KatKin Reviews 

14,319
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,861 reviews, reviewers overwhelmingly had a great experience with this company, noting significant positive changes in their pets. Customers frequently praise the exceptionally high quality of the fresh meat food, the helpful support team, and the remarkably fast delivery service. Many cat owners notice remarkable improvements in their animals, including shinier coats, better digestion, higher activity levels, and solved eating issues. Some reviewers were not happy with the automatic subscription renewals, noting unexpected charges and difficulties with customer support responses. A few consumers also mentioned that the meals are quite expensive to purchase regularly and require considerable freezer storage space.

What people talk about most

Product

Customers shared positive experiences with product, noting that cats love the high quality recipes and show... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast, reliable shipping and well-insulated,... See more

Customer service

People report positive experiences with customer service, noting that operators are friendly, knowledgeable,... See more

Price

Users describe ambiguous interactions with price, noting that while it is a bit more expensive than standard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cats are much healthier and happier. No more smelly poos no begging for food no throwing away uneaten food and having to keep changing brands . I'm actually saving money no need for biscuits or tre... See more

Company replied

Rated 5 out of 5 stars

We have a very old cat who seemed to be wasting away ,he was under the vet after having funny turns ,he constantly cried to be fed but was only eating the jelly from numerous different brands and gett... See more

Company replied

Rated 5 out of 5 stars

The quality of the food is excellent, both my cats love it! They like it warmed, 10seconds in the microwave does the trick. The customer service is great,the operators are friendly, knowledgeable & no... See more

Company replied

Rated 5 out of 5 stars

I tried Katkin for my elderly cat who was turning her nose up at everything - different varieties, brands. My sister uses Katkin for her elderly cat so I thought I would try it. Penny just turned he... See more

Company replied


Company details

  1. Pet Supply Store

About KatKin

Written by the company

Get FRESH for 20% off Learn about Fresh Why does your cat food smell? About KatKin

KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.

Born To Eat Meat

KatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.

Mission

KatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.

Try now to give your cat the best

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.6

All reviews

(14,319)

2,677 reviews in the last 12 months

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Rated 5 out of 5 stars

My cat was leaving most of his food and…

My cat was leaving most of his food and I was switching between brands all the time.Ive gone over to kat kin and can honestly see the difference in his eating habits.He never leaves a meal anymore and isn’t always begging for more either.Couldn’t recommend enough also the price isn’t really that much more that what I was paying for the cheaper brands.

12 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Neil,

Thank you so much for your lovely review.💚

It’s great to hear that your boy has settled into KatKin and is enjoying every meal. There’s nothing better than seeing a happy cat tuck into their dinner and leave a lovely clean bowl behind!

We’re especially pleased that you’ve noticed such a positive change in his eating habits, and that you’re finding KatKin good value for money too. No more switching between brands or watching food go to waste sounds like a win all round.🐾

Thank you for your lovely recommendation, and please give your boy an extra cuddle from us.

Tarin🐈

Rated 5 out of 5 stars

KatKin stopped my cat being sick

As soon as I switched my cat to KatKin, he stopped throwing up. This was a driving force for finding an alternative to Felix pouches - cats really shouldn't be bringing their food up. Furballs yes, grass yes, but not the food. As I say he hasn't once brought up any Katkin meal since he started on them eight months ago. So he is getting proper meaty nutrition (they even smell good to us) as opposed to goodness knows what is in those Felix pouches. A good assortment of flavours. It's a five stars, cos even though he doesn't like a couple of the flavours, this is no reflection on the quality of the food just him being a fussy feline. KatKin is great!

12 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Jenny,

Thank you so much for sharing your experience.💚

We’re absolutely delighted to hear that your boy has been enjoying KatKin for the past eight months, and especially that he hasn’t brought up any of his meals since making the switch. It must be such a relief to see him feeling more comfortable and enjoying his mealtimes without those worrying episodes.

We’re so pleased he’s enjoying the quality and variety of our recipes, even if he does have a few favourites he insists on sticking to. After all, every cat has their own little quirks.😻

Thank you for trusting KatKin and for sharing such a lovely update about your boy’s wellbeing.

Tarin🐈

Rated 5 out of 5 stars

My fussy cat licks the bowl clean ,he…

My fussy cat licks the bowl clean ,he loves the chicken and turkey

12 October 2026
Unprompted review
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Reply from KatKin

Hi Dawn,

Thanks so much for your feedback💚

We’re delighted your fussy feline is loving the chicken and turkey recipes. A bowl licked clean is a pretty wonderful sign of approval, and we’re thrilled your little food critic has found some favourites.

Please give him an extra cuddle from us.

Tarin🐈

Rated 5 out of 5 stars

Socks has delighted in his new menu

Socks is delighted with his new menu. Not only does it not smell like rotten food, it is not covered in jelly. Socks is presently surprised by the delicious fresh flavors which he would have previously turned his nose up. He adores the chicken sprinkles and considering how difficult it is to encourage cats to drink, Socks has enjoyed more water along side his food. But best of all, when his delivery arrives it is addressed to Socks, so we know to immediately pop 10 sachets in the fridge and the rest into the freezer.

