Just Tyres - Luton Reviews 

379
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TrustScore 4.5 out of 5

4.7

Unit 2 Windmill Trading Estate, Thistle Road, LU1 3XJ Luton, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Good choice of tyres, navigating the website and ordering is easy,clear date and time for fitting. Staff at Luton depot are professional and courteous.

Rated 5 out of 5 stars

Excellent service from the guys at the Luton branch. Will definitely use again and highly recommend

Rated 4 out of 5 stars

Communication before the fitting was very good indeed. I was given a time for the fitting, but this ended up being delayed by around an hour. The fitter was careful to get things right: the tyres wer... See more

Rated 5 out of 5 stars

Fantastic customer service from the Just Tyres , Windmill Trading Estate in Luton. Big shout out to Zac ( the manager) and Reece!! They know their stuff concerning tyres , showing me the tread and ho... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 2 Windmill Trading Estate, Thistle Road, LU1 3XJ, Luton, England, United Kingdom

  • 01582788327

4.7

Excellent

TrustScore 4.5 out of 5

379 reviews

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Replied to 17% of negative reviews

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4.7

All reviews

(379)

3,839 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy and helpful

Both of the technicians worked on my car to replace both front tyres, good teamwork and happy in their work, I asked if they could check my rear tyre pressures, no problems and both were inflated to correct pressure

10 August 2024
Rated 4 out of 5 stars

Great service

Good price on two Firestone tyres, fitted , balanced and tracking sorted by the lads in the Luton branch, didn't take too long as well.
I would recommend this centre to family and friends and would use the centre for tyres in the future .

21 June 2024
Rated 5 out of 5 stars

Fantastic attentive service!!

Fantastic customer service from the Just Tyres , Windmill Trading Estate in Luton. Big shout out to Zac ( the manager) and Reece!!
They know their stuff concerning tyres , showing me the tread and how it helps with grip in the rain etc. As a female, really helpful, to know this , and they suggested getting the tyres tracked and why. Would very much recommend this branch , for their efficiency, customer service and attentiveness. Thank you very much !!

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, they gave me a better tyre with the same price. Absolutely amazing customer service. Many thanks to the manager in the Luton branch very friendly and helpful.

8 June 2024
Rated 5 out of 5 stars

The two mechanics

The two mechanics, Conner and Rees, were very thorough and helpful in repairing my tyre and getting me back on the road. I was very grateful for their advice. Would highly recommend the Luton garage.

21 May 2024
Unprompted review
Rated 2 out of 5 stars

Change tyre size one down

Change tyre size one down. Guys who change it put 50 psi saying it's rock solid and I should not put more. My previous tyres and what it says on the door label it's a lot more pressure. I've checked it carefully and found it to be under inflated a lot. Obviously I didn't let it to be like that for more than one day but their knowledge is not enough and it could result in tyre blow. They need to study more.

9 May 2024
Rated 3 out of 5 stars

Just fit the tyres please

One of the staff spent rather too much time trying to persuade me to buy a second tyre using arguments with no foundation whatsoever. Meantime another member of staff was delivering the new tyre inflated to 35psi rather than the manufacturer recommended 43psi

10 May 2024
Rated 4 out of 5 stars

Saturday's are really busy

Extremely busy, partly due to a member staff arriving for work late so had to wait a considerable amount of time beyond my appointment slot.
However, the work was carried out professionally and staff were courteous.
In hindsight it would probably be preferable to visit on a weekday rather than a weekend.

9 May 2024
Rated 5 out of 5 stars

Zack you are an absolute star

Zack you are an absolute star!
I bought the incorrect size online, spoke to head office who quickly and swiftly resolved the issue. Zack was backed up and alone in the workshop and despite all that he managed to do a brilliant job and get my tyres on even tho my appointment time had lapsed.
Great customer service and great service from Zack, he truly deserves a pay rise having been all alone and running the shop on his own! Well done Zac you need a promotion.
Will be coming back now for all my tyres

8 May 2024

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