Kapitus Reviews 786

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, noting that the team is supportive and committed to finding the best solutions. The service provided is frequently highlighted as excellent, with many appreciating the personalized care and expertise. People also commend the company's efficiency, particularly the quick response times and fast handling of processes. The overall customer service is described as outstanding, with representatives being attentive, communicative, and transparent. Consumers report a smooth and stress-free user experience, making what could be a daunting process feel manageable and even enjoyable.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the fast, smooth, and... See more

Response time

Clients share positive opinions on response time, consistently highlighting the promptness and attentiveness... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process... See more

Based on these reviews

Rated 5 out of 5 stars

I am very happy with the quality and speed of service the loan was handled and funded. I have positive remarks to make about Nick Regan. The only dissatisfaction I have is that I feel given my ass... See more

Company replied

Rated 5 out of 5 stars

Sean G. Was great from the start. He was welcoming and knowledgeable about the entire process. He was forthcoming with the probability of success once all information was gathered. He also managed the... See more

Company replied

Rated 5 out of 5 stars

The team was very supportive all the way, despite not having a lot of credit line history as a business they were able to help us. Probably not the best interest rate (very high) but we expect this to... See more

Company replied

Rated 5 out of 5 stars

I had such a great experience with Kapitus! This is my second loan with them, and once again the process was fast, smooth, and stress-free. Richard was amazing to work with—professional, responsive,... See more

Company replied

Rated 5 out of 5 stars

Our company had a great experience with Kapitus. The loan specialists were supportive and knowledgable. The process took less than 24 hours, and the funds were deposited the very next day. I would rec... See more

Company replied

Rated 5 out of 5 stars

We have used Kapitus in the past for our working capital. We needed to get some more working capital and they are still prompt, kind, courteous, professional and helpful. We highly recommend Kapitus... See more

Company replied

Rated 5 out of 5 stars

My Kapitus representatives were very attentive, communicative and transparent without being pushy. They delivered what they promised in a timely fashion. I have worked with several other lenders bef... See more

Company replied

Rated 5 out of 5 stars

Edgar Valdez was beyond helpful. I would recommend him tremendously. He was very knowledgeable, professional & very courteous. If I had a position in my company available I’d hire him in a minute.... See more

Company replied

Rated 5 out of 5 stars

Dustin is really awesome “He is very knowledgeable and works quickly, offering fast funding with good terms — not cheap loans, but professional service with a strong, experienced team.”

Company replied

Rated 5 out of 5 stars

Nick Regan was great to work with and worked outside of normal business hours to accommodate our busy schedule. We are a multiple return customer to Kapitus.

Company replied

Rated 5 out of 5 stars

I Worked with braxton Rogers, he made it so easy for us. Understood our needs, and the time sensitive nature of it and guided us through the process efficiently and with compassion.

Company replied

Rated 2 out of 5 stars

Definitely a predatory lender. They do everything possible to have you not do the math to calculate the APR. Let me save you the trouble it is 48% (yes forty-eight percent). Your credit cards are goin... See more

Rated 4 out of 5 stars

Hi, I would like to start by thanking Blake with bhg financial for helping me throughout the process patiently.I got approved quickly after providing the required documentations.However this was not... See more

Company replied

Rated 5 out of 5 stars

WOW! Got funding in under 24 hours! Blake Forman (Kapitus) did a fantastic job making this possible in a VERY short time-frame.

Company replied

Rated 5 out of 5 stars

Drew was absolutely great. He helped find several companies for funding and even when one company wanted more and more information he pivoted to another company and within 35 minutes funding was acqui... See more

Company replied

Rated 5 out of 5 stars

George was a great help to us getting this funding process completed smoothly. I would recommend Kapitus for anyone who is looking for business funding.

Company replied

Rated 5 out of 5 stars

I recently applied for a loan and was genuinely impressed by the outstanding customer service I received throughout the entire process. From the very beginning, the staff was professional, patient... See more

Company replied

Rated 1 out of 5 stars

Truth in lending Act (TILA). Please familiarize yourself with this before doing business with them. They do not disclose this in contract. Just payment amount and term. If you want to pay something of... See more

Rated 5 out of 5 stars

My representative was amazing, and made the process easy and clear to understand. He answered all my questions and took care of a hiccup right away.

Company replied

Rated 5 out of 5 stars

Overall, my experience with Kapitus was nothing short of excellent. They made what can often be a daunting process feel manageable and even enjoyable. I highly recommend them to anyone seeking funding... See more

Company replied

Rated 1 out of 5 stars

Please do not use this company for your business financing! Yes they fund just about anyone and there is a reason for that! They will run your business in the ground QUICK! They prey on small bu... See more

Rated 5 out of 5 stars

Returning client and your rep made the whole process and experience as stress free as possible. Very professional. It is one of the reasons I keep returning.

