Kartra  Reviews 

129
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Been waiting a week for a response to get my email list approved. Too slow to respond to business owners. Who can run a business with such slow responses. Needs better and faster customer s... See more

Company replied

Rated 4 out of 5 stars

everything being integrated is great, I'm able to do most everything I want to. Email deliverability has been pretty solid too. Tech support has been able to answer any questions I have. I'm fairl... See more

Company replied

Rated 5 out of 5 stars

Kartra is the best platform I've used for my business. I've used Convert Kit, Active Campaign Campaign and Klaviyo for my business, but they never offered me everything I needed into one platform. Kar... See more

Company replied

Rated 5 out of 5 stars

I love Kartra. I was looking for an all-in-one solution that's easy for my team to use and Kartra does not disappoint! I highly recommend this software for any entrepreneur, business owner, expert, or... See more

Company replied

Company details

  1. Business to Business Service
  2. Affiliate Marketing Service
  3. Email Service Provider
  4. Software Company
  5. Web Collaboration Platform

Written by the company

Kartra is the all-in-one business platform for experienced creators, coaches, and experts to monetize their knowledge and services online. Build stunning pages and sales funnels with Kartra's intuitive drag-and-drop page builder. Customize everything to your liking, or choose from a selection of professionally-designed templates and done-for-you campaigns that save time and effort. Grow your email list with ease. Use forms to capture leads and set up autoresponders to effortlessly earn more. Create memberships and online courses that make an impact and can be sold to anyone—in any location or time zone. Maximize the value of each customer with Kartra's customizable checkout options. Boost your profits with upsells, downsells, subscriptions, or cart abandonment sequences. With 0% transaction fees, you keep every dollar you earn. Streamline your appointments and save time with Kartra's convenient booking calendar feature. Pre-qualify leads with questionnaires and set up automatic meeting links for seamless scheduling. Kartra offers all of these features, and so much more. Start a 30-day free trial to see how Kartra can save you time, boost your profits, and transform your online business growth.


Contact info

3.2

Average

TrustScore 3 out of 5

129 reviews

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Replied to 100% of negative reviews

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3.2

All reviews

(129)

3 reviews in the last 12 months

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Rated 1 out of 5 stars
Kartra  logo

Reply from Kartra

I'm sorry to hear that you've had trouble reaching us for assistance. We actually offer live chat support and are available 24/7 to answer tickets. Please feel free to reach out to us through either channel, and we'll be more than happy to assist you with any questions or issues you may have.

Rated 5 out of 5 stars

With Kartra and its tools

With Kartra and its tools, I have had the opportunity to take my virtual school and my students to higher levels. For years, I had used other platforms, but there is no other like Kartra.

22 March 2023
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Reply from Kartra

We're thrilled to hear that Kartra has been instrumental in elevating your virtual school and enhancing the learning experience for your students! Thank you for your kind words and for choosing Kartra as your platform of choice. We're committed to continually providing you with the tools and support you need to excel further.

Rated 5 out of 5 stars

Love it

Love it! Hands down the best all-in-one marketing platform for professionals in the info-product space.

22 March 2024
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Reply from Kartra

We're thrilled to hear that you love Kartra! Being recognized as the best all-in-one marketing platform for professionals in the info-product space is truly rewarding. Thank you for your support and trust in our platform!

Rated 5 out of 5 stars

I can do just about everything I need…

I can do just about everything I need for my online business on this one platform. Easy to learn and implement.

Love it!

22 March 2024
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Reply from Kartra

We're delighted that Kartra is fulfilling your online business needs! Your satisfaction drives everything we do and we're eager to continue exceeding your expectations. Thank you for choosing us!

Rated 4 out of 5 stars

Brilliant customer service

Brilliant customer service - in all my years using Kartra I've always felt very supported and any challenges that arise are solved quickly and effortlessly. Ultimately the platform has everything I could need at my current level. Very happy!

My only (minor) challenge with Kartra is some of the back end user functions can be unnecessarily fiddly and time consuming (e.g accessing a members portal to add new content to it requires clicking through all of the edit settings - minor inconvenience)

15 March 2024
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Reply from Kartra

Thank you for your feedback! We're thrilled to hear that you have felt supported every step of the way. We'll take note of your feedback regarding the back-end user functions to see how we can streamline the process for a smoother experience. Your satisfaction is our priority, and we're committed to continuously improving our platform.

Rated 5 out of 5 stars

I really love all the features

I really love all the features that Kartra offers. It is helping me grow my educational company and is way more user friendly than anything else I have tried.

