Office staff we're rude, engineer very helpful & pleasant how ever didn have the right supplies had to arrange another visit. Which i thought was pretty poor
Location
Switch locationUnit A3 OYO Business Park, 187 Park Lane, B35 6AN Birmingham, West Midlands, GB
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See what reviewers are saying
Justice have serviced our intruder alarm for several years and it has not given any problems. It is always easy to book an appointment within a couple of weeks for routine maintenance. Both the a... See more
Company replied
Ian and Martin were polite and industrious, doing their utmost to fit an alarm system suitable to my needs. They were careful with my property, making good any slight damage caused by moving/replacing... See more
Company replied
A hi-cup at service but corrected when called out to rectify problem. All staff involved from early morning out of hours service through to engineer coming out the same morning was a very professional... See more
Company replied
Company details
Written by the company
Truly protect your home or business with Justice Fire and Security. Specialising in CCTV cameras, retail & home security systems, fire alarms and intruder alarms, access control systems. Established for more than 35 Years , Family run Business. Over 10,000 satisfied customers. NSI Gold Accredited installers and providers of alarm monitoring facilities. Police and Insurance recognised.
Contact info
Unit A3 OYO Business Park, 187 Park Lane, B35 6AN, Birmingham, West Midlands, United Kingdom
- 0121 369 9893
3.8
Great
14 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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Office staff we're rude
Office staff we're rude, engineer very helpful & pleasant how ever didn have the right supplies had to arrange another visit. Which i thought was pretty poor
9 April 2026
Unprompted review
Justice have always given excellent service.
Justice have serviced our intruder alarm for several years and it has not given any problems.
It is always easy to book an appointment within a couple of weeks for routine maintenance.
Both the admin staff, and the engineers are polite, friendly amd efficient.
2 April 2026
Unprompted review
Reply from Justice Fire & Security - Birmingham
Dear Mr Hall thank you so much for your 5 star review and your continued support it means a lot. Hoping to be of assistance to you in the future
My new system was fitted carefully and met all my needs
Ian and Martin were polite and industrious, doing their utmost to fit an alarm system suitable to my needs. They were careful with my property, making good any slight damage caused by moving/replacing sensors. They went through everything with me, making sure I was happy with the workings of the system. I was more than happy with the service provided.
6 February 2026
Unprompted review
Reply from Justice Fire & Security - Birmingham
Hi Annie thank you so much for your 5* Review it means a lot to us. We will pass your praises onto our engineers. Hoping to be of service to you in the future.
First class excellent service,
A hi-cup at service but corrected when called out to rectify problem. All staff involved from early morning out of hours service through to engineer coming out the same morning was a very professional service given by dedicated staff who were very customer orientated. Well done Justice Fire & Security,
17 November 2025
Unprompted review
Reply from Justice Fire & Security - Birmingham
Dear John, thank you so much for your 5* Review it means a lot to us , we have passed your kind words onto the relevant staff. Hoping to be of service to you in the future.
Samatar maxamed …
I am a driver and I want to go to America but I need a job as a driver.
14 March 2025
Unprompted review
reliable & Professional company
very professional and reliable. Highly recommended
28 February 2025
Unprompted review
Reply from Justice Fire & Security - Birmingham
Thank you Heather for your 5* review it really means a lot to us , hoping to be of service to you in the future.
Quick telephone response to simple…
Quick telephone response to simple fault, solved quickly with help of Justice technician
6 February 2025
Unprompted review
Reply from Justice Fire & Security - Birmingham
Thank you Michael for your 5 star response it really means a lot. Hoping to be of service to you in the future.
Very efficient service l…
Aaron the engineer was very punctual and customer friendly and carried out his work in a professional and diligent manner .
21 January 2025
Unprompted review
Reply from Justice Fire & Security - Birmingham
Dear Karl thank you so much for your 5 star review it means so much , hoping to be of service to you in the future.
The installation was well planned
The installation was well planned, and explained to us in great detail, all support was provided quickly.
17 December 2024
Unprompted review
Reply from Justice Fire & Security - Birmingham
Thank you Adam for your 5 star review its really appreciated. Hoping to be of service to you in the future.
Great service
Great service. Fantastic problem solving - job done well. Thank you
6 November 2024
Unprompted review
Reply from Justice Fire & Security - Birmingham
Thank you so much for your 5* review Melinda it really means a lot to us , we have passed your praises onto our engineer. Hoping to be of service to you in the future.
If your company acts the same as one of…
If your company acts the same as one of your drivers then justice is the wrong name for your company.
I do have the van details on my dash cam but I'm sure you will know who the driver is on the M6 driving toward Birmingham behind a police escort of a large load.
Not only cut me off but moved from inside lane to outside lane cutting off other vehicles. He had no regard for safety of others.
Once I download the footage I will be sending it to the police.
24 October 2024
Unprompted review
Reply from Justice Fire & Security - Birmingham
Thank you John for your response we have looked at our driver's own dash cam footage following your call and interviewed him, from what we can see it is not as clear cut as you have indicated because our driver was also having to deal with a car pushing him over from the left and had to take evasive action. The Police escort was well in front of this incident and had no effect on this at all.
Excellent phone contact
Excellent phone contact, and the engineer was helpful, prompt and polite
27 September 2024
Unprompted review
Reply from Justice Fire & Security - Birmingham
Thank you so much for your 5* star review Philip it really means a lot to the team. Hoping to be of service in the future
The installer did a neat job replacing…
The installer did a neat job replacing the old sensors and fitting the new control box.
9 July 2024
Reply from Justice Fire & Security - Birmingham
Thank you Phil for your 5* Review, we really appreciate it. Hoping to be of service to you in the future.
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