My (now) fiancée and I visited few times while searching for an engagement ring both of us would like, and the experience couldn’t have been better. Milana and Yanick were patient throughout the... See more
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Review summary
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Reviews shaping this summary
We visited Orogem in Antwerp and it was a very was successful shopping trip! Yannick helped me go through a good selection of earrings and pendants. Finally settled on a pair of diamond earrings t... See more
Company replied
Iam perplex, amazing experience. Since i had a wish to get a wedding ring.. I Gott help and professional support via email and watsup. She dont know yet. Is just pure beauty.... Iam ve... See more
Company replied
It started with a very friendly email contact on a sunday and ended with a beautiful diamond on my hand. I was unsure about making such a purchase online without having seen the stone in person, but I... See more
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Company details
Written by the company
Orogem, a distinguished family-owned jewelry house and diamond office, is located in the heart of Antwerp, renowned as the world's diamond capital. Our esteemed establishment specializes in delivering the highest quality in jewelry craftsmanship, bespoke jewelry design, the finest selection of diamonds, and comprehensive repair services, ensuring a full spectrum of luxury experiences for our discerning clientele. As specialists in engagement rings and exquisite diamond jewelry, Orogem is committed to providing an array of stunning, timeless pieces that encapsulate both beauty and elegance. Our family business is deeply rooted in traditional values, primarily focusing on trust, extensive experience, and a profoundly personal approach in every client interaction. This philosophy has been the cornerstone of our success, allowing us to forge lasting relationships with our clients. Our expertise in the industry is not just limited to sales; we offer insightful consultations, aiding clients in making informed decisions about their precious investments. We understand that each piece of jewelry is not just an accessory but a meaningful symbol, often marking significant milestones in our clients' lives. It is this understanding and our dedication to excellence that have established Orogem as a trusted name in the world of high-end jewelry and diamonds.
Contact info
Vestingstraat 38, 2018, Antwerpen, Belgium
- 03 232 30 77
- yannick@juwelenorogem.be
- juwelenorogem.be
5.0
Excellent
269 reviews
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Reply from Orogem Jewelers
Thank you for your kind review! 😊 We’re so pleased to hear that you’re happy with the fast delivery and the quality of your earrings. Providing certified pieces and excellent service is always our priority.
We hope you enjoy your earrings for years to come and look forward to assisting you again in the future!
Warm regards,
The Orogem Team 💎✨
People dont look further, Top gem dealer!
I visited many gem dealers, sellers at Antwerp but purchased a diamant here, top quality, nice people, very humble, professional and best price, quality compared with other dealers. Delivery within 24 hours.. overall top!
29 August 2024
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your fantastic review! 🌟 We’re honored that, after visiting many dealers in Antwerp, you chose Orogem for your diamond purchase. It means the world to us to hear that you appreciated our quality, professionalism, and competitive pricing.
We strive to provide not only top-quality gems but also a warm and humble service, so your kind words validate all that we do. Delivering your purchase within 24 hours is just one way we aim to exceed expectations!
Thank you for your trust, and we hope to welcome you again in the future.
Warm regards,
The Orogem Team 💎✨
Wow customer Experience
This company is very attentive and succeeded my expectacions. They have a large selection to choose from and many posible ways to collect or to deliver. Also special requests were handled with care and very specific to details. Very recommanded!
24 August 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for your wonderful feedback! We’re delighted to hear that we exceeded your expectations and that you found our service attentive. It’s great to know you appreciated our wide selection and the flexibility we offer for collection and delivery. We take pride in handling special requests with care and attention to detail, so your recognition means a lot to us. Your recommendation is greatly appreciated, and we look forward to assisting you again!
Very warm
Very warm, courteous professional, trustworthy people. Inspired confidence from the start and delivered til the end. Highly recommend. Yannick especially, was really impressive and great to deal with. A big step above.
21 August 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our team, especially with Yannick. It’s wonderful to know that we inspired confidence from start to finish and that you found our service to be a step above. Your recommendation means a lot to us, and we’re grateful for your trust. We look forward to serving you again in the future!
Really good service
Really good service, quick response and nice people.
I’m so happy to choose this company and definitely going to buy another one again.
20 August 2024
Reply from Orogem Jewelers
Thank you for your lovely review! We’re delighted to hear that you’re happy with our service and team. It’s wonderful to know that you had a positive experience, and we truly appreciate your decision to choose us. We look forward to assisting you with your next purchase!
Service
Great value and service at Orogem Jewelers. Very pleased with the personal help from Yannick and his team. Ring was custom made in time for what was one of the most beautiful moments of our lives.
The diamond was shining almost as hard as the eyes of my future wife :)
15 August 2024
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your heartfelt review! We're honored to have played a part in such a special moment of your life. It’s wonderful to hear that you were pleased with the value and service at Orogem Jewelers and that Yannick and the team could assist in creating a ring that added to the beauty of the occasion. We’re thrilled that the diamond sparkled just as brightly as your future wife's eyes. Wishing you both all the best, and we look forward to being a part of more memorable moments in the future!
Top notch service
Great experience dealing remotely with the owner Yannick. Responsive & friendly.
1 August 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for your kind words! We’re thrilled to hear that you had a great experience working remotely with Yannick. It’s wonderful to know that you found the service top-notch and appreciated the responsiveness and friendliness. We look forward to assisting you again in the future!
Simply… outstanding!
Yannick and the team were simply outstanding from start to finish. They walked us through the process to create something bespoke, were calm and relaxed in their approach and even helped us out with the tax refund!