15 March 2024
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Reply from Kartra

Thank you Autumn! Knowing that our platform is helping you grow your educational company means the world to us. You're the reason we're passionate about what we do, and we're honored to be part of your journey to success.

Rated 1 out of 5 stars

Terrible took too long for them to fix…

Terrible took too long for them to fix the issue and our sites were down for 10 days.

To respond to your request. you can go and look for yourself the many emails that were sent from me and my partner trying to get in. I am not taking any time to give information when you can go yourself and look at all the emails that were sent everyday two and three times a day of being blocked.

5 March 2024
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Reply from Kartra

Thank you for taking the time to leave a review! We would love to know more about the issue you were having so we can escalate it to our support or development teams. Please email support@kartra.com and we would be happy to assist.

Rated 4 out of 5 stars

Overall

Overall, love Kartra! But there are definitely some things I could use.... Better CRM management, and better interface and organizing features in the Media area.

6 March 2024
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Reply from Kartra

We appreciate your feedback! We're constantly working to enhance Kartra's features. Your input helps us prioritize improvements.

Rated 5 out of 5 stars

Kartra is the "machine behind my business".

Kartra is the "machine behind my business" and has been since it was in beta in 2018. I utilize their pages, products, emails (both broadcasts and automated sequences), and automations to streamline. I love having most of my business needs in one place, and not having to rely on cross platform automations to keep the essentials together. I love the teams commitment to always improving and adding new features often.

12 February 2024
Unprompted review
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Reply from Kartra

We're delighted to hear that Kartra has been your business's backbone since 2018! Your praise for our comprehensive tools and commitment to improvement means a lot to us. Thank you for trusting Kartra to streamline your operations!

Rated 5 out of 5 stars

I recommend it wholeheartedly!

I have been a Kartra user for half a year and what I love about them the most is their support. I have never experienced such helpful, cordial, patient and professional support before. Their support sets new standards and raises the bar very high. No matter what challenge I have, I am always sure that they will help me solve it.

Apart from that, it is the most professional marketing platform I have ever dealt with. You don't need anything else.

1 March 2023
Unprompted review
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Reply from Kartra

Thanks for your recommendation! We're thrilled you've experienced top-notch support and find Kartra the most professional marketing platform. Your satisfaction is our priority, and we appreciate your trust in us. Here's to continued success on your Kartra journey!

Rated 5 out of 5 stars

Kartra user since 2018

I have now used Kartra almost since the beginning (I joined december 2018) and I have been really, really happy with that decision. The fact that everything is in one place (website editor, course manager, videos, newsletter, sales, everything is fantastic. Its just simple and functional.

I have had some frustration with the website and newsletter editors, which are probably the only minus (in my experience) with Kartra, but I'm also seeing them improving along with now a much smoother interface compared to earlier. A lot has happened especially in the past year. There's clearly a big willingness to constantly improve the experience and functionality, so I'm definitely not going anywhere else!

Now, what REALLY carries Kartra is the *impeccable* customer service. I feel safe and supported with such an important tool for my business.

12 October 2023
Unprompted review
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Reply from Kartra

Thanks for your loyalty since 2018! We're thrilled you've been really happy with Kartra. We appreciate your feedback on the website and newsletter editors, and we're continually improving. The significant progress in the past year reflects our commitment to enhancing your experience. We're grateful for your trust and delighted to provide impeccable customer service for your business needs. Thanks for choosing Kartra!

Rated 5 out of 5 stars

Four years Kartra User

We are using Kartra for almost four years now and we are happy. We are using it as shopping cart, email service provider, we have all our sales and landing pages in Kartra, we host our products and memberships here, we use the video hosting and we enjoy the advanced automation options. The platform is constantly improving and adding more features.

9 October 2023
Unprompted review
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Reply from Kartra

Thanks for being a loyal Kartra user for four years! We're thrilled to support your business with our comprehensive features, from shopping cart to advanced automation. Your satisfaction fuels our commitment to constant improvement. Here's to many more successful years together!

Rated 5 out of 5 stars

Brilliant to scale + grow!

Kartra has helped my business scale and grow over the last 18 months. I love having everything in one place and the support is great too. Quick and doesn't just direct you to FAQs/resources. Real people who resolve your sticking points!

5 October 2023
Unprompted review
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Reply from Kartra

Fantastic to hear about your business growth with Kartra! We're thrilled to provide an all-in-one solution and personalized support that addresses your needs directly. Here's to continued success on your journey!

Rated 5 out of 5 stars

Kartra's customer service is amazing

Kartra's customer service is amazing! You truly feel that there is another person on the other side of your question because there is! I am so grateful for this tool and the team that created and supports it.

