. We will definitely continue to use them going forward.

Jen and Rachelle are amazingly helpful .They respond really quickly to any queries and are totally committed to getting the supplies that we need - thank you

Kays Medical have consistently provided excellent support whenever I’ve had queries regarding the ordering of supplies for work. I regularly correspond with David Coleman, who is always extremely helpful and responds to emails promptly and efficiently. His assistance is greatly appreciated.

We have worked with Kays Medical for decades and have always enjoyed an excellent relationship with them. Jen and Siobhan are a pleasure to deal with—always ensuring our stock arrives on time. If any item has been discontinued, they go above and beyond to find suitable alternatives, working closely with their team to meet our needs. I would highly recommend Kays Medical without hesitation.n

Great company great service great customer service always on time deliveries .

Kays Medical offer an excellent service – highly recommended. The team are great communicators, extremely well organised, and nothing is ever too much trouble. Always a pleasure to deal with and consistently reliable.

Prompt response for urgent need of supplies and competitive pricing. Supplies delivered within 24 hours of order being finalised. Excellent service.

Responded quickly to a quote and we were happy with the price. Excellent communication with Shirley.

Excellent product range and fantastic service- I would recommend Kays Medical for first aid and workplace safety.
I bought a defibrillator and it arrived within 48 hours.

Excellent customer service from the Sales Team at Kays Medical. Fast and efficient delivery for all our medical requirements.

Jen Jungles is ace, and very client centred, she makes life for us so easy.

The company always respond quickly and will go out of their way to help. Always cheery and kind and will go the extra mile to make life easier.

Amazing customer support, great products and fast delivery times.

We have had a very negative experience with this company so I felt the need to leave an honest review of our experience. We booked Kays Medical to carry out lung function tests at our workplace. The first time they turned up, it was at the incorrect time and not all our staff were available so they left. We ended up getting charged for this visit, despite the fact that not one single test was carried out. We did manage to negotiate half price on this occasion. The second visit - the technician did not show up at all, we were informed this was due to staff illness. We were then shocked to discover that we had been charged (direct from our bank account, without permission) the full amount of the visit. We naturally disputed this and a credit note was issued, although we are yet to receive these funds back into our account. However, we rebooked for a third time (we are now almost a year on at this point). Despite seeking confirmation from Kays Medical the day before and receiving it from two members of staff there, the technician once again failed to show up. I was not even emailed to be made aware of this and we had staff waiting around for their appointment, costing the company time and money. We have since reached out to Kays Medical asking for an explanation as to why their technician did not turn up and why I was not emailed to be informed of it. This was 2 working days ago and I have received no response at all. Needless to say, we will be looking for another company to carry out these tests for us. Incredibly disappointing service all round.