My cats are much healthier and happier. No more smelly poos no begging for food no throwing away uneaten food and having to keep changing brands . I'm actually saving money no need for biscuits or tre... See more
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Socks is delighted with his new menu. Not only does it not smell like rotten food, it is not covered in jelly. Socks is presently surprised by the delicious fresh flavors which he would have previous... See more
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Excellent customer service. Great at keeping customers informed re subscription information. Easy to alter subscription dates if on holiday or alternate food used during the month. Cats love many of t... See more
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Our fussy cats, were always going through phases of not eating their food that they absolutely loved the week before. With katkin they have been constantly eating and enjoying the different fl... See more
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Company details
About KatKin
Written by the company
KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.
Born To Eat MeatKatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.
MissionKatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.
Try now to give your cat the bestContact info
United Kingdom
- meow@katkin.com
- katkin.com
4.6
Excellent
14K reviews
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Replied to 100% of negative reviews
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Katkins.
My venerable old gentleman,Rufus has been tucking in to katkins fresh food for just a fortnight & we are thrilled at the change in him,at 16years old he looked like he was starting to lose condition he has always been kind of fussy but we were running out of options he turned his nose up at all the top brands .By chance I saw an ad for katkins & what a change in him he is thoroughly enjoying every type ,has already filled out, his coat looks better ,he's playful again,much to the dogs annoyance & he is obviously sated as he isn't waking us up to be fed at all hours .we have recieved our second order & can't recommend it enough.Love the ethos ,the environmentally friendly packaging & the customer service.
5 October 2026
Unprompted review
Reply from KatKin
Hi Mr & Mrs O'Fee ,
Many thanks for your lovely review. 💚
What a lovely update on Rufus!
We’re so pleased he’s taken to KatKin and that you’re seeing such a positive change in him. It must be wonderful to have his playful personality back, even if the dog might disagree. It’s also great to hear that you’re happy with our packaging and customer service.
We are always here to offer any help you might need.
Matthew 🐈
My 5 month old kitten loves this food
My 5 month old kitten loves this food . His coat is thick and beautiful and he has bright eyes . He seems so happy and content .
29 October 2026
Unprompted review
Reply from KatKin
Hi Jessica,
Many thanks for your lovely review. 💚
It’s always lovely to hear from a happy kitten household.
We’re so pleased your cat is enjoying his meals and settling into life with KatKin. Please give him a little extra fuss from all of us.
We are always here to offer any help you might need.
Matthew 🐈
I lost one of my cats recently and…
I lost one of my cats recently and Katkin were so kind and caring. My cats have been so healthy on the food. Coats improved too. Couldn’t be better. 🙏
29 October 2026
Unprompted review
Reply from KatKin
Hi Sonya,
Many thanks for sharing this with us. 💚
We’re so sorry for your loss, and it means a lot to hear that our team was able to offer some kindness and support during such a difficult time. Thank you for trusting KatKin with your cats’ care. We’re so pleased to hear they’ve been doing well on the food.
We are always here to offer any help you might need.
Matthew 🐈
Me and my cat are so pleased with Katkins
I switched to katkins as i wanted my cat to have a good protein diet, that would fill her up, as she was constantly hungry and begging for food. (She is a house cat, 1 year old) i feed her a pouch in morning and a pouch in evening which completely satisfies her. She also loves the sprinkles and so does my dog. A huge benefit is she has gone from 2 wet smelly poos a day , to one tiny firm poo which has no odour, so i am saving lots of money on cat litter. She also is more playful , with more energy . So glad i discovered katkins
29 October 2026
Unprompted review
Reply from KatKin
Hi Helen,
Many thanks for your lovely review. 💚
We’re delighted that you and your cat are so happy with KatKin.
It sounds like mealtimes have become a much happier experience, and it’s lovely to hear she’s full of energy and even has your dog enjoying the sprinkles too. A little less mess to clean up is certainly a welcome bonus.
We are always here to offer any help you might need.
Matthew 🐈
Changing to Mush.