5 October 2023
Unprompted review
Kartra  logo

Reply from Kartra

Thank you for the glowing review! We're thrilled that you find Kartra's customer service amazing. It's our goal to provide a personalized and supportive experience, and we're grateful for your appreciation. Thanks for being a valued Kartra user!

Rated 5 out of 5 stars

Kartra has been such a savior in my…

Kartra has been such a savior in my business! And it has everything in one place! The best part though is the customer service team! They are always giving more than required!

5 October 2023
Unprompted review
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Reply from Kartra

We're thrilled to be your business savior! Delighted to hear you appreciate Kartra's all-in-one features. Our customer service team is here to go above and beyond for you. Thanks for your kind words and continued support!

Rated 5 out of 5 stars

Kartra - the best all-in-one online marketing and sales platform I came across since 1996

In 1996, I planned and built my very first website and have since created numerous other websites, online courses, and related online marketing and sales campaigns.

Since October 2022, I have been using Kartra because it combines everything that small business owners, coaches, consultants, or professionals need to present, market, and sell products and/or services online.

If you do not wish to handle your online marketing and sales yourself, you can find support (Done For You - DFY) from Kartra members in the Kartra marketplace.

If you prefer to handle your online marketing and sales personally, there is a learning curve in the beginning. Kartra offers excellent support along the way to ensure your success. This includes a Kartra training platform, a wide range of templates, both free and paid DFY marketing & sales funnels and campaigns, a Facebook group, and outstanding five-star customer support!

If you are on the fence and you want to quickly grasp the benefits of Kartra, ask yourself the following question:

Imagine what could happen for you, your family, your clients, your business and your world when your online marketing and sales are fully automated?

5 October 2022
Unprompted review
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Reply from Kartra

Thank you for sharing your extensive experience with Kartra! We're thrilled to be your preferred all-in-one platform after trying so many. It's rewarding to hear our comprehensive features and support, including Done For You options and training resources, have made a positive impact on your online marketing and sales journey. Here’s to many more years of supporting your online journey and business! We are grateful you put your trust in us.

Rated 5 out of 5 stars

Best all-in-one system out there

I can’t say enough good things about Kartra. I’m not a techy person and was struggling to put all the various things together to run my business online. When a friend told me about Kartra, I did the trial and loved it! It’s so user friendly and literally walks you through each step when building something. The all-in-one features are exactly what I need and they keep adding more. I love being an affiliate because it’s easy to promote too. Customer service is prompt and professional too. I highly recommend Kartra, especially to solopreneur and small business owners who just want one platform to do all the things.

4 October 2023
Unprompted review
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Reply from Kartra

Thank you for the positive review! We're glad to hear Kartra has simplified your online business. Our user-friendly interface, all-in-one features, and responsive customer service aim to provide a seamless experience. We appreciate your recommendation to fellow solopreneurs and small business owners. The reason we do this is for you!

Rated 5 out of 5 stars

I no longer try to piece together…

I no longer try to piece together different apps, software and websites. I have all the parts of my business running from ONE place. It’s cheaper and smoother and faster for me this way. I love Kartra. This is the 3rd year and counting…

4 October 2023
Unprompted review
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Reply from Kartra

Dear Dr. King,

Thank you for this helpful feedback and your loyalty over the years. You mean a lot to us and we are so happy Kartra helps save you time and money!

The Kartra Team

Rated 5 out of 5 stars

I absolutely LOVE this platform

I absolutely LOVE this platform. Everything in one place and they update features regularly. Took me a little time to learn how to use it but all the support was invaluable and now I cant imagine my business without it.

4 October 2023
Unprompted review
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Reply from Kartra

Thank you for sharing your love for Kartra! Your journey from learning to mastery is inspiring. We appreciate your acknowledgment of our support. Excited to continue empowering your business!

Rated 5 out of 5 stars

Kartra is the best CRM you could ask for

I love Kartra. I was looking for an all-in-one solution that's easy for my team to use and Kartra does not disappoint! I highly recommend this software for any entrepreneur, business owner, expert, or anyone who needs a reliable solution for running email and sales campaigns online. The tracking, ease of use, multi-format solutions and customer support is top tier. I've used every possible software out there, and Kartra is by far my favorite! I'll be a customer for many more years to come. Highly recommend.

3 October 2023
Unprompted review
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Reply from Kartra

Dear Liz,

Thank you so much for sharing your positive experience with Kartra! It's great to hear how it has effectively streamlined all aspects of your business! It made our day!

Your recommendation will undoubtedly be valuable to others and we appreciate the kind words. Thanks for choosing us and here's to the sustained growth and success of your business!

The Kartra Team

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