Just Tyres - Reading Reviews 350

TrustScore 4.5 out of 5

4.5

Oxford Road 794, RG30 1EL Reading, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Given the weather was stinking hot, and being short staffed, the team performed admirably. Not only did they have a number of pre-bookings, quite a few drive bys came in too. The team were profess... See more

Rated 3 out of 5 stars

I wasn’t impressed to be met by someone with a cigarette in his hand which he continued to smoke whilst talking to me. Taking was difficult it was more of a grunt than a conversation, wasn’t... See more

Rated 5 out of 5 stars

Quick efficient and professional service. I had a punctured tyre that actually proved to be in need of replacement (after 8 years). Booking online was easy, and I was pleased to get an available slo... See more

Rated 3 out of 5 stars

Liked that the job was completed quickly to the agree price. Didn’t like that the staff were unable to offer me an earlier appointment when I called earlier in the day. On arrival at the garage, tw... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Oxford Road 794, RG30 1EL, Reading, England, United Kingdom

  • 01189111479

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I went there for my appointment time to…

I went there for my appointment time to be greeted with a very, very rude mechanic who couldn’t even look at me in my face was so busy faffing around another member of staff vehicle , after 20 minutes I asked him how long he thinking he’s gonna be he told me he can’t give me a time yet and I reminded him that having an appointment booked and I had somewhere else to go and have things to be doing so with that, I asked for a refund and he said to me, yeah, yeah I sort it out for you later when I finish this I said no I want it sorted out so I called head office who were very good to me transferred me to one of the other locations in Wokingham however I still didn’t get the balance of my tire which I paid for on top so yeah ended up being out of pocket and my day was wasted as well at the same day don’t go there the one Oxford Road is absolutely awful

15 April 2026
Rated 5 out of 5 stars

Beyond the call of duty

Given the weather was stinking hot, and being short staffed, the team performed admirably. Not only did they have a number of pre-bookings, quite a few drive bys came in too.

The team were professional and courteous even offering some advice regarding the tracking issues I'd encountered.

22 May 2026
Rated 4 out of 5 stars

I had two tyres fitted

I had two tyres fitted, one no problem, unfortunately the other wheel was accidentally damaged, however the manager arranged for a repair which was quickly sorted. I have therefore only given 4 stars but the overall service would be 5 stars, not withstanding the repair.

7 May 2026
Rated 5 out of 5 stars

I was late to my appointment due to…

I was late to my appointment due to traffic, with Just Tyres closing at 6pm. I turned up with ten minutes to go expecting to book another appointment, but Jack and Brandon kindly changed two tyres in ten minutes! No fuss whatsoever and it was massively appreciated, two top guys and would recommend this place to anyone.

25 April 2026
Rated 5 out of 5 stars

Quick efficient and professional service

Quick efficient and professional service. I had a punctured tyre that actually proved to be in need of replacement (after 8 years). Booking online was easy, and I was pleased to get an available slot that suited my schedule. The person who dealt with me was courteous and spoke in language I understood!

2 April 2026
Rated 5 out of 5 stars

Booked through black circles and made…

Booked through black circles and made an appointment. The tyres weren’t there when we arrived but Just Tyres Reading were very helpful ringing black circles and asking them to cancel the booking. Then fitted equivalent tyres. Very helpful.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Woodley shop needs a good cleaner to…

Woodley shop needs a good cleaner to sort out the Reception area - it’s filthy. Staff need some advice on customer service - I didn’t need to be told the Technician didn’t want to be there as he was ill then sneezing without covering face whilst in the Reception area.

20 February 2026
Unprompted review
Just Tyres - Reading logo

Reply from Just Tyres - Reading

Thank you for sharing this feedback, and I’m very sorry to hear about the experience you had at our Woodley branch. The condition of the reception area and the behaviour you described from our staff are completely unacceptable and fall well below the standards we expect. Thank you for bringing this to our attention and we will be reviewing this with the branch to ensure standards are improved immediately.

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