Justmylook Reviews 

88,313
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 21,193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery, noting that parcels arrive quickly and are well-packaged. They appreciate the excellent product quality and authenticity, finding a great selection of genuine items at competitive prices, alongside an easy ordering process and good communication. However, some customers noted issues with orders, including products arriving damaged or appearing used. Others experienced lost or undelivered parcels, and were dissatisfied with the support received when these problems arose.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Product

Consumers find product to be positive, highlighting a good choice of products with great deals and fantastic... See more

Price

Customers consistently note positive experiences with price, frequently mentioning fantastic and very good... See more

Order

Users describe ambiguous interactions with order, with many customers praising the ease of ordering and fast... See more

Service

People report positive experiences with service, often highlighting great prices, fast delivery, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Searched high and low, without success for Calypso Clear Protect factor 30. Bought one in Home Bargains, but they didn’t have anymore- not even online.Justmylook came to the rescue, so I bought plenty... See more

Rated 5 out of 5 stars

Really liked the products- especially the riffs momento perfume(came with the original hologram- this gave me a lot of reassurance) and the moisturiser was top notch. Thenprices were very good. Defini... See more

Rated 5 out of 5 stars

one of my absolute favourite places to online shop, can never fault them!! the delivery is always super fast and packed so well! my only thoughts to improve would be having more brands to added 💖 10/... See more

Rated 5 out of 5 stars

I have used this website many many times and never been disappointed. The products are at such a brilliant price I always stock up! And I love the fact that it’s free shipping over £25! My parcels al... See more


Company details

  1. Beauty Supply Store
  2. Beauty Product Supplier
  3. Health and Beauty Shop

Written by the company

Your one stop shop for all of your favourite beauty essentials. For free delivery on thousands of products, visit our website! 💋


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

88K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.4

All reviews

(88,313)

21,172 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
Justmylook logo

Reply from Justmylook

Hello,

Thanks for your review.

Please can you email customerservices@justmylook.com and we will work to resolve this for you.

Justmylook x

Rated 1 out of 5 stars

Never received my order

Never received my order, and know as contacted me regarding it.

10 July 2026
Justmylook logo

Reply from Justmylook

Hello,

Thanks for your review.

Please can you email customerservices@justmylook.com and we will work to resolve this for you.

Justmylook x

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