From reserving the space, payment, safety and finding the location. Made our day out fun and enjoyable as we had no anxiety wondering if the last train out of London would be cancelled. Car park... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Using JustPark at the Gretna outlet village gave me a smooth easy secure way to park my car on my recent short coach holiday. I am a wheelchair user it is reassuring to know I can park and holiday fr... See more
Company replied
The parking host was incredibly friendly and helpful with advice on parking. It was just a short walk from Wembley Stadium and really helped us have the best experience at Harry Styles concert. Will b... See more
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Easy to find, plenty of space and really close to Hampden - perfect if you are attending any events. Also able to extend the booking by a few hours when we realised we would be arriving early, at no e... See more
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Company details
- Parking Lot
- Electric Vehicle Charging Station
- Online Marketplace
- Parking Garage
- Public Parking Space
- Valet Parking Service
About JustPark
Written by the company
JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.
On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.
Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.
JustPark
Written by the company
- The Parking App
- The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.
Contact info
United Kingdom
- help@justpark.com
- justpark.com
4.4
Excellent
196K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Recommend
Straight forward instructions,easy to find location,secure and good price compared to other parking areas.
11 June 2026
Reply from JustPark
Thank you for your positive review and your recommendation!
Reply from JustPark
Thank you for your positive review!
The location was really good
The location was really good. The house owner wasn't in, and it was lucky that the car wasn't parked in the middle of the drive, because we or the person looking after the house, didn't know that a second car was to be parked on the drive.
6 June 2026
Reply from JustPark
We're glad you found the location convenient. We appreciate your feedback.
So easy!
So ready to book, took the stress out of trying to park for an appointment at Kingston Hospital. Very easy parking space. Definitely recommend and I will use again.
15 June 2026
Reply from JustPark
We're so glad we could make parking stress-free for your hospital appointment. Thank you for your positive feedback!
No Customer Service
I booked a space and need to change the booking details - the website says to cancel and rebook but this cannot be done from the online portal. I have raised a ticket but no one has been in touch ant is is impossible to speak to a real person either on the phone or via the chat. Really disappointing overall!
13 June 2026
Unprompted review
Reply from JustPark
We're sorry to hear you've been unable to change your booking details - this may be limited by availability for the listing, or on-site limitations preventing changes to booking times or vehicle details.
As no booking reference has been left here, we cannot check the details of your case. Please send over full details to help@justpark.com or feedback@justpark.com and we can then investigate. If already done, please rest assured we will be back in touch as soon as possible to assist.
convenient and economical paekimg
Justpark is very convinient, they found parking 1 minute from the tube stion. Lastly, the paeking charges were economical. I will use their service again and recommend others use JustPark when plan travel to London
15 June 2026
Reply from JustPark
Thank you for your kind recommendation!
Super quick and easy
Easy to find convenient space and to book. We decided on the day to drive (instead of chancing late night trains!) and took about 3 mins to get the space booked and confirmed. Will use again!
15 June 2026
Reply from JustPark
Thank you for your positive review and rating.
Reply from JustPark
Thank you for your positive review!
Great overnight parking and affordable
Great overnight parking and affordable. Easy to find, after looping round a second time (Nav system took us to front pedestrian entrance). Felt safe.
14 June 2026
Reply from JustPark
We appreciate your feedback.
First time using JustPark
First time using JustPark, paid an amount for a parking space on 12th june in advance for a weekend. Opened my bank yesterday to my account overdrawn as theyve left the pending amount on my account and have taken the payment in two amounts, iv spent all of today so far since 8am trying to get the pending amount reversed and iv spent 95% of the time waiting for a response on the live chat as well as on hold to the company. I want to keep my booking of course but this matter needs to be resolved. It just seems like im getting nowhere. First time using them and it will be the last once my time away is done
16 June 2026
Unprompted review
Reply from JustPark
Thank you for your feedback. A booking payment should only process as one payment, barring an additional small transaction fee and, potentially, a Parking Peace of Mind insurance fee (if you chose to add this to your booking).
If unsure please send details of the booking to help@justpark.com and we can assist further to clarify on this.
Reply from JustPark
We're so glad you found the space without issues. We appreciate your positive feedback!
We used JustPark for the first time…
We used JustPark for the first time last weekend. It was so easy to book, it was so easy to find the exact parking space when we arrived by looking at the photo. It was much nearer than expected to the venue in London and it took all the stress away of searching for carpark when we arrived. I felt the price was reasonable too.
Will use again, thank you Sean
14 June 2026
Reply from JustPark
We are so pleased to hear that your first experience with our service was easy and stress-free. Thank you for your wonderful feedback!
Great Company to use, resolved a parking fine quickly
We booked via Just Park at the Globe Park Marlow, a week later we received a parking fine from Mavenpark for £60 pounds, we raised to Mavenpark twice, provided evidence etc, yet they then increased the fine to £100.
Raised a case with Just Park and within a week they resolved the issues, thanks to Nelly and the Customer Service Team, I received a confirmation today the issue is resolved.
JustPark are great, but I strongly recommend not to use Globe Park in Marlow, not worth the stress and hassle.
Thank you JustPark for sorting it for me.
14 May 2026
Unprompted review
Reply from JustPark
We're happy to hear we could resolve the parking fine issue for you. We appreciate your kind words about our customer support team and are glad we could assist.
Reservation means reservertion
When I habe a reservation, for a parkspace, one parkspace should be free.
16 June 2026
Reply from JustPark
We appreciate your feedback. If you ever arrive to find a booked space unavailable, please give us a quick call on 0203 318 9792 and we can provide immediate assistance.
Just Park have been excellent at…
Just Park have been excellent at providing secure parking at a great price. Will definitely keep using your services.
11 June 2026
Reply from JustPark
We are so glad you found this parking excellent and affordable. Thank you for your kind words!
Reply from JustPark
We're so glad you found the location convenient and safe. Thank you for your positive feedback!
Reply from JustPark
We're so glad you found booking and parking easy, and the location convenient. Thank you for your feedback!
Website slow and clunky when booking…
Website slow and clunky when booking but apart from that all ok
10 June 2026
Reply from JustPark
We're sorry our website felt slow when making your booking. We will raise your feedback to our Engineering team.
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