Just Honda Reviews 

1,007
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the exceptionally polite drivers who take the extra time to carefully demonstrate and explain how the equipment operates. People also appreciate the outstanding product quality, competitive prices, and the clear communication maintained throughout the purchasing process. Some reviewers were not happy with delivery complications, noting unexpected schedule changes or issues with the courier service. A few people also mentioned extra charges for delivery to remote areas or minor difficulties handling specific parts of the order.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and punctuality... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent build quality and... See more

Service

Users describe positive interactions with service, highlighting first-class experiences and excellent... See more

Price

People report positive experiences with price, highlighting competitive rates and reasonable delivery... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and delivery drivers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Honda HF2625 ride-on mower arrived on time, delivered by a knowledgeable guy who painstakingly demonstrated the salient features of the machine and answered all my questions. The mower itself is... See more

Company replied

Rated 5 out of 5 stars

Placed order just before Easter and within a couple of hours had contact offering pre Easter delivery if I would like. Goods delivered on time and lawnmower assembled and demoed by the driver. All in... See more

Company replied

Rated 5 out of 5 stars

Purchased a Honda Izy Lawnmower, was contacted by Bella from Just Honda to say there would be a extra charge of £15 for postage as I live in Scotland, I was a lttle surprised as I'm not in the highlan... See more

Company replied

Rated 5 out of 5 stars

Was easy ordering super fast delivery. Little problem was instantly sorted with a call to there customer service department. Will definitely be buying from them again. Big thumbs 👍 up from me

Company replied


Company details

  1. Lawn Mower Store
  2. Garden Center

Written by the company

Find Honda lawn mowers, garden tractors, brush cutters, hedge cutters, blowers and much more, all at discount prices. Just Honda (an online sales division of Calgary Just Companies Limited) is a website dedicated to supplying Honda garden machinery, generators and power equipment to the UK market. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 0345 222 5614 (Monday-Friday 8.30am - 5.00pm). With a wealth of experience and expert knowledge about all the Honda products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which Honda product is right for your specific needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,007)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt

Prompt, straight forward delivery.
Good price, good service.

25 July 2024
Just Honda logo

Reply from Just Honda

Hi Tom,

Many thanks for leaving us some feedback and a 5 star review. We take our customer service very seriously so it's good to hear that everything went well. We hope you'll consider using us again in the future.

Kind regards,
Helen
Just Honda

Rated 4 out of 5 stars

The bushcutter was not sent out on day…

The bushcutter was not sent out on day of ordering but the following day resulting in an inconvenience

24 July 2024
Just Honda logo

Reply from Just Honda

Hi Diane,

Many thanks for your feedback. I can assure you here at Just Honda we send out our orders as fast as humanly possible so we can only apologise if your order was delayed by one day on this occasion. We hope you are happy with it and that you will consider using us again in the future.

Kind regards,
Helen
Just Honda

Rated 4 out of 5 stars

Good comms

Slight delay in getting product to me, as they were waiting on Honda to restock. However, delay only a week and thereafter good comms and received full order with no hiccups. Great.

23 July 2024
Just Honda logo

Reply from Just Honda

Hi,

Many thanks for your feedback. We are sorry your item took a week to arrive but we hope that you are happy with it. It's good to know the team stayed in touch and that there were no hiccups with your order. If we can be of further help please do get in touch.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Fast delivery and the cheapest price…

Fast delivery and the cheapest price for a Honda brushcutter. My local supplier had quoted £100 more and failed to supply within 11 days, so I ordered with Justhonda instead and it was dispatched the next working day.

22 July 2024
Just Honda logo

Reply from Just Honda

Hi Ellen,

Many thanks for buying your new Honda Brush cutter from us here at Just Honda. As Honda approved dealers we are 100% committed to providing all of our customers with an excellent level of customer service so we are really appreciative of your comments. It's a shame to hear your local dealer let you down so we hope you'll consider using us again in the future as it would be a pleasure to deal with you again.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Excellent service

Excellent service, Ian who delivered my new Honda lawnmower to Suffolk was brilliant and thoroughly explained the function of the machine. excellent service would recommend!

1 August 2024
Unprompted review
Just Honda logo

Reply from Just Honda

Hi Adam,

We are delighted that Ian gave you all the information you needed and we hope your new Honda lawnmower is working hard for you. As Honda approved dealers we are committed to offering a high level of customer service so if you feel you need further help please do let us know. Our friendly Honda team are always happy to offer advice if you need it.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Fast and accurate delivery

Fast and accurate delivery, good price

17 July 2024
Just Honda logo

Reply from Just Honda

Hi John,

Many thanks for your 5 star review and feedback. It's great to hear your item was delivered quickly and that you felt the price was good too. As Honda approved dealers we ensure our prices are competitive and that our team offer a high level of customer service every time, so your comments are most welcome and we hope you'll shop with us again sometime.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Excellent service kept me informed…

Excellent service kept me informed delivery was on time, good price very happy to recommend this company

15 July 2024
Just Honda logo

Reply from Just Honda

Hi Colin,

Many thanks for your feedback. We are delighted that you felt you had such a positive experience when you shopped with us. As Honda approved dealers we are 100% committed to ensuring our customers are happy so your comments are most appreciated. It's great to hear that you found the price to be good and that we kept in touch with you regarding the delivery which was on time, as promised by our team. If we can help you with anything further in the future please do let us know.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Quick trouble-free transaction.