Will return in future years for something special, for sure.
8 July 2024
Unprompted review
Reply from Orogem Jewelers
Thank you so much for your glowing review! We're thrilled to hear that Yannick and the team provided an outstanding experience from start to finish. It’s wonderful to know that you felt supported throughout the bespoke creation process and appreciated our calm and relaxed approach. We’re also glad we could assist with the tax refund! We look forward to welcoming you back for something special in the future. Thanks again for your trust and kind words!
High level of service and responsiveness
11 July 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for your feedback! We're delighted to hear that you appreciated our high level of service and responsiveness. We look forward to assisting you again in the future!
Great service-level
I bought my first diamond over the internet from Orogem. Great experience. Yannick was very service-minded and patient with me. The diamond is beautiful and got to me fast and safely. Thanks!
9 July 2023
Unprompted review
Reply from Orogem Jewelers
Thank you for sharing your experience! We’re thrilled to hear that your first diamond purchase with Orogem was a great one. It’s wonderful to know that Yannick provided patient and service-minded support throughout the process. We're glad the diamond arrived quickly and safely, and that you’re pleased with it. Thank you for choosing us, and we hope to assist you again in the future!
Very professional jewelry seller
Very professional jewelry seller. Good quality gold and diamonds.
14 June 2024
Reply from Orogem Jewelers
Thank you for your kind words! We’re pleased to hear that you found our service professional and that you’re satisfied with the quality of our gold and diamonds. Your satisfaction is our priority, and we look forward to assisting you with your future jewelry needs!
Reply from Orogem Jewelers
Thank you for your enthusiastic feedback. We are thrilled to hear that you found our service absolutely perfect. Your satisfaction is our top priority.
The perfect spot to look for when it comes to an engagement ring
An exceptional team providing excellent guidance tailored to your needs. They made the difficult decision of choosing an engagement ring feel effortless
21 June 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for your kind words. We are delighted to hear that our team was able to provide you with excellent guidance in selecting the perfect engagement ring.
It is our goal to make this special decision as effortless as possible, and we are thrilled that we could meet your expectations.
Good experience
We ordered a ring from Orogem. We first went to the store to see it and afterwards we ordered it online. The ring was gorgeous, but we found the colour of the gemstone a bit to dark. The store helped us pick the stone that we liked and changed the ring according to our wish. We would definitely order again!
12 June 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for sharing your positive experience with us. We are pleased to hear that you found the ring gorgeous and appreciated our assistance in selecting a gemstone that met your preferences. It was our pleasure to help you find exactly what you were looking for, and we look forward to serving you again in the future.
Everything was perfect
Everything was perfect.
Good communication, fast answers.
I recommend.
22 May 2024
Reply from Orogem Jewelers
Thank you for your kind feedback. We are delighted to hear that everything was perfect and that our communication and response times met your expectations. Your recommendation means a lot to us.
Orogem rocks!
Great service, value and quality. Even online, real humans (nice ones!) are available to help you assess your purchase. EU delivery virtually overnight. My best online retail experience in 10 years. Yannick 👍!
23 May 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for your wonderful review. We are thrilled to hear that you had such a positive experience with our service, value, and quality. It's great to know that our team, including Yannick, was able to assist you effectively with your purchase. We are also pleased that our EU delivery met your expectations.
Affordable prices and very good people
They are very good people, have reasonable prices and quick VAT refunds.
10 May 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for your kind words. We are pleased to hear that you found our prices affordable and appreciated our prompt VAT refund process. Your positive feedback about our team is greatly valued.
Orogem Jewelers Praise
I had a great experience with this company, I highly recommend them and Yannick provides super service!
2 May 2024
Unprompted review
Reply from Orogem Jewelers
Thank you for sharing your great experience with us. We are delighted to hear that you highly recommend our company and that Yannick provided you with excellent service. Your kind words are greatly appreciated.
The best purchase I ever made.
The best purchase I ever made.
Riccardo and yannick were really helpful. Also they delivered the jewellery on time and helped me throughout the online purchasing process
24 April 2024
Unprompted review
Reply from Orogem Jewelers
Dear Hardik,
Thank you for sharing your wonderful experience with us. We are delighted to hear that Riccardo and Yannick were able to assist you effectively and ensure a smooth and timely delivery of your jewellery.
We strive to provide outstanding service, especially through our online purchasing process, and your feedback affirms our efforts.
We look forward to the opportunity to serve you again in the future.
Warm regards,
Orogem Jewelers
The best place on the diamond map
This is truly the best place to buy stunning jewellery. The best design, attention to details and quality. My boyfriend bought online for me engagement halo ring with emerald stone but was one size to big, so we went to Orogem in Antwerp and they resized my ring same day! Service is really the best. Ring is beautiful and unique, everyone's looking at my hands.
We'll back for sure!
1 March 2024
Unprompted review
Reply from Orogem Jewelers
Dear Natalia,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your engagement ring from Orogem met and exceeded your expectations in every way, from its stunning design and meticulous attention to detail to its exceptional quality.
It's our pleasure to have been able to assist you with the resizing on the same day you visited, ensuring that your ring fits perfectly. Providing top-notch service is what we strive for, and we're delighted that you found our team to be the best.
Your satisfaction with the beauty and uniqueness of your ring is our greatest reward, and we're so happy to know that it's drawing admiring glances.
We look forward to welcoming you back in the future for more exquisite jewellery pieces. Congratulations on your engagement, and thank you for choosing Orogem!
Warm regards,
Orogem Team
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