Company replied

Rated 5 out of 5 stars

I had a great experience with Kapitus, particularly with the lender specialist, Billy. My loan was approved within 1-2 days, and by day 3, I received the funds.

Company replied

Rated 5 out of 5 stars

Awesome professional polite people to deal with. I would tell everybody about how awesome it was to do business with Kapitus

Company replied

Rated 5 out of 5 stars

Easy! Matthew Muratore was great and understood our needs immediate, short and long term. He worked for us. Thanks Matt

Company replied

Rated 5 out of 5 stars

Edgar was very helpful and knowledgeable! He answered all my questions and made me feel like a VIP. He made this happen for my small business! 10/10 recommend!

Company replied

Rated 5 out of 5 stars

Great fast service. Rates are high, but it is a hard money loan, so that has to be expected. Appreciate the awesome service!

Company replied

Rated 5 out of 5 stars

Thank you Kapitus for helping my company whenever we've needed assistance with the means for further growth.

Company replied

Rated 5 out of 5 stars

Matt made the process simple and communicated with me the entire time and gave updates. He's amazing and would recommend him to anyone who is looking for lending opportunities

Company replied

Rated 5 out of 5 stars

Working with Kapitus was a very easy and fast process. Straight business with no games! Planning on working with them more often!

Company replied

Rated 4 out of 5 stars

They were timely and attentive. But would appreciate them not sharing my information. I’m receiving @ 3 calls a day from other lenders.

Company replied

Rated 5 out of 5 stars

Will Y. with Lendio, was able to secure this loan for me with Kapitus within 6 hours! I still can not believe it. Both companies were great to work with.

Company replied

Rated 5 out of 5 stars

Pamela has been great to deal with! I would recommend Kapitus for anyone who is looking for business funds

Rated 5 out of 5 stars

Worked with Nick. Two thumbs way up. Extremely professional firm that does both in house and brokered deals. Nick was very responsive. Would use them again.

Company replied

Rated 5 out of 5 stars

Mike and Joseph were relentless in their pursuit to help me acquire the capital needed at a crucial time.

Company replied

Rated 5 out of 5 stars

Kapitus makes the process so easy to get capital or whatever you need for your business.

Company replied

Rated 1 out of 5 stars

1-Star Review for Kapitus I had an extremely disappointing experience with Kapitus. What began as a simple inquiry for business funding quickly turned into a frustrating and questionable proces... See more

Rated 5 out of 5 stars

I appreciated the prompt and thorough responses and the help that I received. George Parker did a great job!

Company replied

Rated 5 out of 5 stars

Finding out the funding as per our urgency and make sure that the whole process is very smooth.

Company replied

Rated 5 out of 5 stars

I worked with Javier and he was very professional, friendly, knowledgeable, and processed things very quickly.

Company replied

Rated 5 out of 5 stars

Follow up was exemplary. Even after the deal closed and was funded from people to assist now and in the future.

Company replied

Rated 5 out of 5 stars

I like how responsive and respectful Jeff Twardy was whenever I had any questions or concerns.

Company replied

Rated 5 out of 5 stars

I feel the representative Joan made my decision and process seamless and explain everything thoroughly, which made it easy to make a decision.

Company replied

Rated 5 out of 5 stars

Nick was very helpful and patient in providing me with the various options available. Overall, great experience.

Company replied

Rated 5 out of 5 stars

Everything and everyone was very professional. Carlos was very help and when to great length to close this deal.

Company replied

Rated 5 out of 5 stars

They were thoroughly pleasant and professional, and I would not hesitate to work with them again.

Company replied

Rated 5 out of 5 stars

Kapitus team helped me out when my bank gave me a hard time and was able to put my business back on track. Thank you Kapitus and Dustin.

Company replied

Rated 1 out of 5 stars

Horrible customer service. Don’t allow a broker to let you do business with them.

Rated 5 out of 5 stars

Great to do business with them. They made the process easy and the transaction went seamless.

Company replied

Rated 5 out of 5 stars

Dustin was great. He was there with me though the entire application process. I recommend Kapitus for anyone needing additional working capital.

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Business to Business Service

Written by the company

At Kapitus, our mission is to empower every business to succeed by providing the best financing options – when they need it and how they need it. Whether we are working with a business directly or through a strategic partner, we will work diligently to provide the most convenient, cost- effective and appropriate financing solution for a business’s needs. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. We will continue to empower small businesses by making educated financial decisions, as we have since our inception in 2006.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

786 reviews

5-star
4-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars
Kapitus logo

Reply from Kapitus

Jim, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.

Rated 5 out of 5 stars

Great company to work with

Worked with Jordan and she did exactly what she said she would do. Will use again.