12 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Rachel,

Thank you so much for your lovely review.💚

We love hearing that Socks is enjoying his new menu and discovering recipes he might once have turned his nose up at. It sounds like he’s become quite the adventurous little foodie.

We’re delighted he’s enjoying his Chicken Sprinkles too, and it’s lovely to hear that he’s drinking more water alongside his meals. And of course, we couldn’t possibly forget the most important detail - making sure his deliveries are addressed to the proper boss of the household. Socks clearly knows how to get the royal treatment.🐾

Please give him a little extra fuss from us.

Tarin🐈

Rated 5 out of 5 stars

Switched from “Gourmet” to Katkin in…

Switched from “Gourmet” to Katkin in desperation, as my cat’s fur was falling out from his excess grooming and he was getting thin and scraggy. Truly amazing improvement after two months. Now back to his old self after 4 months, full fur again, and I am SO relieved. We didn’t change anything else, so it must have been switching to Katkin which worked: hence this review.

12 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Michelle,

Thank you so much for sharing your experience.💚

We’re delighted to hear that your boy is looking so much better and that his coat has grown back. It must be such a relief to see him looking and feeling more like himself again.🐾

We’re so pleased KatKin has been part of his journey, and we really appreciate you taking the time to share your lovely update. Please give him a little extra fuss from us.

Tarin🐈

Rated 5 out of 5 stars

My old cat loves it

My old cat loves these, especially the shredded as he hasn't many teeth. Now they are bringing out a smooth so it's already on my next order.
The website is difficult to navigate so be prepared to spend a little time there

21 August 2026
Unprompted review
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Reply from KatKin

Hi Alison,

Thank you for sharing your feedback.💚

We’re so pleased your older cat is enjoying our shredded meals, and it’s lovely to hear that our new smooth recipe is already on your next order. We hope it’s another hit with your little foodie.

We’re sorry to hear you found our website tricky to navigate. We appreciate you letting us know, and we’ll be sure to pass your feedback on to the team as we’re always looking for ways to make ordering easier.

Please give your lovely cat some extra fuss from us.

Tarin🐈

Rated 5 out of 5 stars

My cat loved Katkin straight away

My cat loved Katkin straight away, clean dish every time, no waste.

12 October 2026
Unprompted review
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Reply from KatKin

Hi AnneMarie,

Thanks so much for your lovely review.💚

We’re delighted your cat took to KatKin straight away! A clean dish every time is a pretty clear sign of approval - no leftovers, no complaints, just a very happy little foodie😻

Please give your lovely cat an extra cuddle from us.

Tarin🐈

Rated 5 out of 5 stars

Amazing service and my cat is thriving…

Amazing service and my cat is thriving (gained weight and the coat has improved in only 2 weeks).

12 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Marite,

Thank you so much for taking the time to leave such a lovely review💚

We're delighted to hear that your cat is thriving, and that you've already noticed a healthier coat and some weight gain after only 2 weeks. We're also so pleased that you've enjoyed our service.

We hope your cat keeps on enjoying every meal!

Tarin🐈

Rated 5 out of 5 stars

Fantastic food

Fantastic food, great packaging and excellent customer service

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Karen,

Thank you so much for taking the time to leave such a lovely review💚

We're delighted to hear that you love the food, the packaging and our customer service. We'll be sure to pass your kind words on to the team.

We hope your cat continues to enjoy every meal!

Tarin🐈

Rated 5 out of 5 stars

Yum Yum, Happy Tum!

Delicious (so Daisy tells me) fresh meaty or fishy food, delivered frozen, in twin pouches for breakfast and dinner. There is a good choice of meats and cat parents can choose which meals to include on a 28 day basis. The delivery comes ready frozen in a well insulated box. The website is very user friendly too, with the ability to change the delivery day if it does not suit. All in all, a top quality product!

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi there,

Thank you for the lovely review.

Yum yum, happy tum indeed !

We’re so pleased Daisy is enjoying her fresh meals, and that you’ve found it easy to choose her recipes and manage your delivery.

Thank you for being part of the KatKin family😻

Erin🐾

Rated 5 out of 5 stars

Cats look so healthy

Cats look so healthy. The overweight one, Sheriff Bobo, is back to her healthy weight, is more active and is able to run up the stairs. The underweight sister, Harmony Star, has gained muscle and looks fitter. Both cats' fur looks really shiny.

7 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Liz,

Thank you for your lovely review.

We’re delighted to hear Sheriff Bobo is back to a healthy weight and feeling more active, and that Harmony Star has gained muscle and is looking fitter. It’s wonderful that both their coats are looking so shiny too 😻

Erin🐈

Rated 5 out of 5 stars

Put my 18 year old cat on it

Put my 18 year old cat on it, he'd lost alot of weight and not sustaining on whiskers. He'd been to the vet and had blood tests which were fine so we looked at his diet. I was recommended Katkins so have given it a go. In a month he has put on good weight and his coat also feels better. For the first time in many years he's also got up on the kitchen worktops so he's definitely got more energy!

