Kate's Equestrian Supplies Reviews 24

Went to go get some horse riding clothing and gear what a great range of choice! Great brands for a good price and so many cute and amazing prices to choose from
Great Customer Service and so lovely

Today i visited Katie’s shop with my daughter. We had purchased a skull cap online and kindly asked if she could check it for us. Katie reassured us it fitted which was very kind of her. We then proceeded to look round her fantastic shop. There really is everything you can think of and Kate explained she had extra sizes in stock too. Kate left us to look with no pressure but also help if we needed it.,Such a great experience and we will certainly be returning soon to see her summer stock. Thank you so much

We travelled from Stratford upon Avon to purchase predominantly a riding hat that met the safety standards required by the pony club.
We appreciated being able to book an appointment time on a Sunday and Kate’s individual guidance, knowledge, time and expertise was exactly what was required to enable us to purchase the correctly fitting and safe equipment and accessories.
The personal service and we felt fair pricing structures was much appreciated.

very polite great customer service didn’t rush fitted everything properly and made sure everything was comfortable. very greatful for the help today will 100% be going back soon for more things

AMAZING communication, super fast, efficient delivery. Products were an excellent price and quality.
Brilliant! Thank you from Canada xxxx

I live in the USA and Kate was so helpful throughout the process of shipping my bridle.

Kate is always very friendly and very helpful.. came in for a new hat and she spent quality time making sure I had the correct fit and was comfortable.
Unlike my old hat that was under a year old that didn’t seem to fit correctly.
Worth every penny for her guidance and expertise

Kate is always so helpful, whenever I’ve needed anything, even short notice Kate is always willing to help and always has what I need! So grateful for such a lovely shop!

Excellent service, highly recommend

Very helpful service and very happy with the riding hat.

Everytime ivd been it's brilliant service. The quality of the equipment is excellent as well.
Very recommended from a seasoned horse owner.
Tx

Thank you Kate for being so patient and helpful whilst Anaya tried the riding hats on and chose one 😄 She loves it.

Kate created a relaxed, friendly shopping environment, there was no pressure or rush to hurry up.

100% recommend.
Thank you

We went down to buy a riding hat and body protector for my daughter, as it's the first purchase of these items Kate's expert help and advice was excellent and filled us with confidence that we were buying the right items.

Prompt responses, so helpful, very kind, definitely went the extra mile.

Very prompt and courteous service despite personal issues. Quick purchase and speedy delivery. Thank you.

Excellent experience buying my daughter a body protector. We will definitely be back.

Kate was really helpful in helping me choose a riding hat. Excellent customer service all round.

I hardly ever write reviews, however this is well deserved.
I placed an order and it was a very special one. I ordered a new rug for my horse in order to get some last pictures together due to him being put to sleep the following week.
I rung the store to explain the situation and to just ask when this item would be dispatched.
I was assured that this item would be dispatched the following day which I was so grateful for. I spoke to Kate on the phone who was so kind and willing to do anything she could for me!

The item arrived 1 day later!! I can’t begin to explain how grateful I am.
The rug is stunning and I also received some complimentary horse treats which again, I am very grateful for! My horse will love them. Thank you so much! This means the world to me.
I will definitely be recommending you to all my horsey friends! ❤️

Kate could not have been more helpful. My granddaughter loved looking round and trying clothing on .
Kate made us welcome and nothing was too much trouble. We would recommend and we will definitely be returning customers.

Kate went above and beyond, shipping a Crafty Pony all the way to Canada for me. Her service and communication was top notch, and she shipped out incredibly quickly. The free bucket was incredibly thoughtful and much appreciated. Thank you so much for everything!