Just Tyres - High Wycombe Reviews 462

TrustScore 4.5 out of 5

4.7

Unit 10, Marlborough Trading Estate, HP11 2LB High Wycombe, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have purchased tyres from Just Tyres in High Wycombe on several occasions, plus having a tyre reseated at short notice to enable us to go away. The service given has been first class every time. I... See more

Rated 1 out of 5 stars

Got there and was immediately treated very standoffish and was told they had another booking so couldn't see me. Was treated as if I had done something wrong, when the issue was there booking system w... See more

Company replied

Rated 5 out of 5 stars

First time using this company and I’m very satisfied. I managed to save £50 per tyre in relation to some other companies. Meet the team today to fit the tyres and they were very good professionals... See more

Rated 5 out of 5 stars

Rhys at the High Wycombe branch was lovely. We didn't have the locking wheel nut and he couldn't have been more helpful patient and accommodating in helping to resolve the problem and rebooking to get... See more


Company details

  1. Tire Shop

Written by the company

We pride ourselves on being one of the largest independent tyre retailers in the UK with 39 fitting centres located around the country. We are passionate about providing a high level of service which is why all of our tyre experts are trained to the highest standards in both technical knowledge and customer service. With a wide range of tyres in stock, we are confident that if you use Just Tyres to supply and fit your tyres, you will not be disappointed.

Just Tyres, great, professional service for every customer

Written by the company

We are dedicated to providing an outstanding service to each of our customers. We'll do this by listening to your requirements and understanding your needs, we'll then make the best recommendation and ensure that you are happy with the finished results.

Price Promise Guarantee

We guarantee to refund the difference!

We guarantee to refund the difference!
We’re confident in our competitive tyre prices and are happy to offer our lowest price guarantee. If you can produce a current and local (within 20 mile radius), advertisement or written quotation for the tyre you bought at a lower price within 7 days of your purchase, Just Tyres guarantees to refund the difference. Please note that this guarantee does not apply to internet based offers/quotes.

Contact info

  • Unit 10, Marlborough Trading Estate, HP11 2LB, High Wycombe, England, United Kingdom

  • 01494840412

4.7

Excellent

TrustScore 4.5 out of 5

462 reviews

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Replied to 41% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Disgusting level of customer service

Got there and was immediately treated very standoffish and was told they had another booking so couldn't see me. Was treated as if I had done something wrong, when the issue was there booking system was broken. Very rude, extremely unhelpful and poorest customer service I think I have ever experienced. Not sure how a simple tyre repair booking became such an issue, but I know to avoid this place at all cost. I ended up booking in a Kwik fit appointment who could see me immediately, which cost only a little bit more but we're so helpful and didn't get treated like a problem as opposed to a paying customer!

11 March 2026
Just Tyres - High Wycombe logo

Reply from Just Tyres - High Wycombe

Thank you for sharing your feedback. We’re sorry to hear about your experience and that your visit didn’t meet expectations. This isn’t the level of service we aim to provide. Our team has reviewed the situation internally, and your comments will be used to help us improve going forward. We appreciate you taking the time to let us know.

Rated 5 out of 5 stars

We have purchased tyres from Just Tyres…

We have purchased tyres from Just Tyres in High Wycombe on several occasions, plus having a tyre reseated at short notice to enable us to go away. The service given has been first class every time. I cannot fault them and Alan in particular has been extremely helpful at each visit. We highly recommend them.

5 March 2026
Rated 5 out of 5 stars

Satisfied

Although double booked your technician did everything possible to ensure that I wasn't delayed too much

19 February 2026
Rated 1 out of 5 stars

More problems

Booked a 10am appointment, they were running quite late so didn’t get seen until 10:45. When trying to remove the wheels the apprentice snapped my locking wheel nut key off in the nut. this ment they couldn’t take the wheel off!
One wheel was put back on with only 4 of the 5 wheel nuts and i was sent away because they were too busy. I had to go to the main dealer to get there master locking wheel nut key to be able to remove the wheel. After i got it sorted and had to buy some new wheel nuts to replace them i went back to get the tyres fitted only to be told that they cant fit them until 4 days time because they are too busy! They seem to be painfuly understaffed however the guy i think his name was alan looked at the end of his teather was quite polite.

20 February 2026
Just Tyres - High Wycombe logo

Reply from Just Tyres - High Wycombe

Thank you for taking the time to share your experience, and I’m very sorry to read about the issues you encountered during your visit. Your comments about the team being understaffed and the pressure this placed on the service are also concerning, and we will be addressing this directly with the senior management team. If there’s anything else you’d like to share or discuss, please don’t hesitate to get in touch with us on 01908 634 700 or email customerservices@justtyres.com.

Rated 5 out of 5 stars

More than I expected

First time using this company and I’m very satisfied.
I managed to save £50 per tyre in relation to some other companies.
Meet the team today to fit the tyres and they were very good professionals and nice people to be around.
Great experience I already shared my experience with friends and will be my first point to check for new tyres in the future.

31 January 2026
Rated 5 out of 5 stars

Great sevice

From ordreing on line to having the tyres fitted was excellant. Great service throughout. The fitters was very helpful and very quick. Prefect.

27 January 2026

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