Juvanis Reviews 23

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

i ordered on the 21st Dec 2018, the shoe arrived my house on the 11th Feb 2019 (35 working days!!). No tracking number till the 2nd week of Feb 2019(still showing China Location). customer care res... See more

Rated 1 out of 5 stars

I placed an order and only got confirmation. After 1 week I emailed and they sent me a tracking which was delivering in Iowa instead of Delaware. I tracked it and it was delivered. My 250$ is gone. I... See more

Rated 5 out of 5 stars

Me and my friends has regular customers of Juvanis and we are very satisfied with what they offer and they are very helpful. I would recommend to anyone to shop for shoes from here.

Rated 1 out of 5 stars

This company scammed me. I ordered shoes and they gave me no information about shipping with no follow up email. I attempted to cancel my order on their website with no response. I went through PayPal... See more


Contact info

2.2

Poor

TrustScore 2 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

HUGE SCAM. FAKE TRACKING

I placed an order and only got confirmation. After 1 week I emailed and they sent me a tracking which was delivering in Iowa instead of Delaware. I tracked it and it was delivered. My 250$ is gone. I feel very bad. SCAM SCAM SCAM.

1 August 2019
Unprompted review
Rated 1 out of 5 stars

Scam seller

I found this company through Instagram and ordered. The shoes sent me were the wrong size and after much back a forth with the company through emails, they told me to ship them back, at my expense. I filed a complaint with paypal against them and still have no refund, thanks to a faulty claim by paypal that I couldn’t prove I mailed them back, even though I have the shipping bill.
This is yet another Chinese scam site.

12 March 2019
Unprompted review
Rated 1 out of 5 stars

100% scam

100% scam. The items they delivered are nothing even close to those pictured on their website. For nearly 100 dollars I got a pair of chinese garbage worth something like 10 bucks in a local shoe market.
The package went to me a ridiculous time of 45 days. And now I am even unable to return and refund because of this.
Don't, I repeat, please DON'T buy from them.

15 February 2019
Unprompted review
Rated 3 out of 5 stars

i ordered on the 21st Dec 2018

i ordered on the 21st Dec 2018, the shoe arrived my house on the 11th Feb 2019 (35 working days!!). No tracking number till the 2nd week of Feb 2019(still showing China Location).
customer care response totally frustrating-auto forwarding messages always!
Quality delivered not same as what the advert website showcase. i received Chinese quality to Nigeria(Africa) even though i paid in global currency!!!!
anyway it is better than non!

12 February 2019
Unprompted review
Rated 1 out of 5 stars

This site is totally a scam thing

This site is totally a scam thing. I placed my order on 23.12.2018 for grant shoes, they charged the money but they never deliver! After digging more, I have found that the website location is at Canada while they claim to ship from China, meanwhile at first they claim to ship USA. The owner is unknown! And I believe whoever tries to post positive reviews about the site must be one of them trying to fool the people.

23 January 2019
Unprompted review
Rated 1 out of 5 stars

This company scammed me

This company scammed me. I ordered shoes and they gave me no information about shipping with no follow up email. I attempted to cancel my order on their website with no response. I went through PayPal to try to cancel my order which prompted Juvanis to finally contact me to say nothing could be done. 6 weeks later they sent me some cheap knock offs from China that I found on Amazon for 1/3rd of the price I paid. Be careful and stay away from this merchant.

15 December 2018
Unprompted review
Rated 1 out of 5 stars

I’m going to be highly honest with you

I’m going to be highly honest with you, i ordered two shoes which costed me? And all you do is debit someone, send an email confirming someone’s order, but don’t respond to their email for weeks? This is a really bad experience and I’m badly regretting my purchase.

19 October 2018
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAM! STAY AWAY!

SCAM! TAKES YOUR MONEY, DOESN'T SEND ITEMS AND REFUSES TO REFUND!

An absolute scam! I ordered shoes from them over a month ago. A week after I ordered, they want me to send them scanned copies of my passport and driver's license. They won't send my order otherwise BUT THEY CHARGED MY CARD ALREADY!

Weeks and weeks later they still refuse to return my money. I shopped with Amazon, Threadless, BestBuy and a lot of other e-commerce sites but this is the first one asking for my passport and DL.

STAY FAR AWAY!

14 September 2018
Unprompted review
Rated 1 out of 5 stars

I think Juvanis is a scam

I think Juvanis is a scam. I have ordered 4 shoes mistakenly instead of 2 (3 items instead of 1) and I have cancelled my order within the 60 minutes required and even sent and email. No reply till now from them and unfortunately my credit card was debited today.

AVOID JUVANIS PLEASE

6 August 2018
Unprompted review
Rated 1 out of 5 stars

Juvanis is a scam and fraudulent online…

Juvanis is a scam and fraudulent online store. SHOP with Juvanis at your own risk. They tell you that all orders are processed within 2-7 business days but that's a BIG LIE. It's been 19 days since I ordered two shoes. One of the shoes was sent (that's what I was told but I haven't received it) after 10 days and the other is yet to be shipped. The worst thing about them is that they do not respond to your inquiries. I have resolved to never contact them about my shoes anymore and I will treat this experience as a lesson learned. I am writing this review for someone who might be thinking of shopping from Juvanis. PLEASE AVOID JUVANIS. IT'S A SCAM!!!!

18 July 2018
Unprompted review
Rated 1 out of 5 stars

terrible!they wrote on the pack a less…

terrible!they wrote on the pack a less price than the real cost of the shoes for not pay taxes and so dogana stopped all!its 40 days im waiting my shoes and they did nothing i have to hope dogana helps me but it will takes more money and time juvanis are fraudolent truffatori ladri bugiardi lenti e un disastro con i clienti !!!!! su 60 euro offrono 6euro di refound ci credete?denunciamoli vi prego aiutatemi!!!!

3 May 2018
Unprompted review
Rated 5 out of 5 stars

My Favorite store

I was looking for some good shoes for my friends and found a huge inventory for great price.For me it's best experience till now. Great customer service.

22 April 2018
Unprompted review
Rated 1 out of 5 stars

Scaaaaam

Scaaaaam. It has been 2 months and my order has not been delivered. Respones to e-mails are generic.A very bad experience.

20 February 2018
Unprompted review
Rated 1 out of 5 stars

Juvanis is abjectly a scam or…

Juvanis is abjectly a scam or defrauding online shopping outfit. Unsuspecting customers beware of Juvanis. It is a shopping outfit that is a scam/fraud. I ordered 2 shoes worth almost $500 on December 29, 2017 after more than 45 days. Following is its dubious customer value proposition:

"Processing your order can take 24-48 hours. And we will ship it in 3 to 5 days.Deliveries take 14-30 business days and in rare cases 30+ business days. Some items may take longer to be delivered, so please allow sufficient amount of time. Rest assured that all items are normally delivered up to 45 business days."

Indeed, I waited for more than 45 days without delivery. Upon contacting the customer service on February 14, its reply was that "we will process your order now." Folks, my 2 orders were never processed on December 29, 2017 and after charging my credit card. Because I discovered Juvanis' dubiousness, I cancelled my orders with immediate effect. Worst, there was no iota apologies from Juvanis for its misleading customer value proposition.

Shop at Juvanis at your own risk.

15 February 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look