While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Passports can no longer be used to open an account; the address I fill in is irrelevant. Even if the account opening fails, KAST will not delete personal information. I don't know what the point of... See more

Rated 1 out of 5 stars

I asked several questions about shipping to Tunisia and whether the card would work with ATMs here. Mia responded, but the answers were very vague and not helpful. She said it works on “private ATMs”... See more

Rated 1 out of 5 stars

"I had a very poor experience with Kast. They claim to provide ACH/wire transfers to US accounts, but my transfer was rejected. When I contacted customer service, they had no information regarding the... See more

Rated 5 out of 5 stars

So far the app and the customer support are amazing. the visa card is accepted everywhere and the updates to the app make it so east to word. Its so far my fav crypto app

2.0

Poor

TrustScore 2 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

High annual fees and no flexibility

I was interested in getting the Solana card from Kast, but unfortunately the annual fees are way too high for what they offer. $100 for the first year and $20 after that is unreasonable compared to other options in the market. I’m not even a client yet, but I reached out and suggested lowering the fees. Please consider making your service more accessible and competitive.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience, I sent money, tried to make purchases online, it didn't work, I withdrew the money at 4:00 pm and it hasn't come out for hours.

chat with customer support:

[19/05, 16:11] Ngola Alberto: How does the withdrawal work and how long does it take for the money to reach the destination account?

[19/05, 16:12] Kast: on-chain withdrawal takes anywhere between 5-10 minuts to land on your wallet.
it depends on the selected network and blockchain

[19/05, 16:18] Ngola Alberto: I see that time has passed

[19/05, 16:27] Kast: Our finance team will check on this delay as soon as possible, please allow us 12-24 hours to check further.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

1000$ for phyiscal card 20$ for virtual…

1000$ for phyiscal card 20$ for virtual card
1000$ for phyiscal card
20$ for virtual card In addition to this, any cards that are inactive for more than 30 days are subject to deletion.
they want your money not you as client

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Duplicate purchases, hold your money and blame third partiesI used the card to make online…

I used the card to make online purchases, two purchases were duplicated and the support informs that it is pending with the merchant, the merchant has already informed that the problem is the bank itself, KAST, they cannot resolve anything due to horrible support and I have approximately 89 euros and 43 euros for two weeks without being compensated and they simply shift the blame to third parties, if it is not resolved I will legally contact lawyers and you will have to resolve it in court, this is my last warning.

12 January 2025
Unprompted review
Show reviews in all languages. (32 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look