Kamoni Reviews 1,081

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love, love my bikinis from Kamoni!! They have the most beautiful patterns, colors and styles! Their bikinis are extremely flattering and the material is great! I will always order my futu... See more

Rated 1 out of 5 stars

Have attempted to return my order for weeks now as bottoms fit like a thong. Have been offered new suits which I don’t want given the sizing discrepancies or $12 (which is a joke compared to what I sp... See more

Rated 5 out of 5 stars

I ordered 5 suits in size XS tops, small bottoms. Order took about 8 days from time placed til delivery at my door. All suits are well crafted and made of super soft, quality material. I even ordere... See more

Rated 5 out of 5 stars

Quick delivery! Some of the tops/bottoms didn't fit but customer service was very responsive and replaced the pieces without returning the items and only charged 10.99 for shipping. One top didn't com... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantiaic Customer Service

I ordered 2 bathing suits, the first was large bottom & medium top. The 2nd was the same size top & bottom. I needed to exchange the medium on the first swimsuit. The 2nd product was too small and needed to do a complete return on that one. By which in no way was this Kamoni fault. Not do they have great customer service, but they asked I keep the order to donate, and they would ship the exchange and the new product I picked out!!! Great Customer Service!!

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Finally received

I received my bikini finally! Good quality bikini & true to size.

20 June 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Susan,
We sincerely regret that your recent order experience did not meet your expectations.
Please understand the 1st delivery failed was because the shipping company can't contact the recipient. We have asked the shipping company to re-deliver the order and we saw the order was delivered. We were wondering have you received your order?
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

Quick delivery

Quick delivery! Some of the tops/bottoms didn't fit but customer service was very responsive and replaced the pieces without returning the items and only charged 10.99 for shipping. One top didn't come in the larger size but they let pick an entire bikini set in place of 1 piece.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Shopping is easy

Shopping is easy, material is great and soft.
In case of a wrong size, they can switch it up. Fast shipping.

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Your order will be disposed of…

I ordered May 28 and have been tracking my package since I got the tracking number. Went great until it was suppose to deliver Friday June 7 and I get an email stating it could not deliver due to wrong address (yes I forgot my apartment #) but the address still goes to the main office so I have a feeling they didn’t even attempt to deliver. I saw it went back to my local PO. Had planned to get it the following day. Glad I checked the tracking number and I see it’s being sent back to sender! If they “attempt” to deliver and it fails, your package will be “disposed of” and you’ll never get it back. I’ve been back and forth between my PO and the PO it was disposed of to. Yes, my anger is mostly at my PO for sending it back so fast but the company has their packages ordered to be disposed of if unable to deliver. Now I’m without my package and out of my money as well! Please send me what I paid for and I’ll pay shipping if that’s what it takes. Their customer service did reply ONCE since then stating to call the PO and see if I can pick it up. Umm I live in KANSAS. Package is in ILLINOIS. Can’t exactly do that. Make it right or I will be disputing the charges.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Amaaazzzing !

I have bought from this brand three times already ! The bikinis are amazing ! Quality, design and size ! Customer service are professional and friendly! They would get back to you promptly!

I highly recommend this brand !

5 June 2024
Unprompted review
Rated 1 out of 5 stars

This is not a reputable company

This is not a reputable company. I ordered two bikinis. Cut of the bottoms do not suit me and am unable to return due to costs of returning to USA. Which was not clear on returns policy.

I have contacted the company multiple times and now met with silence.

I can see other has same experience and company responses are suggesting errors on customers behalf. That is not the case.

Do not use this company

4 June 2024
Unprompted review
Kamoni logo

Reply from Kamoni

Dear Deborah,
We sincerely regret that your recent order experience did not meet your expectations. We apologize for any inconvenience caused and for the dissatisfaction you encountered with the items purchased. Please don't worry, we'll surely resolve the issue for you.
We did come up with other solutions as we work on this issue, but these are just suggestions and you have the absolute right to return your order within 30 days. Upon checking, we have reached an agreement and you have accepted our offer. We will improve the return policy accordingly and optimize the return process to give our customers a satisfactory return experience. Wish you a good day!
Best regards,
Kamoni VIP customer service team

Rated 5 out of 5 stars

Ordered 3 swim suits

Ordered 3 swim suits, great material, the tops were to big, and they exchanged them no problem and super fast. I really liked the suits so I went thru the exchange process, everything was super easy and the team was fast at responding and getting my order out . Deff a great site to order from.. and good deals .

27 May 2024
Unprompted review

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