My very fussy cat loved this and has done for a couple of years, all of a sudden hes eating a few mouthfuls and then asking for something else.
Shredded - I thought Id give this a go as he prefers texture - but they are just PATE and grainy pate at that.
What is happening to your food? Why are you changing it and not for the better?. Is it cheaper to do mush?
A few of the ones I normally had are also just like pate instead od textured pieces.
Its very dissappointing and Im considering cancelling now - it just feels lower quality. Something other than texture has changed too - as he just isnt eating it after one taste.
29 October 2026
Unprompted review
Reply from KatKin
Hi Mary,
Thank you for taking the time to share your feedback, and I’m so sorry to hear your cat isn’t enjoying his recent meals as much as usual, especially after being a fan for a couple of years.
Please be assured we haven't changed our commitment to quality, nor are we cutting corners. Just like all our other recipes, our shredded range is made using 100% human-quality meat and is gently cooked. Rather than using processed meat formats that look uniform, we shred whole cuts ourselves. Because it is a natural product, you may notice slight variations in texture, shape, size, or color from batch to batch.
However, what you’re describing certainly doesn't sound like the experience we want for your cat, and we’d love to investigate this further for you. We’ve reached out directly to request a few more details so we can look into this.
We hope to have the chance to make this right and get your fussy eater enjoying his food again.
Best wishes,
Catherine
CX Manager 🐈
Great variety
Great variety, delivery on time, simple ordering method, good customer service, good quality cat food therefore little or no waste
29 October 2026
Unprompted review
Reply from KatKin
Hi David,
Many thanks for your lovely review. 💚
It’s great to know everything is running smoothly for you, from ordering and delivery to the food itself.
Less waste and happy cats make for a winning combination, and we’re glad you’re enjoying the KatKin experience.
We are always here to offer any help you might need.
Matthew 🐈
Katkin cat food
I have to admit I was a bit sceptical about changing my cats food. But I had to do something Scamp is 15 and has always been a very fussy eater. I have tried him on every kind of cat food. He just sniff it and walk away. He has never been a fat cat and he was losing weight which he couldn’t afford to. So I took the plunge and so glad I did. He is much happier he eats what I give him and doesn’t seem to be looking for food throughout the day. ( I used to feed him on demand) His poo no longer stinks the place out. He has always had a nice shiny coat but it now feels softer. Overall I am happy with the results so far. But you have to try it to believe what the experts say. I am waiting for my next delivery. Thank you Katkin!
29 October 2026
Unprompted review
Reply from KatKin
Hi Karen,
Many thanks for sharing Scamp’s story with us. 💚
It’s wonderful to hear that, after trying so many different foods, Scamp is finally enjoying his meals and that you’re seeing such lovely changes.
We know how worrying it can be when a much-loved older cat starts losing weight, so we’re really glad you decided to give KatKin a try. We hope Scamp continues to enjoy every meal.
We are always here to offer any help you might need.
Matthew 🐈
I was skeptical but needed try help my older cats... amazing …
You hear about all these websites and cat foods, this really has proven to be a great success in my house especially as I have older cats, their tummy's are better and not hungry all the time.
2 October 2026
Unprompted review
Reply from KatKin
Hey Hayley,
Many thanks for your lovely review. 💚
It’s lovely to hear that KatKin has turned out to be such a positive change for your older cats. We know it can be hard to know which food to trust, so it’s especially rewarding to hear that you’ve found something that works so well for them.
We are always here to offer any help you might need.
Matthew 🐈
Great cat litter
This cat litter is brilliant and does what it says although it isn’t suitable for older cats that use the litter tray excessively.
But I’m very pleased with it and well worth the money.
29 October 2026
Unprompted review
Reply from KatKin
Hi Christine,
Many thanks for sharing your feedback. 💚
We’re glad you’re pleased with the litter and find it worth the money.
We appreciate your honest comments about its suitability for older cats who use the tray more frequently, and will look into it to make sure all cats have a good experience with KatKin.
