i got my games pretty fast but support never got back to me on how to fix my email thing not working. 4/5 would recommend but dont buy accounts unless necessary 👍
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good, with medium to long wait times, cant remeber the pricing but its was much lower to what it normaly would have cost and good instructions, even for accounts
Company replied
For the sake of intellectual honesty, I'm updating my review based on how the situation has unfolded. The customer service team, while not particularly efficient in terms of coordination and resp... See more
Company replied
I had a really smooth experience purchasing Resident Evil 4 Remake from K4G.com. The whole process was quick and straightforward—payment went through without any issues, and I received the key a... See more
Company replied
Company details
Written by the company
🎮 K4G is an advanced but simple store where you can find your favourite games, software, gift cards and many more - all at great prices. Our main goal is to provide you with TOP-NOTCH CUSTOMER EXPERIENCE at each step of your customer journey but also make some impact in the world. That's why a portion of every purchase made on our platform goes toward animals in need. You can read more about our mission at any time - https://k4g.com/our-mission ❤️ At K4G you will find CD keys for various gaming platforms such as Steam, EA App, Battlenet, GOG, Uplay, and many more!
K4G - Advanced but simple gaming store for Everyone.
Written by the company
- Providing TOP-NOTCH customer experience is the number 1 priority for us.
- At K4G Customer Satisfaction is everything to us. We strive to provide the best possible customer experience and make your customer journey smooth and effortless. Want to find it yourself? Check our KnowledgeBase at help.k4g.com or reach us via 24/7 LiveChat available at the bottom right corner of the website.
🆘 24/7 LiveChat Support & Detailed Knowledge Base
ℹ️ Our Support Team is there to help, we are available 24/7 just for you!
Simply click on the chat widget at the bottom right corner at k4g.com to start the chat with us.
You can also find tens of articles in our Knowledge Base: https://help.k4g.com/
Contact info
Agias Elenis 4, MICHAELIDES BUILDING, 1060, Nicosia, Cyprus
- help@k4g.com
- k4g.com
4.1
Great
16K reviews
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Fast and reliable delivery
Fast and reliable delivery. Fully satisfied with everything, thanks!
15 April 2026
Reply from K4G.com
Reliability is the backbone of what we do, and pairing it with fast delivery is our top priority so you can get straight to the action without any delays.
Thank you for the fantastic feedback and for choosing us! Enjoy your purchase.
Team K4G
Reply from K4G.com
We work hard to make sure our platform stays that way so you can spend less time worrying about the transaction and more time actually playing. Thanks for the awesome feedback and for being part of the K4G community!
Have a great time gaming!
Team K4G
Reply from K4G.com
Thank you for your trust and for taking the time to share your experience. We’re here whenever you’re ready for your next adventure!
Enjoy your purchase!
Team K4G
Receiving a formal letter with the…
Receiving a formal letter with the purchased code would have been preferred.
17 April 2026
Reply from K4G.com
We appreciate your feedback regarding the delivery method. While we focus on instant digital delivery to provide the fastest service and best prices, you can always request an a formal invoice directly from our Support Team.
Team K4G
Me han dado una clave de windows que…
Me han dado una clave de windows que decía que ya se habia usado. Una estafa...
17 April 2026
Unprompted review
Reply from K4G.com
Lamentamos el inconveniente, pero te aseguramos que no se trata de una estafa. A veces, este error ocurre por un conflicto con la versión de Windows instalada; por favor, vuelve a revisar nuestra guía de activación. Si el problema persiste, contacta directamente a customerexperience@k4g.com para que podamos darte una solución o un reemplazo. Estamos aquí para ayudarte a resolverlo cuanto antes.
Team K4G
The Reality
First off - the website allows you to make purchases without creating an account - which is convenient if you want to make a quick purchase.
However - your order instantly gets placed on "hold" and you must create an account to open the support ticket where they will ask you to provide an ID photo or a PHOTO OF CREDIT OR DEBIT CARD (which itself is a red flag).
After speaking with support - they were quite responsive - we agreed I can provide a photo of a random ID showing my name, and wirting a note with the current date and "k4g.com" - after doing so the support agent said everything is fine, the verification process will be finished in a few hours.
In the morning, my order was still on hold, and after reaching out to the support, they requested a photo of another ID from me, saying that I was already verified but they need the other ID as well. At this point I decided to cancel the order and request a refund. I will update this thread after some time if I do get the money back.
Another thing - they proposed to use a "safe" payment method, such as "Przelewy24" - which is outrageous - it has a Trustpilot score of 1.4.
Better avoid.
16 April 2026
Unprompted review
Reply from K4G.com
Unfortunately, we’re unable to find your case in our system with the details provided. Could you kindly share more information about your order so we can assist you further? We’ve also made a request through Trustpilot to gather more details.
Team K4G
4/5 pretty good
i got my games pretty fast but support never got back to me on how to fix my email thing not working.
