The service from the start to finish is really good. I was kept updated from the order to delivery. I had few items that were somewhat defective and Karaca were helpful in replacing the items.... See more
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I am extremely pleased with my dining set. One of the bowels was chipped, after corresponding with the customer service team, a replacement was sent out. A professional team, I would purchase from th... See more
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very easy to order and keep me updated with delivery date also quick delivery. i find the product is a little tricky sometimes it give me just half a cup of coffee and next time will give me a full c... See more
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Overall, I’m very satisfied with my experience and would give 5 stars. The products are great quality and everything met my expectations. The only small issue was that the delivery was a bit slow,... See more
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Company details
About Karaca
Written by the company
Karaca is in Hollywood
Karaca proudly made its distinguished debut in Hollywood this year during awards season, where The Karaca Red Carpet Dinnerware Collection, graced the tables of the stars. The exclusive Karaca Red Carpet Collection, featured at these star-studded events, is now available in stores and online for all to enjoy.
Hull City x Karaca
Karaca’s strategic partnership with Hull City transcends the boundaries of the pitch with the naming of "The Karaca Circle Restaurant" within Hull City’s Stadium where fans can now enjoy a great meal served on Karaca’s contemporary, timeless, and chic designs.
This partnership not only reflects Karaca’s commitment to excellence, but underscores its dedication to nurturing community involvement.
About
Since 1973, Karaca has been the top global brand in home, design, and lifestyle, inspiring and innovating everyday moments. Our products represent a fusion of brilliant engineering, artisanal craftsmanship, and thoughtful designs aimed at enhancing your daily experiences. Whatever your needs, Karaca products and services will inspire creativity and enjoyment, blending cutting-edge technology with friendly & familiar features. Join us, as we set the standard for quality, style, and value.
Discover our Categories
Air Fryers Small Appliances Tableware & Drinkware Cookware & Bakeware Kitchenware Home Decor Shop Offers
Free Delivery when you spend £60 or more
90 Days ReturnsFree Return within 90 Days
Pay Your WayApple Pay
Google Pay
Pay-in-3 with Klarna
Paypal
Credit Card
Stores
📍 Karaca Tottenham Hale Retail Park
Tottenham Hale Retail Park Unit 8, Broad Ln, London N15 4QD, United Kingdom
📍 Karaca Westfield London
Westfield London Shopping Centre Unit 1232, Ariel Way, London W12 7HT
Contact Us
Monday - Friday 9:00 - 18:00
Download Karaca App Now
Contact info
London, United Kingdom
- karaca.co.uk
4.1
Great
6K reviews
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Great experience !
Really good experience with Karaca. I bought a kettle online and everything was smooth. The delivery was quick and the product was wrapped properly and look exactly like the picture.
15 April 2026
Reply from Karaca
Dear Andrea,
We're happy to hear you had a good experience with your online kettle purchase! It's great to know the delivery was quick, the product was properly wrapped, and matched the picture.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Amazing deal ..totally worth it!
I ordered 2 non stick pans (1 on 1 deal) from Karaca and am very pleased with the quality and the quick delivery. Will definitely recommend
15 April 2026
Reply from Karaca
Dear Dimple,
We're happy to hear that you are pleased with the quality of your non-stick pans and our quick delivery service. Thank you for your recommendation!
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
I like the pressure cooker it works…
I like the pressure cooker it works good .but the delivery of the product was late.
13 April 2026
Reply from Karaca
Dear Mehreen Adnan,
Thank you for your feedback.
We’re glad to hear that you are happy with the pressure cooker and that it is working well for you.
We’re sorry to hear about the delay in delivery. We will look into the situation and reach out to you shortly.
Best regards,
Karaca Porcelain United Kingdom.
Reply from Karaca
Sayın Müşterimiz,
Değerli geri bildiriminiz için teşekkür ederiz! Ürünlerimizin kalitesinden ve kargo sürecinden memnun kalmanıza çok sevindik.
Her zaman yardımcı olmaktan memnuniyet duyarız.
Saygılarımızla,
Karaca Porselen Birleşik Krallık.
Reply from Karaca
Dear Salah,
We're happy you like it! Thank you for sharing your positive experience with our product; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Wouldn't hesitate to recommend
Fantastic cookware—I received one piece as a gift and quickly realized I needed more. It’s an absolute pleasure to cook with. The website is easy to navigate, delivery was fast, and the whole experience was seamless. A very happy customer!
14 April 2026
Reply from Karaca
Dear Shahid,
We're happy to hear you find our cookware fantastic and a pleasure to cook with! We're glad the website was easy to navigate and that delivery was fast. Thank you for your positive feedback; we appreciate it!
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Very good👍👍
14 April 2026
Reply from Karaca
Nazila Eivazi,
We appreciate your feedback! Thank you for your support!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
I love Karaca
I love Karaca because the delivery is smoothly fast and all the products are high quality.
