Katway Reviews 68

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I've been using the HH-R01 engraver for many years. As a electric graver, it requires some adjustment to get used to, but I've managed to handle every type of work with it, from engraving to stone... See more

Company replied

Rated 1 out of 5 stars

Beware ! I ordered a Kaya Cast machine from Katway, and the experience has been extremely disappointing. The delivery date was showing as July 22, but I still haven’t received my order. I have sent th... See more

Rated 5 out of 5 stars

Upon receiving the engraver I immediately started learning to use its handles. I'm looking forward to using it to crave jewelry soon. The store sent me a video on how to use it, and my questions were... See more

Company replied

Rated 5 out of 5 stars

Unbeatable price, amazing quality. This is a great company, the materials are of great quality and the price is also very pleasant. I am very happy with all the items I purchased and I am sure I will... See more

Company details

  1. Jewelry Equipment Supplier
  2. Jewelry Engraver

Written by the company

Katway, a brand under Huahui Jewelry Machine, represents a legacy of craftsmanship and innovation in the jewelry industry. Founded in 1990, Huahui Jewelry Machine has a rich history of delivering superior products and services to its customers for over three decades. In its pursuit of excellence, Huahui Jewelry Machine introduced Katway as its proprietary brand in 2016. This strategic move allowed the company to dedicate resources to research and development, resulting in cutting-edge and high-performance machinery tailored specifically for the jewelry trade. The Katway brand has swiftly gained industry acclaim due to its unwavering commitment to uncompromising quality and groundbreaking innovation. Their extensive range of jewelry-making machines, tools, and equipment caters to the diverse needs of both seasoned professionals and enthusiasts passionate about crafting jewelry. One of Katway's defining attributes is its emphasis on precision engineering and durable construction. Each product is meticulously crafted using top-tier materials and subjected to rigorous testing, ensuring longevity, reliability, and consistent performance. Beyond their exceptional product offerings, Katway places a premium on customer satisfaction. Their team of seasoned experts provides invaluable guidance and support, assisting customers in selecting the right tools, addressing technical queries, and offering maintenance advice throughout the jewelry-making journey. Katway's narrative is woven with a commitment to quality craftsmanship, relentless innovation, and a customer-centric approach. With a steadfast focus on delivering top-notch products and unparalleled service, Katway has emerged as a revered and dependable name in the jewelry industry, serving as the preferred choice for professionals and hobbyists alike.


Contact info

3.5

Average

TrustScore 3.5 out of 5

68 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I’m honestly not happy with the 3-in-1…

I’m honestly not happy with the 3-in-1 jewelry engraver—it didn’t help me at all. Instead of making the process faster, it felt clunky and slowed me down. Finishing my pieces became more frustrating than efficient, leaving me disappointed with the purchase.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

I honestly didn’t expect the guide to…

I honestly didn’t expect the guide to be this drawn out—it felt overly detailed without adding much real value. Instead of being clear and easy to follow, parts of it came across as confusing and unnecessarily complicated. Overall, it left me disappointed rather than impressed.

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Beware ! haven’t received a single response

Beware ! I ordered a Kaya Cast machine from Katway, and the experience has been extremely disappointing. The delivery date was showing as July 22, but I still haven’t received my order. I have sent three emails to their support team and haven’t received a single response. This complete lack of communication makes me question if I’ve been scammed. Based on my experience, Katway does not seem like a reliable company, and I would strongly caution others before placing an order with them.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Unbeatable price

Unbeatable price, exceptional product. I couldn't believe I found a microscope of this caliber at such a budget-friendly price! I’m genuinely delighted.

19 June 2025
Unprompted review
Rated 1 out of 5 stars

This is just a junk knock off company

This is just a knock off company. I would recommend to stay far away from buying anything from there.

Some time ago this company was using my photos pretending it was engraved with their equipment. It was defiantly not, and they had no rights to use my photos.

After reporting their Fb site it was taken down as they used other artists photos as well without permission.

They got a new page up, and new photos were stolen and used without permission and Fb page removed again..

yet again they have a page up, and I know the artist they are stealing photos form, pretending it is made with their tools, but it is not.

Their tools are not capable of making such quality.

I have tried one of their engraving tools from a student, and honestly it was powerless junk. Not because they stole my photos, but because it really was junk.

I know others that have bought and tried to get their money back from tools not working, but customer review refuse to reply.

I would strongly advice to stay away from this company. It is all useless knockoff tools. They have nothing to do in the engraving or jewelry business. They are interested in your wallet only.

I can 100% stand for this even if they have previously threatened to sue me after I told them what I think about them when they asked if I wanted to be an ambassador representing their tools. I have screenshots of all their messages. Obviously they do not know even who they steal artwork photos from..

Stay away!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Very impressive!

Very impressive! My item got here on the day it was scheduled to arrive. It was a long wait, but it came from a long distance to get here. It was very much worth the wait! We got a nice little eye glass. It was a gift for my son and he loves it! Thank you!

11 January 2025
Rated 5 out of 5 stars

Excellent experience

Excellent experience. I bought a well-functioning microscope, for me, the price-performance ratio is very high. The delivery was fast and the assembly was easy. It works perfectly!

19 December 2024
Rated 5 out of 5 stars

That is an awesome piece

That is an awesome piece, you will not regret this purchase. Great job, man! If you want a disc cutter with a clean cut, you can't go wrong with this. I was so surprised when I received it and it worked for me to make the ring I wanted, it is an awesome piece!

7 December 2024
Rated 5 out of 5 stars

Awesome as always

Awesome as always. I ordered the Cutter and it was great quality. It exceeded my expectations and it was great, I can use it to make my new earrings right away.

8 December 2024

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