I had an excellent experience with K1 Tech Care when they repaired my iPhone 16 Pro Max after water damage. From start to finish, their team was incredibly friendly, professional, and knowledgeable. T... See more
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Review summary
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Cannot recommend K1 enough - very knowledgeable, highly skilled and fantastic service. Hadn’t tried this shop before, but the service exceeded my expectations, and the price was better than places I’v... See more
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My grandsons X-box S series wasn’t working. I called K1 Tech Care and spoke to Kevin who said he would charge £20 to diagnose what the problem was and if it was fixable the £20 would be deducted fr... See more
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Went in for a battery change. Very knowledgeable gave me a bit of advice on battery wear. Completed within half an hour Excellent service with a years guarantee too. Would highly recommend
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Company details
Written by the company
K1 Tech Care – Your Trusted Tech Repair Specialists Since 2005 At K1 Tech Care, we have been providing high-quality tech repair services since 2005, ensuring that our customers receive reliable and professional solutions for their devices. Based in Clacton-on-Sea, we specialize in repairing phones, tablets, computers, gaming consoles, and other electronics with precision and care. Our expert technicians use top-quality parts and industry-leading techniques to deliver repairs that meet the highest standards. Whether it’s a cracked screen, charging issue, water damage, or software problem, we have the experience and expertise to get your device back in perfect working order. Why Choose K1 Tech Care? ✅ Over 19 years of experience in tech repairs ✅ Expert repairs for all major brands ✅ Competitive pricing with no hidden fees ✅ Same-day service on many repairs ✅ Friendly, knowledgeable customer support ✅ A trusted local business with a strong reputation We are committed to customer satisfaction and always go the extra mile to provide the best service possible. Don’t just take our word for it—see what our customers have to say! 📍 Visit us in-store or contact us today for repair quote!
Contact info
62 Station Road, CO151SP, Clacton-on-Sea, United Kingdom
- +441255754771
- k1techcare.com
PS5 Power Issues
I cannot recommend this company enough, I was very pleased that my PS5 was able to be repaired at such a reasonable price and in such short time. It’s clear to see that K1 cares about its customers by offering a friendly, honest and reliable service built on trust. Instalment plans are available if you are struggling or currently out of work. If anyone is worrying about the service being costly, K1 will always communicate first and tell you what the problem is before the work is carried out.
Thank you K1 Tech Care for the hard work, strangers walk in and friends really do walk out.
All the best!
Jason
6 March 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Jason,
Thank you so much for your kind words and for taking the time to leave us such a thoughtful review!
We’re really glad we could help get your PS5 back up and running and that you were happy with both the price and turnaround time. At K1 Tech Care, we truly believe in treating every customer like a friend, and it means a lot to hear that came through in your experience with us.
We're always here if you or anyone you know ever needs help again—whether it's repairs, advice, or just a friendly chat.
Wishing you all the best and happy gaming!
Warm regards,
K1 Tech Care – Smart Solution
Liam's Ps5
My Son Liam's Ps5 had fallen badly of the shelf it was sitting on,so in we went to get advice on what was the issue &how much it would cost to repair, it was more expensive than we thought it would be but that was only because we didn't know the extent of the damage &it was a fair price for the repair but it was also more about the Service, professionalism, skill,Speed ,efficiency&really friendly Customer service &just as important the after sales service they will provide, We just felt we can really trust them with the repairs,not sure if it's a Husband &Wife team but work very well together, A brilliant all round experience &just a lovely unusual twist, as we spent over £60 we got a complimentary bottle of hot Mule Sauce, a very interesting fusion,Computer repairs&Hot Sauce,definitely unique but fantastic!Thank you
1 March 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Donal,
Thank you so much for the kind words and fantastic review! We're so glad to hear that you and Liam had such a positive experience with K1 Tech Care.
We take pride in providing top-notch service, and it's wonderful to know our efforts were appreciated. We'll be sure to pass along your compliments to the team, especially regarding their professionalism and efficiency.
We're also happy that you enjoyed the hot Mule Sauce! It's definitely a unique touch, and we love surprising our customers with something a little different.
If you have any questions or need further assistance with the PS5, please don't hesitate to reach out to K1 Tech Care directly.
Thanks again for choosing us for your repair needs!
Best regards,
The K1 Tech Care Team
fantastic all round
Great people, they were very friendly and helpful.
