Just Tyres Reviews 

18,916
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 3,704 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and efficient service, often highlighting the smooth process from online booking to fitting. Many people found the staff to be friendly, professional, and helpful, with several reviewers commending their knowledge and positive attitude. The pricing is frequently mentioned as excellent and competitive, offering great value compared to other providers, making the overall experience very satisfying. However, some customers also noted issues with pricing, finding significant differences between online and in-store quotes. A few other people also felt that the quality of work was inconsistent, citing instances of scratched wheels, dents to their vehicle, or the use of second-hand parts. Additionally, some reviewers experienced service problems such as unexpected branch closures, incorrect parts being ordered, or long waiting times for appointments.

What people talk about most

Service

Reviewers frequently express satisfaction with the service, highlighting professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

People report positive experiences with price, often highlighting competitive and excellent pricing for... See more

Product

Customers consistently note ambiguous experiences with the product, specifically tyres. Many reviewers praise... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy and efficient to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very friendly staff and quick service. Booked in for 4 replacement tyres, paying for the tyres online to be delivered to their site. The staff outlined how long everything would take and promptly gav... See more

Rated 5 out of 5 stars

Competitive price for 4 x Michelin primacy 4 all fitted within the hour. I like the idea of ordering on line & booking an appt. Didn't mark my alloys when taking the wheel nut out unlike the last pl... See more

Rated 5 out of 5 stars

Lovely tyres, lower noise than previous set,the tracking/wheel alignment was excellent. Steering tracks perfectly, no more vibration through steering wheel at speed. Malvern Tyres/Just Tyres comms we... See more

Rated 5 out of 5 stars

Derek & Ian worked on fitting 2 tyres. Both were professional, courteous & knowledgeable. They explained the machinery being used and clearly take care & pride in the service they offer. I’m definitel... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(18,916)

3,610 reviews in the last 12 months

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Rated 1 out of 5 stars

Letchworth fitted tyres incorrectly

Letchworth fitted the tyres the wrong way around between front and back as they were different sizes. lodged a complaint in November with video evidence and been trying to follow up with them ever since. Only found during BMW service months later - cost me £130 at BMW to get the tires put on the right wheels. no sign of any recompense yet 9 months on. Local team have been trying to help but zero customer service or communication from their Central management teams. 9 months to fail to deal with a simple complaint is pathetic.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

They got me an appointment the same day, they fitted the tyres very quickly, they were very reasonably priced and very professional!
Very happy with the service I received and I will be using them again.

4 July 2026
Rated 5 out of 5 stars

Another Great Experience

Two front tyres and tracking needed. Chris and his team were exceptional. Kept to the booked time. Courteous and professional in all dealings. Problem found with tracking on car and quote to rectify offered. I chose to do myself so took the vehicle away then returned two days later enquiring about a slot to do tracking. Chris looked at diary and said ‘ if you can wait 10 mins I’ll do it today. Perfect. So tyres and tracking sorted and utilised the £6 per tyre discount and Blue Light discount for tracking. Very good experience and a reminder why I take all your of our family cars to Chris at Just Tyres. Highly recommend.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company zero…

If I could give this company zero stars, I would! Took my car in for new tyres and it turned out I needed new brake pads. Fine, as they showed me how bad they were. 2 weeks later, I took it to another garage for an MOT which failed because the calliper was losing brake fluid and apparently needed to be changed. The charge for this would have been in excess of £500, I took the car back to Just Tyres to speak to them about the calliper pipe they refused to look at it and also said it would need a new calliper but they wouldn’t be able to do it.

I took the car to SE Tyres in desperation and they looked at it and said that I didn’t need a new calliper, all that was needed was for the calliper pipe to be tightened up, which Just Tyres didn’t do correctly when they changed the brake pads and refused to check after the car had failed the MOT. Complete incompetence by Brian at Tonbridge Just Tyres and a lot of stress and inconvenience that was completely unnecessary. I will never go there again.

Big thumbs up to SE Tyres in Tonbridge though

10 July 2026
Unprompted review
Rated 5 out of 5 stars

So helpful

I booked and paid thinking they were a mobile tyre fitting company. When I realised they wasn't I called the Stourbridge office and explained my error. The gentleman was so helpful and understanding and apologetic even though my error. He advised for me to call Head Office which I did and the lady I spoke to r funded me immediately.
So I actually didn't use them but if I need new tyres I know where I am going in the future.

27 June 2026
Rated 1 out of 5 stars

Vehicle damaged, "repaired" with negligence, and now entirely ghosted!

Following a blowout, the AA recovered my vehicle to the Just Tyres Amersham branch for a tyre replacement and tracking. Unfortunately, while performing the tracking, the staff damaged my vehicle's front left CV boot.
While Amersham admitted fault and sent the car to their Chesham branch with assurances that qualified technicians would handle it, the subsequent "repair" was shockingly negligent.

The Reality of the Repair:
The car did not drive correctly afterward. An inspection by a qualified independent mechanic revealed a completely botched job:
The main CV boot clip was entirely missing.
There is clear evidence the boot may never have been replaced at all.
This negligence has now caused further severe damage, meaning the front left CV joint and wheel bearing both require full replacement.

Zero Customer Support:
Despite raising a formal complaint and making multiple attempts to contact Just Tyres customer service, I have been met with total radio silence. I am currently left with a damaged vehicle and a company refusing to take accountability. Avoid at all costs.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

No waiting

No waiting - arrived at the booked time and dealt with straight away. Puncture was quickly fixed.

3 July 2026

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