BEWARE all the 5* reviews are fake This is a scam company - do not sign up to anything that claims to only charge £2 because they'll then sign you up to a £70/week subscription without your c... See more
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See what reviewers are saying
KaBudget's bill payment reminders have been a lifesafer for me. I no longer worry about missing due dates or late fees. It's like having a personal finance assistant in my pocket!
I can now update and tell you that they have now refunded the £45 for me As with other victims I also responded to a survey for an M&S LETTERBOX AFTERNOON TEA and paid the £2 postage. The pro... See more
Company replied
I did not sign up for anything to do with this company. My bank details were obtained through an Facebook survey to 'win' an Coach handbag if I pay €2,- I was alerted to this fraud when I noticed week... See more
Company replied
Contact info
15 Shorefields, Rainham, ME8 8SA, Gillingham, United Kingdom
- +44 330 818 5546
- support@kabudget.com
- kabudget.com
2.4
Poor
54 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BEWARE all the 5* reviews are fake
BEWARE all the 5* reviews are fake
This is a scam company - do not sign up to anything that claims to only charge £2 because they'll then sign you up to a £70/week subscription without your consent
Waiting now for the same copy and paste answer they reply to everyone exposing their scam but they don't actually address it...
"If I would like to cancel my subscription..." Here is where they finally admit they do indeed sign you up to their extortionate services that you never wanted in the first place. I've never wanted a budget planner so have you got my details??
Scam scam scam
21 August 2025
Unprompted review
Reply from Kabudget
Dear Jak,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
We have requested for you to provide your information to us to be able to help you better.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will get in touch with you as soon. However, since your full name is not found on TrustPilot, we will not be able to find your contact details. In order to speed up the resolution of your case, we urge you to contact us at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Beware of this organisation
Beware of this organisation using details to take money from your bank account, saying you have signed up to a financial services budgeting subscription when you haven’t. Customer services team unhelpful and repetitive no terms or email ever sent as they claim, £277 down trying to get back from them challenge!
1 August 2025
Unprompted review
Reply from Kabudget
Dear Sue,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Cowboys
This company extracted money from my account every fortnight for two months until I realised I had been spammed and cancelled the DD with my bank. At no time had I ever knowingly enrolled with them and after I'd explained that I had no knowledge of them and had been spammed they ignored my situation and repeatedly quoted their policy and terms which I had never seen or received.
Their customer service team were useless and it was only after more than 10 hours of emails and phone calls that my bank eventually accepted that I had been spammed and granted me the full refund
18 July 2025
Unprompted review
Reply from Kabudget
Dear John,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Pretty decent for the basics and the…
Pretty decent for the basics and the reminder emails are a lifesaver.
20 June 2025
Unprompted review
It makes keeping an eye on my portfolio…
It makes keeping an eye on my portfolio so much simpler and stress free.
5 June 2025
Unprompted review
I'm on the silver plan and it's…
I'm on the silver plan and it's absolutely sufficient for managing my monthly expenses. The reminder emails save me a lot of hassle.
27 June 2025
Unprompted review
I'm really impressed with how smooth…
I'm really impressed with how smooth and tailored the experience feels. It seems to be made to fit my needs perfectly.
4 June 2025
Unprompted review
I opted for the elite plan and wow
I opted for the elite plan and wow, the features are worth every penny. Their advanced rule engine is something else! Big thumbs up.
3 June 2025
Unprompted review
Been using KaBudget for a few months…
Been using KaBudget for a few months now. The experience keeps getting better. Their recent updates are very thoughtful. Just what I needed!
17 June 2025
Unprompted review
I was always stressed about managing my…
I was always stressed about managing my finances, but signing up with KaBudget has made it a lot easier. Seriously, the dashboard is everything!
7 June 2025
Unprompted review
**SCAM alert!**
**SCAM alert!**
Just look at the number of people complaining about the same thing. They trick you into paying £2 for something that's too good to be true, in my case it was a pregnancy bundle kit. Once they have your details saved and confirmed they sign you up to a weekly subscription service which is something like £70 a week.
Thankfully I caught it in time and called my bank and they put a block on the card and have sent me a new card so I can't get charged.
Before they reply with the usual "We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding."
