While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid - lie about stock to get your money

In short - they lied about stock online, they are very poor communicators, they are short & unapologetic.

I was searching for a replacement Davey SLL300 water pump as mine had just died. Jus Water Pumps had a good price, was in stock online, and had free shipping (after subscribing of course). This was April 26, 2026. After waiting for a confirmation of when the product would be delivered, I contacted them on May 3. They told me they were waiting on stock & it would be later this week. On May 12 I contacted them again - they told me it would be the end of the month (ie May26). May 15 I advised them my pump had stopped working, and asked again - same reply email - end of May. May 21 I asked why Davey did not provide them with more accurate delivery dates. Pool greening. They told me they could not give an actual date, just approximate. May 31 asked them again where it was as still no word or action from this company. Jun 1st asked them again where it was as still no word or action from this company. I told them if they can't provide the pump or a date - refund. Jun 2 Refund received.

I then used Pool & Spa Warehouse - in stock, quick delivery, better customer service.

26 April 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look