Juwelo Reviews 1,704

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I've just received my order, a ring and I'm super impressed. It looks better than in the photos, I also got a welcome package a cloth to wipe the ring, a certificate, a ring sizer a book about the sto... See more

Rated 5 out of 5 stars

the earing are exactely what I waiting for, small and cozy, but with really beautiful garnets- The shipping was fast and accurate. I am very satisfied of the purchase and I think that I'll buy again... See more

Rated 5 out of 5 stars

I bought several items from this company in the past months, both for myself and as presents, after a small trial order. Right from 1st order I was favourably impressed by jewelry quality, regardless... See more

Rated 3 out of 5 stars

I had good experience with juwelo but also bad experience because I received some defective jewellery, missing gemstones ,some gemstones didn't respected the original cutting being deformed and... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Siamo specializzati nella vendita di gioielli con pietre preziose autentiche e certificate, provenienti da tutto il mondo e a prezzi davvero incredibili. Da noi i costi sono cosí bassi perché abbiamo la nostra fabbrica e i nostri compratori di gemme. Senza intermediari tutto è più semplice! La nostra azienda è presente da più di 8 anni in Germania, da più di 5 in Italia e in altri paesi europei e del mondo (Austria, Svizzera, Francia, Olanda, Spagna e USA). Siamo orgogliosi di fornire ai nostri clienti la massima attenzione e cordialità, per permettere a ogni acquirente di ritenersi soddisfatto del suo acquisto. Abbiamo a disposizione più di 500 varietà diverse di pietre preziose, ad un prezzo mozzafiato. Provaci subito! Ti aspettiamo!

Speciale sconto Trustpilot!

Written by the company

Coupon di benvenuto
Un piccolo regalo agli amici di Trustpilot valido per il primo acquisto: inserisci al checkout il codice TRUST10 e ricevi subito il 10% di sconto sul totale!

Spedizione veloce ed assicurata!

Spediamo i nostri articoli in 3-5 giorni lavorativi successivi al pagamento

Offriamo inoltre per 14 giorni il diritto di recesso su tutti i nostri articoli, senza fornire motivazioni.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent website

I've just received my order, a ring and I'm super impressed. It looks better than in the photos, I also got a welcome package a cloth to wipe the ring, a certificate, a ring sizer a book about the stones a map where they get the stones from. I'm definitely going to order more.

5 July 2022
Unprompted review
Rated 3 out of 5 stars

I had good experience with juwelo but…

I had good experience with juwelo but also bad experience because I received some defective jewellery, missing gemstones ,some gemstones didn't respected the original cutting being deformed and another inconvenient will be deformed shape of a ring for example ( maybe that why the price is so low.....)an advice for future buyers, take a look at the price.

26 January 2021
Juwelo logo

Reply from Juwelo

Cara Lorena,
grazie per aver scelto di acquistare i Suoi gioielli su Juwelo e per aver trovato il tempo di scrivere questa recensione, la Sua opinione è molto importante per noi.
Ci dispiace che alcuni gioielli non abbiano incontrato il Suo gusto, ma Le ricordiamo che può sempre effettuare il reso degli stessi, se comunicato entro 14 giorni dalla consegna.
Inoltre, nel caso in cui i gioielli ricevuti perdano una gemma o presentino un difetto, può contattare il Servizio Clienti entro due anni dall’acquisto per valutare se effettuare una sostituzione del gioiello o un reso.
Cordialmente,
il Team Juwelo

Rated 5 out of 5 stars

A huge window on jewelry world.

I bought several items from this company in the past months, both for myself and as presents, after a small trial order. Right from 1st order I was favourably impressed by jewelry quality, regardless of price, service, accurate packaging and delivery. Very satisfied with Juwelo!

19 January 2021
Rated 1 out of 5 stars

Merce scadente

19 January 2021
Juwelo logo

Reply from Juwelo

Caro Massimo,
ci risulta che Lei abbia effettuato un solo ordine.
Juwelo ha un vastissimo assortimento di gioielli e gemme tali da poter incontrare il gusto e le tasche di chiunque.
Spaziamo dalla catenina in argento a 19€ a importanti collane con gemme come la Tanzanite AAA o lo Smeraldo colombiano che superano i 5.000€.
Le ricordiamo che Juwelo attribuisce a ciascun cliente il diritto di effettuare il reso gratuito dei gioielli acquistati, basta darne comunicazione entro 14 giorni dal ricevimento del pacchetto.
Pertanto, qualora volesse effettuare altri acquisti con noi e non fosse soddisfatto dei suoi acquisti, La invitiamo a contattarci e Le illustreremo le modalità di reso e di rimborso.
Cordialmente,
il Team Juwelo

Rated 5 out of 5 stars

Fast shipment

Fast shipment, nice packaging, useful leaflets inside,helpful hints for ring sizes.
Thank you

24 September 2020
Unprompted review

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