Kamera Express  Reviews 

8,827
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

In Amsterdam I was helped by Milan who in an easy, calm and clear way answered all my questions. I bought an excellent working second-hand Lumix G9 ii which has met my expectations and more. Quality... See more

Rated 2 out of 5 stars

It was disappointing that they didn’t offer a discount for an open box camera that is used to show to customers for the last year.

Company replied

Rated 5 out of 5 stars

Almost a month ago we ordered a Olympus MFT 75/300mm and a Panasonic Lumix G70 at the shop in Amsterdam. Great advice: the staff really explained all (dis)advantages of several options. Especially,... See more

Rated 5 out of 5 stars

My order came in without any delays (next day). The camera was packed meticulously, battery was full and everything was in order. I called customer service because I didn’t know Dutch, and they helped... See more

Company details

  1. Hobby Store

Information provided by various external sources

Voor de beeldmakers die werk van hun beeld willen maken hebben we alles in huis. Online én altijd dichtbij. Met alle liefde inspireren en stimuleren we je op het gebied van foto en video. Jouw kennis, enthousiasme en inspiratie, dat zijn wij. Zodat jij in beweging komt en met meer vertrouwen en plezier de mooiste beelden maakt. Kamera Express is er helemaal voor jou!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(8,827)

1,696 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful, skilled personnel taking time to advice!

The staff in the store are very helpful and they take the time to advise (resulting in buying a Nikon Z6II). To prepare a visit you can visit their extensive website with a lot of information about products but also other nice information. I would definitely recommend Kamera Express

3 March 2023
Unprompted review
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Reply from Kamera Express

That's a great purchase! Smart of you to prepare before visiting.

Rated 4 out of 5 stars

Shopped a camera in the store itself

Shopped a camera in the store itself. The people in the store were very helpful. It also has a website with a lot of information about shooting photos, so you can learn fast.
So if you’re a beginner I would definitely recommend Kamera Express

9 February 2023
Unprompted review
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Reply from Kamera Express

Thank you for recommending us! We're happy to read about your positive experience in our shop.

Rated 4 out of 5 stars

Samsung QLED QE50Q64T (2020)

Had a great experience with buying a new Samsung TV. Installation was peanuts. Service could be better if they better inform you with extending your warranty with 5 years. They deliver the tv at your door witch was great.

28 September 2022
Unprompted review
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Reply from Kamera Express

Thank you for sharing your experience and feedback. Samsung is unfortunately excluded from the 5 year warranty extension (this is stated on our website). Perhaps this is why it was not recommended to you.

Rated 5 out of 5 stars

Sony camera and sigma lens

I have bought camera and lens from Kamera Express, everything went smoothly. I am happy with the service and with the products. I bougth sigma 30mm 1.4 Art, I love sigma lenses and was not disappointed with this one. I have also bought sony alfa 7iv, very nice camera. I moved from the canon so needed to adjust my habits, but i am super happy with the product.

9 January 2023
Unprompted review
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Reply from Kamera Express

That is indeed a great lens and new camera! Very nice to read you already used it and you're happy with it.

Rated 5 out of 5 stars

Great service and product

Great service, great product, and hopefully, great warranty in the future.

29 January 2023
Unprompted review
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Reply from Kamera Express

Nice to read about your experience. Hopefully you won't need any warranty, but if you do we're here to help you!

Rated 4 out of 5 stars

The right store for me…

I bought a Sony camcorder two weeks ago in the store at Cappelle aan de IJssel and I must say that I was quite happy with the way I was served there. Good and honest information helped me to buy the right product: a Sony FDR-AX53. Besides I bought some accessories and trying to decide what to buy I was spontaneously helped bij another assistant who also gave me proper advice. It is still too early to say anything about the product I bought (althought it seems a good purchase), but I do know I bought it in the right store!

19 January 2023
Unprompted review
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Reply from Kamera Express

How nice to read that you had this experience, we would like to help you by giving the right advice, we hope you enjoy your purchases!

Rated 5 out of 5 stars

I'm new in photographie

I'm new in photographie. Knowing very little about camera's. They took their time to explain everything and gave info over the best way to get in the hobby. Very happy with the service and purchase i did.

