Justpetgoods Reviews 233

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Had to contact Customer Service and used the Online Chat It really is 24/7 help, and Ella was truly helpful - answered my main query in seconds and was then patient with my understanding of another... See more

Rated 5 out of 5 stars

Bob is now in touch with me and is trying to solve my problem. He is a good help with all the miscommunication and problems that happened.

Rated 5 out of 5 stars

Thanks to the whole team and especially Sama for your kind assistance. I really appreciate how your wonderful team responds to your customers.

Rated 1 out of 5 stars

Beware of This Scam Site! This site advertises products on Facebook through videos, but don’t be fooled. When you try to buy a product, you’re actually purchasing a gift card. Then, as soon as y... See more


Contact info

3.8

Great

TrustScore 4 out of 5

233 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

fraudulent

“This page insists on fraudulent payments through deceptive practices on social media. They staged a scam and defrauded me. Please be careful.”

14 December 2025
Unprompted review
Rated 1 out of 5 stars

This guy's are scamers they just took…

This guy's are scamers they just took my R422 without my permission telling me that it's for a membership that I did..the money goes to a gift card something that I know nothing about..I have never received even a gift card from the on top they refuse to refund me..bloody scamers they claim that they canceled membership but no email received to confirm that nxa.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

The Importance of Customer Service

Good Day
All I Can Say Is...
You All At The Justpetgoods Company Are you Awesome!!!

Your Customer Service And Attitude Are Really Great
And Would Recommend Anyone To You'all
Thank You Kindly for Ur Assisting Me In This Situation I Found Myself In
Have A Positively Blessed Day!

Kind Regards
Corinne Watlington

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Beware of This Scam Site!

Beware of This Scam Site!

This site advertises products on Facebook through videos, but don’t be fooled. When you try to buy a product, you’re actually purchasing a gift card. Then, as soon as you check the gift card, you are automatically enrolled in a monthly subscription without your clear consent.

Despite my complaints, they refused to acknowledge the issue properly and claimed to have canceled the fake subscription, only to charge me another €8.90 afterward.
This is a blatant scam designed to steal money. Be very careful and avoid this site at all costs!

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Bob helping me

Bob is now in touch with me and is trying to solve my problem. He is a good help with all the miscommunication and problems that happened.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Your agent fedora helped quickly and answered all the questions I had ,she was very helpful thank you so much 🙂

19 May 2025
Unprompted review
Rated 4 out of 5 stars

Diasy Assistance

Was feeling frustrated with different emails giving me different cancellation dates.

Daisy reached out to me to assist me with the cancellation and refund. I feel am in good hands to resolve this.

7 May 2025
Unprompted review

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