9 September 2025
Kapitus logo

Reply from Kapitus

Thank you for this great feedback. We'll be sure to forward this along to Jordan. If there's anything else you need from us, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great company

They where fast and made everything quickly.

8 September 2025
Kapitus logo

Reply from Kapitus

Maria, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.

Rated 5 out of 5 stars

Overall

Overall, my experience with Kapitus was nothing short of excellent. They made what can often be a daunting process feel manageable and even enjoyable. I highly recommend them to anyone seeking funding solutions. Thank you, Christopher Avila, for your outstanding service!

5 September 2025
Kapitus logo

Reply from Kapitus

Thank you for this great feedback. We'll be sure to forward this along to Christopher Avila. If there's anything else you need from us, please don't hesitate to reach out.

Rated 5 out of 5 stars

Best company for loans

I had such a great experience with Kapitus! This is my second loan with them, and once again the process was fast, smooth, and stress-free. Richard was amazing to work with—professional, responsive, and truly committed to finding the best option for me. I really appreciate how quickly everything was handled. Highly recommend Kapitus and especially Richard and Damian for anyone looking for reliable business financing!

3 September 2025
Kapitus logo

Reply from Kapitus

Hi Adelina! Thank you for taking the time to provide such positive feedback about working with Richard and Damian - we'll be sure to pass along your kudos to them. We're happy we could help you and your business out! If there’s anything else we can do for you, be sure to let us know!

Rated 5 out of 5 stars

The whole experience was fast and…

The whole experience was fast and convenient. Braxton that worked with us was professional, and very helpful. Overall experience for funding was very positive.

4 September 2025
Unprompted review
Kapitus logo

Reply from Kapitus

Jeremy, thank you for this great feedback. We'll be sure to forward this along to Braxton. If there's anything else you need from us, please don't hesitate to reach out.

Rated 5 out of 5 stars

Help when needed

They were there when we needed them. They listened and provided the necessary support during a very busy time.

29 August 2025
Kapitus logo

Reply from Kapitus

Terry, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.

Rated 5 out of 5 stars

Easy!

Easy!
Matthew Muratore was great and understood our needs immediate, short and long term. He worked for us. Thanks Matt

26 August 2025
Kapitus logo

Reply from Kapitus

Mike, thank you for this great feedback. We'll be sure to forward this along to Matt. If there's anything else you need from us, please don't hesitate to reach out.

Rated 5 out of 5 stars

I was treated with respect and dignity…

I was treated with respect and dignity through the while experience!!

14 August 2025
Kapitus logo

Reply from Kapitus

James, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.

Rated 5 out of 5 stars

Fast and convenient.

Fast and convenient.

21 August 2025
Kapitus logo

Reply from Kapitus

Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.

Rated 5 out of 5 stars

They worked hard to get us the deal

They worked hard to get us the deal we were looking for and we recieved funds in less than 24 hours.

18 August 2025
Kapitus logo

Reply from Kapitus

Caly, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.

Rated 5 out of 5 stars

George was a great help to us getting…

George was a great help to us getting this funding process completed smoothly. I would recommend Kapitus for anyone who is looking for business funding.

11 August 2025
Kapitus logo

Reply from Kapitus

Dana, thank you for this great feedback. We'll be sure to forward this along to George. If there's anything else you need from us, please don't hesitate to reach out.

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. Fast friendly service.

28 July 2025
Kapitus logo

Reply from Kapitus

Lindy, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.

Rated 5 out of 5 stars

Two Thumbs way up.

Worked with Nick. Two thumbs way up. Extremely professional firm that does both in house and brokered deals. Nick was very responsive. Would use them again.

5 August 2025
Unprompted review
Kapitus logo

Reply from Kapitus

Dan, thank you for this great feedback. We'll be sure to forward this along to Nick. If there's anything else you need from us, please don't hesitate to reach out.

Rated 5 out of 5 stars

Jay from Kapitus made everything is simple and easy

Jay from Kapitus made everything is very easy and very professional. thank you for everything.

30 July 2025
Kapitus logo

Reply from Kapitus

Thank you for this great feedback. We'll be sure to forward this along to Jay. If there's anything else you need from us, please don't hesitate to reach out.

Rated 5 out of 5 stars

Dustin was great

Dustin was great. He was there with me though the entire application process. I recommend Kapitus for anyone needing additional working capital.

30 July 2025
Kapitus logo

Reply from Kapitus

Norm, thank you for this great feedback. We'll be sure to forward this along to Dustin. If there's anything else you need from us, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great service!!

18 July 2025
Kapitus logo

Reply from Kapitus

Joanne, Thank you for taking the time to provide feedback on your financing experience with Kapitus. We're so glad you had a positive experience with us. Please don’t hesitate to reach out if you have any questions on your account or if there is anything else we can do to assist you and your business.

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