4/5 would recommend but dont buy accounts unless necessary 👍
15 April 2026
Reply from K4G.com
We really appreciate the honest feedback and the 4/5 recommendation! It’s great that your games arrived quickly, but I’m genuinely sorry to hear that our support team hasn't gotten back to you regarding your email issue. That is definitely not the "Gold Standard" service we aim for.
If you haven't already, please check your spam/junk folder, as sometimes our replies get filtered there. If it's still quiet, feel free to give us another nudge at customerexperience@k4g.com, as we want to make sure that email thing gets sorted out so your account is 100% good to go.
Also, thank you for the heads-up to the community regarding account purchases. While we ensure all products on our platform are legitimate, we always recommend keys for the most seamless experience.
Thanks for sticking with us, and we'll work on making that next experience a 5/5!
Team K4G
Fast and secure
14 April 2026
Reply from K4G.com
Thank you for recognizing our efforts and for choosing K4G. It’s great to have you with us!
Enjoy your purchase and happy gaming!
Team K4G
my first time purchasing from the…
my first time purchasing from the company. I should have opted for the faster down load speed. its been 2 days its still down loading.
15 April 2026
Reply from K4G.com
Thank you for your feedback! Please note that we are responsible for delivering your game key, but we do not control the download speed, as that depends entirely on your internet service provider and the game platform's servers. We recommend checking your connection or restarting your router to help speed up the process.
Team K4G
Overall Great Customer Service - Verification Process Sucked!
Went through the account verification which was a little annoying, but Hubert and Darka on their support team helped a lot. It took a couple of hours overall, but I'm impressed with their team.
16 April 2026
Unprompted review
Reply from K4G.com
Thank you for sticking with us and for your professional feedback. We’re glad everything is sorted now.
Enjoy your purchase and happy gaming!
Team K4G
Fast af i love it js saved 4€ by buying…
Fast af i love it js saved 4€ by buying the 2400cp which is 20€ on cod web or xbox store thx again ill buy again soon
15 April 2026
Reply from K4G.com
Thanks for the massive shoutout - we’ll be ready for you when you’re back for your next top-up!
See you in the lobby!
Team K4G
The delivery was fast and the price of…
The delivery was fast and the price of the key is good.
15 April 2026
Reply from K4G.com
Combining affordability with speed is our top priority, and it’s great to hear we hit the mark for you. Thanks for choosing K4G and for taking the time to leave such a positive note!
Enjoy your purchase and happy gaming!
Team K4G
No issues. Nice price, fast delivery.
There were no issues during the purchase. Fast delivery, nice price.
13 April 2026
Unprompted review
Reply from K4G.com
Thank you for the support, and we hope to see you back at K4G soon!
Happy gaming!
Team K4G
I bought an account with a game for 8…
I bought an account with a game for 8 euro and the account got banned!
15 April 2026
Reply from K4G.com
We’re grateful you took the time to share your experience. At K4G, we strive for top-notch service and reliability, and while rare, key activation issues can sometimes occur. We’ve already sent you a message with more information and a solution. Please check your inbox so we can make this right.
Team K4G
Reply from K4G.com
You're very welcome! We're glad we could get you into your game quickly and reliably.
Thanks for the support, and have a great time playing!
Team K4G
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Great customer support! They responded quickly, were very polite, and handled my issue professionally. Even though there was a problem with the key, they explained everything clearly and are working on a solution. I really appreciate their help and communication. Highly recommended!
15 April 2026
Unprompted review
Reply from K4G.com
This is so great to hear! We truly believe that while a perfect experience is the goal, the real test of a service is how they handle things when a hiccup occurs.
We are thrilled that our support team was able to assist you professionally and keep the communication clear while working on your solution. Thank you for your patience and for the high recommendation—it means a lot to the whole team!
We'll make sure your issue is fully resolved so you can get back to gaming as soon as possible.
Team K4G
Never had any problem with the games i…
Never had any problem with the games i bought here same with accounts still have them.
2 November 2025
Reply from K4G.com
We really appreciate you sharing your long-term experience with us. It’s great to have you as a regular part of the K4G community!
Enjoy your games, and here's to many more problem-free purchases!
Team K4G
Reply from K4G.com
Speed and efficiency are what we aim for! We're glad to hear that our services lived up to your expectations.
Thanks for the feedback, and enjoy your purchase!
Team K4G
I pre ordered a game that will release…
I pre ordered a game that will release in 5 weeks and had the best price on the market and i bought it.
Less then 24 hours i got a refund and the price was no longer available.
Thanks for nothing.
Atleast the support gave me a 3€ discount key as a sorry gif.
Now im waring for my money back let see how ling it will take to get my money back....
14 April 2026
Unprompted review
Reply from K4G.com
It seems we can’t find your case in our system with the current information. Could you kindly provide more details about your order to help us resolve this properly? We've already requested further information through Trustpilot as well.
Team K4G
Reply from K4G.com
Building and maintaining that trust is our top priority. We know there are many options out there, so we truly appreciate you choosing K4G and recognizing us as a reliable place for your digital products.
We’ll keep working hard to ensure every purchase you make is safe, fast, and easy!
Team K4G
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