21 February 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Our team always strives to be friendly and helpful, and it's wonderful to know that it made a difference for you. If you ever need anything in the future, we're always here to help
My son’s Xbox had developed a fault and…
My son’s Xbox had developed a fault and I had tried sorting myself but needed expert help.
Took in the Xbox and it was fixed same day.
Excellent service will definitely use again if any tech needs repair
22 February 2025
Unprompted review
Reply from K1 Tech Care Ltd
Dear Paul,
Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that we could help fix your son’s Xbox on the same day. Providing excellent service and quick repairs is always our goal at K1 Tech Care.
We truly appreciate your trust in us and look forward to assisting you with any future tech repairs. If you have any questions or need assistance, feel free to reach out, 👍
Best regards,
K1 Tech Care
Very quick and easy in and in under 10…
Very quick and easy in and in under 10 minutes.
17 February 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you, Stephen, We're glad to hear you had a quick and easy experience with us. Your support means a lot, and we’re always here whenever you need us. See you next time
GREAT CUSTOMER SERVICE
Took my laptop in for repair and was given very good service and very good prices and was kept up to date with my repair
6 February 2025
Unprompted review
Reply from K1 Tech Care Ltd
Thank you, Roberto! 😊 We’re so glad to hear that you were happy with our service and pricing. Keeping our customers informed throughout the repair process is important to us, and we appreciate your kind words.
If you ever need any more tech help, we’re always here for you. Thanks again for choosing K1 Tech Care!
Best regards,
Keyvan & the K1 Tech Care Team
Customer service was second to none
Customer service was second to none, I had a problem with an old mobile phone not charging. Whilst in the shop, I was treated not as a customer but almost like a family member by the staff. I related the problem I was having, I was advised that it may be possible to fix, however, due to the age of the phone (13 years) it may be best to get another one. At no time did I feel pressured into buying anything. I did decide to purchase another phone and was offered a very nice phone at what I considered a good price, it also came with a guarantee. I would highly recommend this company to anyone who needs anything to do with tech.
13 February 2025
Unprompted review
Reply from K1 Tech Care Ltd
Dear Clive,
Thank you so much for your kind words and for taking the time to share your experience with us! We’re delighted to hear that you felt welcomed and treated like family at K1 Tech Care. Providing honest advice and top-notch customer service is always our priority, and we’re glad we could assist you with your phone.
We truly appreciate your recommendation and your trust in us. If you ever need any further assistance, feel free to drop by—we’ll be happy to help!
Best regards,
Keyvan
K1 Tech Care
Exceptional service.
Exceptional service.
Went in with an unresponsive iPhone.
K1 tech quickly found the problem, and ordered the replacement parts. I was given a 3-5day turn around, a really reasonable price and even offered a cup of tea.
The phone was back in my pocket within 48 hours.
Absolutely amazing customer service!!!
Cannot recommend enough-thanks to all at k1
13 February 2025
Unprompted review
Reply from K1 Tech Care Ltd
Dear Mrs. J Ball,
Thank you so much for your fantastic review and for trusting us with your iPhone repair! We're delighted to hear that you had a great experience and that we could get your phone back to you even quicker than expected.
Customer satisfaction is our top priority, and it's wonderful to know that our service, pricing, and, of course, the cup of tea made a difference. We truly appreciate your recommendation and your support—it means a lot to our team.
If you ever need any assistance in the future, we’ll be more than happy to help.
Best regards,
Keyvan & the K1 Tech Care Team
⭐⭐⭐⭐⭐ Fantastic iPhone 15 Pro Max Screen Replacement!
I had my iPhone 15 Pro Max LCD replaced, and I’m extremely happy with the service! They gave me the option of an off-the-market or original screen—of course, I went with the original LCD, and it looks and works perfectly. The process was quick, professional, and hassle-free. My phone feels brand new again!
Highly recommend their service for anyone needing a reliable screen replacement. ⭐️⭐️⭐️⭐️⭐️
29 January 2025
Unprompted review
Reply from K1 Tech Care Ltd
Hi Nicole,
Thank you so much for your amazing review! Your feedback means the world to us, and we’re especially excited because this is our very first Trustpilot review!
We’re so happy that you’re pleased with your iPhone 15 Pro Max screen replacement and that it feels brand new again. We always strive to provide top-quality service, and it’s fantastic to hear we met your expectations.
If you ever need anything else, we’re always here to help. Thanks again for being part of this special moment with us!
Best regards,
K1 Tech Care
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