14 April 2026
Reply from Karaca
Youssiliana Camara,
We appreciate your feedback! We're happy to hear that you love our fast delivery and high-quality products. Thank you for your support!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Great product as described
Great product as described. Very smooth transaction. The product arrived in a few days following the order.
14 April 2026
Reply from Karaca
Naz Balta,
We're happy to hear that you received the product as described and that the transaction was smooth. We appreciate you taking the time to share your positive experience with us!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Reply from Karaca
Asya Dudu Yavas,
We're happy to hear that you had a fantastic shopping experience with us. Thank you for sharing your positive feedback; it means a lot to us.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
very easy to order and keep me updated…
very easy to order and keep me updated with delivery date also quick delivery.
i find the product is a little tricky sometimes it give me just half a cup of coffee and next time will give me a full cup and once or twice it has been a cold coffee and had to remake it but it is an ok product for the money
13 April 2026
Reply from Karaca
Dear Martyn,
Thank you very much for your feedback.
We’re glad to hear that you found the ordering process easy and the delivery quick.
We’re sorry to hear about the inconsistencies you’ve experienced with the product. We will be reaching out to you to better understand the issue and assist you further.
Best regards,
Karaca Porcelain United Kingdom.
good service thank you
30 March 2026
Reply from Karaca
Dear Mahmut,
We're glad you found our service helpful. Thank you for your positive feedback; we appreciate it greatly!
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Prompt delivery
Prompt delivery, excellent customer service. Products look so good and well made. Haven't used yet but look forward to cooking in them.
11 April 2026
Reply from Karaca
Dear Rahima,
We're happy to hear about your prompt delivery and excellent customer service experience. We're also glad that you appreciate the quality and appearance of our products and look forward to you cooking with them!
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Great quality of Turkish brand
Overall, I’m very satisfied with my experience and would give 5 stars. The products are great quality and everything met my expectations.
The only small issue was that the delivery was a bit slow, but aside from that, everything else was excellent. I would definitely recommend Karaca!
31 March 2026
Reply from Karaca
Fidan Nikolov,
We're happy to hear that you're satisfied with the product quality and that everything met your expectations! We appreciate your recommendation. We acknowledge your feedback regarding the delivery speed.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Atrocious products
10 April 2026
Reply from Karaca
Dear Sabaah,
We’re very sorry to hear about your experience.
We will be reaching out to you shortly to better understand the issue and assist you further.
Best regards,
Karaca Porcelain United Kingdom.
I had a great experience with this…
I had a great experience with this company. I recently purchased a dinnerware set, and unfortunately one of the side plates arrived with a small crack on the edge. I contacted their customer service, and they responded quickly and professionally.
They didn’t just replace the damaged item — they kindly sent me two extra side plates, which I really appreciated. It shows that they truly care about their customers and take responsibility for any issues.
Excellent service, fast response, and very customer-focused. I would definitely recommend them and will be happy to shop here again.
10 April 2026
Reply from Karaca
Zeinab Ehyaei,
We're happy to hear that our customer service team was able to resolve the issue with your dinnerware set. We appreciate your positive feedback and are glad you enjoyed your experience. Thank you for recommending us!
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
Overall
Overall, I had a good experience. The product quality was good and satisfying. The delivery was also fast.
Customer support was good and they followed up properly. The packaging was clean, neat, and done with care.
Overall, it was a good and acceptable experience.
10 April 2026
Reply from Karaca
Fahmideh Yari,
We're happy to hear that you had a good experience with our product quality and fast delivery. We appreciate your feedback on the customer support and packaging. Your satisfaction is important to us.
Please mail us at info@karaca.co.uk, if you have any question.
Karaca UK
I bought a tea maker from Karaca
I bought a tea maker from Karaca. It was very quick delivery and the tea maker is very quality. I like it, thank you very much.
11 April 2026
Reply from Karaca
Dear Esra,
We're happy to hear that you received your tea maker quickly and are satisfied with its quality! Thank you very much for your positive feedback; we appreciate it.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
Absolutely fantastic
Absolutely fantastic! All products I bought are very high quality and they look so stylish! I love my dining set from Earth collection!
9 April 2026
Reply from Karaca
Dear Petya,
We're happy to hear that you are enjoying the high quality and stylish design of your recent purchases! Thank you for sharing your positive experience with the Earth collection.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
V good and quick service
V good and quick service
Return is hassle free and quick as well
Products very nice 👍🏽
9 April 2026
Reply from Karaca
Dear Amal ,
We appreciate you taking the time to share your feedback. We're happy to hear that you found our service to be good and quick and that you are pleased with the products.
Please mail us at info@karaca.co.uk, if you have any question.
Best regards,
Karaca Porcelain United Kingdom.
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