You have evidently signed up with a company that takes people's bank details and then use them to create a subscription service. If you really have "nothing to do with it", why aren't you showing more concern about the sheer volume of people complaining about the fraudulent service that involves YOUR COMPANY taking people's money?
What evidence and reassurance do people have that you are investigating the cause of all these issues?
Disgusting and shameful behaviour to be scamming people then trying to deny it.
11 June 2025
Unprompted review
Reply from Kabudget
Dear Jo,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Fraud, scam
Absolute Fraud! I got trapped- bought on Facebook LEGO set, gave them my details. LEGO set was never sent, 3 days after £45 was taken from my account! Their reply was I have subscribed to Kabudget, which I never did. Absolute scammers!
16 June 2025
Unprompted review
Reply from Kabudget
Dear Silvia,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Fraud
This is Fraud, I did not sign up for anything to do with this company. My bank details were obtained through an Facebook survey to 'win' an Coach handbag if I pay €2,- I was alerted to this fraud when I noticed €72,- had been deducted from my creditcard account. How is this even possible they have my bank account? I have no recollection of signing up for any service or subscription that would authorize such recurring payments!!
21 May 2025
Unprompted review
Reply from Kabudget
Dear Valued Customer,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Unauthorized Weekly Charges
I did not sign up for anything to do with this company. My bank details were obtained through an Facebook survey to 'win' an Coach handbag if I pay €2,- I was alerted to this fraud when I noticed weekly €72,- since 17th April had been deducted from my creditcard account. How is this even possible they have my bank account? I have no recollection of signing up for any service or subscription that would authorize such recurring payments!!
28 May 2025
Unprompted review
Reply from Kabudget
Dear Jade,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
I do not use this service
I do not use this service, do not have an app nor visited any website however I’ve just been charged 72€ - how did they get my bank details?
22 May 2025
Unprompted review
Reply from Kabudget
Dear Kristell,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
I had to pay £2 for postage to receive…
I had to pay £2 for postage to receive a gift and then 3 days later a further charge of £45 has been taken from my bank. This is a total scam do not go near it. Nothing is for free.
13 May 2025
Unprompted review
Reply from Kabudget
Dear Heather,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Scammers
This company scam money from you signed up threw tik tok to purchase something then they took 2 payments from my card
5 May 2025
Unprompted review
Reply from Kabudget
Dear Darren,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
Our support team has been informed of your situation and they will get in touch with you as soon as possible to understand the problem and provide a satisfactory solution. In addition, we hope you will contact us directly at support@kabudget.com or visit our website kabudget.com where you can chat with our support team in real time.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
Actively subverts the truth. Avoid this scam company
I did not sign up for anything to do with this company. My bank details were obtained through an Instagram survey to 'win' some pasta. I was alerted to this fraud when I noticed £31 had been deducted from my account. I reached out to the email address and every reply i received was referring to a subscription that I had not signed up for. If you notice they reply with customer support team but at no time was a refund offered or any explanation that could make a legitimate sense. AVOID AVOID and report this fraud to your bank immediately or they will keep taking your money.
18 April 2025
Unprompted review
Reply from Kabudget
Dear Anna,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
You can contact us at social@kabudget.com or visit our website kabudget.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
This company is a scam
This company is a scam. They tried to scam me out of £ 30.00 but luckily my bank stopped the payment and contacted me. Do not use this SCAM
24 April 2025
Unprompted review
Reply from Kabudget
Dear Valued Customer,
We are sorry to hear about the unpleasant experience you had with us. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
You can contact us at social@kabudget.com or visit our website kabudget.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
This is a scam
This is a scam. I also filled in a survey for M&S and paid 2.00 for delivery of an afternoon tea box but then £45.00 was taken out of my account without my consent.
2 April 2025
Unprompted review
Reply from Kabudget
Dear Valued Customer,
We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. Kabudget is a subscription service that provides functions as an online financial planner and adviser and helps its members organize their spending. The situation you described has nothing to do with our service and we think there is a misunderstanding.
We are glad that our team has provided you a prompt response to your refund request. As always, you can reach out to us anytime.
Customer satisfaction is very important to us. Rest assured that we are always here for you.
Best regards
Support Team
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