I wanted to gift my nephew some Juventus clothes, but the order never arrived. The courier was terrible (Poste Italiane) there was no direct tracking, no way to manage the delivery or make changes. A... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No answers from customer service. My order is over 1 month late from promised. Juvestore used to work but this is total crap. I can understand late deliveries but i cant understand that you dont an... See more
Order for three T-shirts and shorts placed and paid for on August 13, 2024 (WJUV33834) – birthday gift. And since then, nothing has happened. Declared delivery time – up to 8 days. Two weeks ha... See more
I ordered a jersey begin july, 2 weeks ago I recieved a mail from juventus store that the package has been delivered, it was not. UPS delivery is a complete nightmare. Supposed to be delivered today,... See more
Company details
Information provided by various external sources
Lo store online ufficiale della Juventus
Contact info
Italy
- juvestore.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
COMPLAINTS ABOUT AN ORDER
Great products as always. The shipping costs are too expensive for Greece.13€ especially now with the economical crisis.Also products too expensive.
I had a voucher in my account. I told them that i wanted to used it.They told me to tell them the product that i want and to give them my credit card details and before we complete the purchase they said that they would ask my permission to complete the order.Before i give my credit card details i wanted to make sure the total amoumt of money that i would pay with the voucher.And the next e mail i received it said that they had my credit card details and that they released my order.
1)what happened with my permission to forward the order?? 2)I never gave my credit card details 3)if i was going to change my mind and wanted another product?? 4)is there a tracking number?? 5)in which adress are going to send my package??
Football strip
Great service fast delivery used this site a few times no problem
Amazing Juventus Experience!!!!
One Word........... BEST!!!!!
Everything processed & arrived to me without any problems!! hope they restock in their 2015/2016 adidas apparel I want to do more shopping (**laughs) #ForzaJuve
PURCHASING T-SHIRTS IN STOCK.
Satisfied of quality, price reduction and delivery time.
Thanks for reply my question
i ask a question for ordering Juve Jersey, customers services people reply mails are good and quick! That is good!!
But I hope ordering time could be more fast, I ordered at Juve store at 2/7/2015,and receive the shipping track number at 9/7/2015. It is unacceptable for waiting, I prefer 3days to get track number and more 3days to get my jersey! The customer services reply me have a slight delay with Adidas. I hope this is the problem of Adidas!
Anyway keep improving!
Forza Juve
20years fans
Lok
10/10
excellent sevice in every sense: fast, reliable & top quality merchandise. Keep it up & Forza Juve :)
AWESOME
I bought a juve shirt online from the official juve store and to my surprise it came in two days. I enjoyed the excellent customer service i received when i called the store and the answers they replied to me where straight forward.I am going to order for more items but that will be in september. FORZA JUVE
Excellent and fast service
It was really amazing that the products I ordered arrived at my doorstep so fast.
Everything is good except the shipping company
The shipping company is very bad , i tried to update my address so many times but i couldn,t because of not answering my calls from there bad call center even when they answer they didn't help and at last i got to go to there office to pick the shipment
Everything perfect but expensive postage
The price of courier is ridiculous. Everything else is great.
Thanks
Cheap jersey
I am shocked at how cheap this jersey is. All patches are cheap iron on, the Adidas and the Juventus. The only good ones are the Champions League I paid extra for. For how much I paid this is a joke!!!!
Plus all the items being sold out so quickly is rather sad. I'd buy more but now am afraid it will be cheap like the jersey.
Very shopping
Shopping in the store JuveStore I count very successful .
I would recommend
Quality
Really appreciated my jersey arriving so quickly. The size is perfect so if you're worried about the sizing don't
Juventus home shirt
Although took more than I expected for the item to be shipped, it was delivered with no problems
Crest Magnet
I am satisfied with this Fridge Magnet but it would be better if it was bigger. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








