Just Travel Cover Reviews 

878
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very simple to navigate and the entire booking process remains completely stress-free from start to finish. Reviewers often state that the quotes offered are remarkably reasonable, even when dealing with various pre-existing medical conditions. People also truly appreciate the incredibly friendly and polite staff, who always provide very helpful support when arranging custom travel insurance. However, some people mentioned that certain policies felt a bit too expensive or that rates had climbed significantly over time. A few other consumers also noted that tracking down consistent pricing or securing better terms elsewhere was sometimes much easier.

What people talk about most

Price

Users describe satisfaction with the pricing, highlighting that quotes are very competitive and reasonable... See more

Service

People report satisfaction with the service, highlighting fast, efficient, and professional staff who sort... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, fast, and... See more

Value for money

Consumers find value for money to be quite positive, highlighting efficient service and reasonably priced... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting that the platform is easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with service supplied and insurance cover was more reasonably priced than some competitors.

Rated 5 out of 5 stars

Would recommend these to anyone, struggled to get insurance for my daughter who is suffering from an unknown allergy, our insurance wouldn’t cover us and neither would anyone else leaving us very stre... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

At Just Travel cover we aim to help all travellers enjoy their experiences to the fullest by providing high quality reasonably priced travel insurance for all pre-existing medical conditions and ages. We cover all disabilities and medical conditions at all stages of severity, including a terminal prognosis. Some of the conditions we cover: Heart Conditions Diabetes Cancer Mental Health Conditions Liver Conditions Breathing Conditions Circulatory Conditions Disabilities and many more We work with a panel of specialist underwriters to provide a range of travel insurance policies to offer the best level of protection tailored to the specific needs of every age group.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

878 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(878)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't navigate the website well to…

Couldn't navigate the website well to get my quote back,so went on your online chat told them my problem and she got someone to call me back before I'd even come out of the online chat. The young lady was amazing found everything I needed and even went through stuff I'd missed, all in all a great purchase and experience

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent admin

Nicola very efficiently looked after me today in cancelling my policy and setting up a new one when I had inadvertently inserted the incorrect commencement date.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, clear and comprehensive cover

I've never had to claim on a policy but I've used them for the last 6 or so years. I took out single trip insurance but have done annual policies the last 3 years. Simple to do. Quote system easy to navigate even someone like me with several pre-existing conditions it accepts me. I had lots of problems with other sites where I was rejected late on the application process. As I say never had to claim so I can't comment on that aspect but I've found the quotation, policy documentation, customer portal and renewal process all excellent. Highly efficient and effective. Plus very clear and easy to understand I highly recommend using them.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use. I was able to set up a single trip policy fairly quickly despite having a couple of medical conditions to declare.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Always very helpful and efficient

Always very helpful and efficient. Everything explained. I have used them for some years now and their quotes are very competitive. Unfortunately I also had to make a claim a few years ago, there were no problems at all.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

The broker was excellent

The broker that delt with getting the right insurance for us was, very professional and friendly. She was knowledgeable and helped us through the whole process.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous price and excellent cover

When I called was worried about the cost as I had a quote nearly died £100 plus, so rang just travel and got a quote it’s was fantastic price even upped it to the gold. Fantastic price with just having surgery and surgery due shortly again. The lady I spoke too was brilliant too.
Definitely will use again 👍🏻

Gave the number to family and friends to get a quote.

20 August 2025
Unprompted review

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