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2.5

Poor

TrustScore 2.5 out of 5

10 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good!

Ordered glasses and a carafe. Shipped within 2 days and was very well packaged! The quality seems very good too.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

I am so disappointed ..... update

I am so disappointed.
How can a company with fabulous products which are not cheap have such a poor customer service. The delivery is/was delayed, but no update and no response to my e-mails. I just tried to phone them but after waiting for 15 minutes the line was disconnected and I was informed that the customer service desk was closed (should be open for another 2 hours). Ridiculous.

Update:
I made a mistake I guess as the review concerned Kare NL and not Kare GmbH. I found out yesterday that Kare NL has been declared bankrupt. That explains the whole situation.

20 October 2024
Unprompted review
Show reviews in all languages. (10 reviews)

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