Received my dress nothing like what is advertised. Dress would ft a size 40!! Rubbish material. Could make better myself and I don’t sew. No return address. AVOID this so called company from Hong Kong... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not deal with this company they will scam you take your money pretend your order on its way to you with tracking number but nothing happens it doesn’t change when it shows arrived in Cambridgeshir... See more
Wish I had looked this mob up on Trustpilot before ordering from them. Shabby goods, charged me for postage, even though no postage was mentioned in their listing, but added to price when claiming th... See more
Complete charlatans and scammers I wouldn’t even give these people one star if I had the choice, sadly when things seem too good to be true they usually are … looked like lovely cotton clothing but... See more
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received my dress nothing like what is…
Received my dress nothing like what is advertised. Dress would ft a size 40!! Rubbish material. Could make better myself and I don’t sew. No return address. AVOID this so called company from Hong Kong
Trade as Serenie and StarCraft
Trade as Serenie and StarCraft. Goods did eventually arrive, but had been poorly wrapped and were damaged. Charged postage even though not mentioned. Offered me a £3 refund for my damaged goods. Do not use them
DON'T DO BUSINESS WITH THESE PEOPLE
Wish I had looked this mob up on Trustpilot before ordering from them. Shabby goods, charged me for postage, even though no postage was mentioned in their listing, but added to price when claiming their money from Paypal.
AVOID ! FAKE ! AVOID ! FAKE !
Complete charlatans and scammers
I wouldn’t even give these people one star if I had the choice, sadly when things seem too good to be true they usually are … looked like lovely cotton clothing but my goods have never arrived and I feel so so stupid to have been duped into placing an order in the first place especially as they discount the goods the more you order … you live and learn 😬
Don’t even deserve 1 star
Don’t even deserve 1 star, sandals were rubbish, way too big, and look nothing like I ordered, PLEASE DON’T BUY FROM THEM. Thank goodness for pay pal, they gave me a refund immediately.
SCAMMERS STAY CLEAR
Do not deal with this company they will scam you take your money pretend your order on its way to you with tracking number but nothing happens it doesn’t change when it shows arrived in Cambridgeshire
This company needs to be brought down they advertise goods on FB DO NOT BUY
DO NOT buy from this company
DO NOT buy from this company, you don’t get what you ordered they have your money and not interested if your not satisfied with the goods,they will refund you a lot less than what you paid. Con merchants
I wish I'd read these reviews before…
I wish I'd read these reviews before ordering from Facebook add. I ordered a dog coat for my Golden Retriever after asking what size would be suitable for this breed. I ordered the size they recommended and it is far too small even for a slight, young Golden Retriever. They have told me to just keep it!!!! After persisting, they are now offering £4 compensation!!!! They are a most disreputable company. I paid through PayPal so will take it up with them.
Avoid this company
AVoid this company , this company is an absolute scam , ordered a pair of country boots , nothing like the picture or what they advertised, the quality is shocking and I can't even get my feet in them . I waited 6 weeks for this rubbish , won't accept them back , paid £45 for this load of crap I'm left with . 😡
Avoid!! Avoid avoid
Want to give a negative 20 rating on this company! Robbers is the best name for the.
Bought waterproof ladies boots. Horrified at quality and fitting!
Delay tactics dealing with complaint and then the refusal to accept return and refund.
Avoid these crooks
Disgusted
I gave them one star ,just to write a reviewer they aren't worthy of that, the sandals were not fit for purpose ,no surport in the straps to hold the sandal in place the heal is baggy so won't hold on,and the sole was flexible in advert ,but it is solid I think Facebook should take this of the site,I got in touch with the company and sent pictures, came back with they can't see anything wrong next step fairtrading
Bought sandals from Facebook and too big rubbish
Bought sandals from Facebook as they looked really nice..came 6 weeks later and to big.. nit the size I ordered .. do not buy anything advertised on Facebook from another country..
After waiting 6 weeks to receive my…
After waiting 6 weeks to receive my sandals, they’ve finally arrived today, just wrapped in a bag, not even in a box so the sandals were squashed and out of shape, and they are terrible quality, nothing like they look in the photo they advertised on fb and are a size too big and not the size I ordered, I wish I had read the reviews first, but lesson learnt, I doubt I’ll get my money back, but I’ll go through PayPal to see if they can do anything. DO NOT BUY from these scammers!
Don't deserve even one star
Don't deserve even one star. I ordered a pair of loafers size 41.5. They've sent me today (6 weeks later) a pair size 39. I can't even get my feet into them. Fortunately, I ordered through Pay Pal so have put in a complaint. They are also very poorly made and sewn together. Do not use this company.
Don't even deserve 1 star this company
Don't even deserve 1 star this company. sandals sent 2 sizes 2 big and the company will not refund or exchange as they apparently sent what I had ordered! Absolute scammers and a waste of good money
Scam sent my boots back and they will…
Scam sent my boots back and they will not refund a penny! Do not buy from this company!
Avoid at all costs. Complete load of rubbish
This is a complete sham of a business. Do not order. Found through adverts on Facebook. Bought a pair of boots. They are a complete load of rubbish. Look nothing like advertised product. Terrible quality. Sizing is dreadful. They were contacted after delivery and said I could not return as they said they had sent what I ordered. I quoted their website and they still would not agree to a refund. I quoted consumer law and they just don’t care at all. They are a bunch of thieving ********.
Don’t order anything from them.
Chinewyear is another company doing the same thing, avoid them too.
Something should be done to sort companies out like these.
Kawaiiway and Starcraft Network Ltd
This company trades under many names starcraft network Ltd is their company trade name. They posted me not what they advertise, boots which were terrible. I've gone through PayPal to which they sent a return address I paid £19 for tracked and signed delivery to make sure they got back to China. I am still awaiting my refund after numerous emails. I have spoken to many people on Facebook experiencing the same problem. I can't believe they can't be brought down! Their websites are very professional. Do not buy boots from Kawaiiway avoid!!!!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