We are always here to offer any help you might need.
Matthew 🐈
My cats absolutely love Katkin
My cats absolutely love Katkin, all the flavours and the real ingredients used, there is also no unpleasant smell like some brands of catfood.
29 October 2026
Unprompted review
Reply from KatKin
Hi Marc,
Many thanks for your lovely review. 💚
It’s great to hear your cats love the variety of flavours and real ingredients, and that you’re enjoying the difference at mealtimes too.
We are always here to offer any help you might need.
Matthew 🐈
Please please read the other bad…
Please please read the other bad reviews about the trial box scam. It's not a trial if you are going to auto send out a £64 enormous box of catfood after a couple of weeks - I never got any emails or anything about it, and obviously once it's delivered, it's "too late" to send it back. The catfood was actually fine, but the money-grabbing, trickster techniques have lost me, so I will be unsubscribing (to something I never subscribed to) and putting a block on my banking app to make sure.
28 October 2026
Unprompted review
Reply from KatKin
Hi Charlie,
Thank you for sharing your feedback. We are truly sorry for any frustration or confusion regarding the trial box and your subsequent subscription.
We always aim to be completely transparent about our rolling subscriptions, so we are concerned to hear that you did not receive your upcoming order reminder email.
We would love to look into your correspondence and account history right away to see what happened with those notifications and help make this right. Which is why we have requested your details.
Best wishes,
Catherine
CX Manager 🐈
BEWARE! From trial box to a £165 charge!
I want to warn potential customers about my very disappointing experience with KatKin.
I initially ordered a trial box to see whether my three cats would enjoy the food. Unfortunately, two of them didn’t like it, so naturally, I had no intention of ordering any more.
What I hadn’t realised was that by purchasing a trial box, I had automatically been enrolled in a subscription!
Without my knowledge or conscious agreement, another delivery was arranged, costing me a staggering £165!
I only became aware of this when the delivery actually arrived. I immediately tried to refuse it, but the driver told me they couldn’t take it back because it was “fresh food”.
What I find particularly frustrating is that the food was completely unopened, still sealed in its original packaging. The driver could easily have returned it to KatKin, but apparently, that wasn’t an option.
I contacted customer service immediately to explain the situation, but rather than offering a reasonable solution, they simply referred to their subscription policy.
I find this business practice extremely questionable and, frankly, it feels like a trap.
A trial should be exactly that — an opportunity to try a product without finding yourself unexpectedly committed to an expensive subscription.
I now have £165 worth of food that two of my cats won’t eat, which I intend to give away, and a company unwilling to offer what I consider a fair refund.( they offered 25%)
My advice to anyone considering KatKin: BE VERY CAREFUL when ordering a trial box. Check every detail, because you may unknowingly end up with a subscription and an extremely expensive delivery you never intended to purchase.
I feel that this approach prioritises making money over transparency and customer satisfaction.
Very disappointing experience. I certainly won’t be ordering from them again.
Go to Marro instead!
28 October 2026
Unprompted review
Reply from KatKin
Hi there,
Thank you for sharing your experience with us. We are truly sorry to hear that two of your cats didn't take to the food and that your experience left you feeling frustrated.
To help clarify a few points: we do outline during checkout that our trials transition into a rolling subscription, and we send automated reminder emails four days before any upcoming order is processed. Because our recipes are freshly prepared, fresh food is perishable and unfortunately cannot be returned to our kitchen once dispatched, which is why our drivers are unable to accept refusals at the door.
We understand that receiving a larger, full-priced box for three cats was an unexpected surprise, which is why our support team offered a 25% goodwill refund. However, we appreciate that this still fell short of your expectations. We always value our customers' input and take comments regarding transparency very seriously.
We'd like to take another look at your account and discuss this further, which is why we have requested your details.
Best wishes,
Catherine
CX Manager 🐈
Katkin is fantastic
Katkin is fantastic, great quality food, excellent customer service and easy delivery. Our cats have more energy and love the pouches of food freeze dried treats and sprinkles!