24 January 2023
Unprompted review
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Reply from Kamera Express

Thank you verry much! Wish you lots of fun with you purchases!

Rated 4 out of 5 stars

Happy costumer

I am a customer of Camera Express Arnhem for some years already. A few weeks ago I went to the store to buy a new camera, I was very doubtful about the correct decision regarding this new camera, however the advice and knowledge of your salesperson helped me clarify my doubts and now I am confident that I have made the decision. correct decision.

11 January 2023
Unprompted review
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Reply from Kamera Express

It's lovely to read that you had this experience, I wish you a lot of fun with your new camera.

Rated 5 out of 5 stars

helpful with choosing the right camera

I am a beginner photographer, so choosing the right camera can be very confusing. I found the advice on the website very useful. The prices are competitive and I am very happy with the model I chose. The delivery also was quite fast - a few business days

21 January 2023
Unprompted review
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Reply from Kamera Express

Great to read, thank you! I wish you a lot of fun with your new camera.

Rated 5 out of 5 stars

Good experience

Great shop, enthusiastic employees with a lot of expertise !

19 January 2023
Unprompted review
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Reply from Kamera Express

Thank you verry much!

Rated 5 out of 5 stars

excellent information

We received excellent, informed information about any equipment we brought into our choice. The salesman knew about all necessary technical specs, advantages and disadvantages, had lot's of experience in the field himself and took all the time we needed to inform and consider. Much appreciated.

6 January 2023
Unprompted review
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Reply from Kamera Express

Glad we could inform you. Hopefully you made a good choice!

Rated 5 out of 5 stars

Always a good price and a quick delivery time

Always a good price and a quick delivery time.
And for me as a professional video user..I can find anything I need and do not have to visit different stores or website. Saves me time and money

13 January 2023
Unprompted review
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Reply from Kamera Express

Thank you, we do the best we can to offer this service. Super we have every product you need!

Rated 5 out of 5 stars

Great experience!

My experience has been great and all my questions have been answered. This helped in bringing clarity over which purchase should be best for my needs.

13 January 2023
Unprompted review
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Reply from Kamera Express

Glad we could help you with answering all of your questions. We hope you'll enjoy your purchase!

Rated 5 out of 5 stars

Awesome

Awesome, like waw what a perfect experience i lived (:

11 January 2023
Unprompted review
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Reply from Kamera Express

Wow, that's a great compliment. Thank you!

Rated 5 out of 5 stars

Fantastic store

Fantastic store. They give honest and good advice.
I would definitely recommend this store to everybody I know.

27 October 2022
Unprompted review
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Reply from Kamera Express

Thank you for your kind words, we really appreciate that!

Rated 5 out of 5 stars

Great after sale care!

I have bought there a projector on Black Friday 2021, which was repaired/ replaced in warranty period 3(!) times. It took some time, but responses were fast, and importantly, Kamera Express covers shipping costs, what should be standard everywhere... Things can go wrong, but they want to make it as little painful as possible.

14 September 2022
Unprompted review
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Reply from Kamera Express

We try our best. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Content for 15 years

Clear explanation, qualified staff in the shop. I am customer for more than 15 years. Always content with it.

25 December 2022
Unprompted review
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Reply from Kamera Express

We appreciate that! Thank you!

Rated 5 out of 5 stars

camera experts

Fast delivery, great products, good pricing, prompt customer service response.

24 November 2022
Unprompted review
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Reply from Kamera Express

Super that everything is to your liking!

Rated 5 out of 5 stars

Fuji 150-600mm lens

I Bought a Fuji 150-600mm lens. Everything went quickly and in no time I walked out of the shop and I also bought it for the right price.

29 November 2022
Unprompted review
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Reply from Kamera Express

That's a very nice lens! Have fun with it!

Rated 5 out of 5 stars

Great Products & Service

Great products, great prices and great customer service. I've ordered a number of products and no issues with any of them. Any questions or queries were answered promptly.

25 November 2022
Unprompted review
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Reply from Kamera Express

We're very happy to read that. Thank you for recommending us.

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