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Helen,

Thanks so much for sharing your lovely review.

We’re delighted your 18-year-old cat is gaining weight, has a softer-feeling coat and is feeling more energetic. It means so much that you gave KatKin a try, and we’re thrilled to hear how well he’s doing.😻

Thank you for being part of the KatKin family!

Erin🐾

Rated 5 out of 5 stars

My cat loves the wet food

My cat loves the wet food. There are different textures and meat combos. Communication and delivery is excellent. Very responsive customer service.
Needs space in the freezer to store the food to keep it frozen. I'm glad i changed to Katkin as i wanted to give my cat 100% meat.

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi James,

Thanks so much for taking the time to leave such a thoughtful review.

We’re really pleased to hear your cat is loving the different textures and recipes, and that you’ve been happy with the deliveries and support from our team. It’s also great to hear you feel good about making the switch to fresh, 100% meat meals.

We know the freezer space can take a little getting used to, so if you ever need a hand with managing deliveries or your plan, we’re always here to help.

Josie 🐈

Rated 5 out of 5 stars

Give it a try, you have nothing to lose.

If you are like me and love your kitties and only want the best for them, then this is the company for you. Good quality ingredients, conveniently packaged for storage purposes , great customer care. Delivered to your door at a date that suits you and very responsive if you have any questions. What more can I say?!

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Frances,

Thank you so much for taking the time to leave such a lovely review.

We’re really pleased to hear you’ve been happy with the quality of the food, the packaging, deliveries and the support from our team. It means a lot to know KatKin has made things feel easy and convenient for you and your kitties.

We’re always here if you ever need a hand with anything.

Josie 🐈

Rated 5 out of 5 stars

My kitten Twinks loves the food

My kitten Twinks loves the food
She was quite fussy at first but after a phone call with KatKin I was advised to add hot water to food first and she wolfs it down now

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Benji,

We're so happy to hear that Twinks has taken to her KatKin meals! 💚

It's lovely to know that a little warm water made all the difference and she's now happily tucking in. Cats can take a little time to get used to fresh food, so we're delighted our Cat Experts could help you find something that works for her.

Thank you for sharing your experience, and please give little Twinks a chin scratch from us!

Staci🐈‍⬛

Rated 2 out of 5 stars

Expensive for what it is

Expensive for what it is, same old greed, cheaper at a butchers.

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Paul,

Thank you for sharing your feedback. We understand that price matters when choosing food for your cat.

KatKin may seem expensive at first glance, but the monthly price reflects the quality and nutritional value of our food. We use 100% fresh meat, with added vitamins and minerals to provide complete, balanced nutrition.

We’re always working to make fresh food accessible to as many cats as possible, and we do have more budget-friendly options available that might be a better fit.

We’ve requested your details so one of our Cat Experts can reach out and help you explore a more suitable option for your cat.

Best wishes,
Ang🐈‍⬛
Senior Cat Expert

Rated 5 out of 5 stars

Really good food and communication from…

Really good food and communication from the company. Fairly easy transition from standard wet cat food for my cat. He's thriving on this diet now and has put on weight. He has less cravings for more food. I do have to top his food consumption up a little with another brand, but on the whole he's a happy chappy.

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Julie,

Thank you so much for taking the time to leave us a review.

It’s lovely to hear the switch was fairly straightforward and that he’s now thriving on his new diet. We’re especially pleased to hear he seems more satisfied after meals and is a happy chappy overall!

We’re always here if you ever need any help with his plan or portions.

Josie 🐈

Rated 5 out of 5 stars

Excellent service

Excellent customer service. Great at keeping customers informed re subscription information. Easy to alter subscription dates if on holiday or alternate food used during the month. Cats love many of the recipes, but as with any cats not all. They are now obsessed with the sprinkles and sit and wait for the ‘seasoning’ to be added before starting their meals. Very little wasted food which means it’s worth the bit extra. Excellent service

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Helen,

Thank you so much for such a lovely review.

We’re really pleased to hear you’ve found the subscription easy to manage and that the cats have plenty of recipes they enjoy.
Their little Sprinkles routine made us smile too, it sounds like they know exactly what’s missing before they’ll tuck in!

It’s great to hear there’s very little waste as well, and we’re always here if you ever need a hand with anything.

Josie 🐈

Rated 5 out of 5 stars

My cat has always been a fussy eater…

My cat has always been a fussy eater but since feeding him KatKin he devours his food & his bowl is emptied, wish I’d found Katkin before now.

11 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Denise,

Thank you so much for taking the time to leave us a review.
It’s lovely to hear that your fussy eater is now polishing off his KatKin and leaving an empty bowl behind.

We’re so pleased you found us too!

We’re always here if you ever need anything.

Josie 🐈

Rated 5 out of 5 stars

My cats actually like the food

My cats actually like the food

5 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Caroline,

Thanks so much for leaving us a review.

We’re very happy to hear your cats are enjoying the food. Getting the seal of approval from them is what matters most!

We’re always here if you ever need a hand with anything.

Josie 🐈

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