28 October 2026
Unprompted review
Reply from KatKin
Hi Mrs Scott,
Many thanks for your lovely review. 💚
It’s great to hear your cats have more energy and are loving their meals, treats and sprinkles. We’re also glad you’re happy with our food quality, customer service and delivery.
We are always here to offer any help you might need!
Matthew 🐈
Harry just loves his Katkin
Harry just loves his Katkin! Like most cats, he changes his mind constantly as to what he does and doesn't like but with the different varieties of Katkin there's always a choice so I can always give him his current favourite!
28 October 2026
Unprompted review
Reply from KatKin
Hi Cecily,
Many thanks for your lovely review. 💚
We’re glad Harry is enjoying his KatKin meals, and it’s great that our variety of flavours means there’s always something to suit his latest favourite!
We are always here to offer any help you might need.
Matthew 🐈
Big Difference
The fresh food has made a huge difference in their coats,health, less poo, no smelly litter tray, I wish I had known about katkins earlier it may have prolonged previous cat's lives. But I will never know
28 October 2026
Unprompted review
Reply from KatKin
Hi Paul,
Many thanks for sharing your lovely review!
It’s wonderful to hear the difference KatKin has made to your cats’ coats, health and litter trays. We understand how much our cats mean to us, and we’re glad your cats are enjoying the benefits of fresh food. We wish we could have been there for your other cats too.💚
We are always here to offer any help you might need.
Matthew 🐈
Best Litter Planet Scoop
Planet Scoop Litter is an excellent litter. It stays smelling fresh and there is no dust and it clumps really well making cleaning easy.The delivery service was very good with no issues.
28 October 2026
Unprompted review
Reply from KatKin
Hi John,
Many thanks for your lovely review. 💚
We’re glad to hear you’re enjoying Planet Scoop and finding it easy to clean, with great clumping and odour control. It’s also lovely to hear your delivery arrived without any issues!
We are always here to offer any help you might need.
Matthew 🐈
Great food,flavours can be changed n…
Great food,flavours can be changed n monthly,delivery good and can be left in safe place
Completely changed my cats health and eating habits,
No begging and no wasting.
Great for my old lad
27 October 2026
Unprompted review
Reply from KatKin
Hi Dawn,
Many thanks for your lovely review. 💚
It’s wonderful to hear that your cat is enjoying his meals, with less begging and no food going to waste. We’re also glad you’re finding the flexible flavours and reliable deliveries helpful!
We are always here to offer any help you might need.
Matthew 🐈
The best cat food
Our dogs have always eaten a raw diet so when we got our cats we wanted them to have the same. After researching cat food we decided on KatKin and have not been disappointed. Even our vet was impressed with the quality of their coats.
27 October 2026
Unprompted review
Reply from KatKin
Hi Jillian,
Many thanks for your lovely review. 💚
It’s great to hear that your cats are thriving on KatKin and that even your vet has noticed the difference in their coats. We’re so glad you chose KatKin for them!
We are always here to offer any help you might need.
Matthew 🐈
Clumps well
Clumps well, no unpleasant smells and low tracking compared to other cat litters
27 October 2026
Unprompted review
Reply from KatKin
Hi there,
Many thanks for your lovely review. 💚
We’re glad to hear the litter is clumping well, keeping unpleasant smells at bay and helping to reduce tracking around your home.
We are always here to offer any help you might need!
Matthew 🐈
House with happy Cats
What can I say apart from I wanted to change my kitty's food and came across Katkin, this food is a life changer for them and me, they absolutely love it and I get some peace from meowing because they were hungry all the time, not anymore they lick the plate clean
8 October 2026
Unprompted review
Reply from KatKin
Hi there,
Many thanks for your lovely review. 💚
It’s wonderful to hear that your cats have taken to KatKin so well and are happily licking their plates clean. We’re glad mealtimes have become more enjoyable for them and a little more peaceful for you too.
We are always here to offer any help you might need.
Matthew 🐈
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