Quick delivery of the mower fully assembled and oiled. Good price and courteous service.

9 July 2024
Just Honda logo

Reply from Just Honda

Hi Victor,

Many thanks for leaving us some feedback, it is most appreciated. It's good to know that your new Honda mower arrived quickly, ready assembled and all good to go. We aim to keep our prices low so it's nice to know you felt the price was good. As Honda approved dealers we take pride in offering a high level of customer service so it's great to hear you felt our service was courteous.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great service!

5 July 2024
Just Honda logo

Reply from Just Honda

Hi Joshua,

Many thanks for your feedback and 5 star review. It's great to hear that we delivered your new Honda product on time and that you felt we provided you with a great service. We hope you'll consider using us again in the future.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Does what it says on the tin !!

Good communication and speedy delivery. Will purchase from this supplier again.

8 July 2024
Just Honda logo

Reply from Just Honda

Hi Edna,

Many thanks for your feedback. It sounds like everything went well for you when you ordered from us here at Just Honda. It would be a pleasure to deal with you again so please do get in touch if we can be of further help. As Honda approved dealers we will endeavor to offer you a high level of service.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Good communication and excellent…

Good communication and excellent service.

3 July 2024
Just Honda logo

Reply from Just Honda

Hi Dennis,

Many thanks for your feedback and 5 star review. It's great to know that the team here at Just Honda provided you with an excellent service. If we can help you with anything further please do let us know.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Delivered what they promised

Delivered really quickly and, unlike many deliveries, DID use What 3 Words so they found us straight away. Nicely assembled, good to go and showed it started before departing. Did exactly what they promised.

27 June 2024
Just Honda logo

Reply from Just Honda

Hi Richard,

Many thanks for your feedback and 5 star review. It's great to hear that the what2words postcode finder worked well in your area - and we agree if only everyone used it! We are pleased the hand over and demo went well but if you should feel you have any questions or need any advice with your new machine please do give us a call. As Honda approved dealers we are always more than happy to help.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

I ordered a push mower in error I…

I ordered a push mower in error I wanted a self propelled one.
I realised because the very nice man who delivered it showed me how to use it
It was his first day. He did a good job.
It was sorted efficiently and a swop was organised and I received the self propelled mower last week.i was impressed at the customer service and the fact that I could speak to someone.in an office!!

21 June 2024
Just Honda logo

Reply from Just Honda

Hi Jane,

Many thanks for your detailed feedback. I am glad your chosen lawnmower was delivered on time and that we were then able to efficiently sort out a swap for you. We've actually been trading from the same site for over 6 decades now and we are committed to ensuring that we have a team of friendly experts who are happy to answer any queries or offer advice, as we truly believe in good old fashioned customer service - so your comments are very much appreciated! We wish you all the best with your new mower and hope you'll consider using us again in the future.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Good Value, great product, personal service.

I found Just Honda really good to purchase from. The website is clear and full of the right information for a gardener looking for the right Honda equipment. Once I had placed the order the team kept me up to date with delivery information which was done by their own team. We live in a fairly remote area in Upper Teesdale and so with this in mind the delivery was within a short time period. The mower was delivered by a very friendly member of staff, primed with oil and petrol and ready go. He also demonstrated how to use the controls. This was helpful as its function is a bit more complex than other mowers.
I’m a happy customer. On top of this the machine came with some freebies including a spare blade.

6 June 2024
Just Honda logo

Reply from Just Honda

Hi Toby,

Many thanks for your feedback and 5 star review. It's great to hear you had such a positive experience when you ordered from us here at Just Honda. I am really glad we managed to deliver to you in Upper Teesdale and that our team member was friendly too. We wish you all the best with your new Honda and hope you'll consider using us again in the future.

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Honda strimmer …

Honda is the best and allways reliable machinery

21 June 2024
Just Honda logo

Reply from Just Honda

Hi Norman,

Many thanks for your feedback. It's great to hear you are happy with your new Honda machine and as Honda approved dealers we have to agree that they are indeed very reliable!

Kind regards,
Helen
Just Honda

Rated 5 out of 5 stars

Perfect service

Perfect service , very fast delivery, would recommend Thanks

20 June 2024
Just Honda logo

Reply from Just Honda

Hi Roy,

Many thanks for your feedback and 5 star review. It's great to hear that you felt we provided you with the "perfect" service as we truly strive to be as helpful as possible. It's really good news that your item arrived quickly too and that you would recommend us. We hope you'll use us again in the future.

Kind regards,
Helen
Just Honda.

Rated 1 out of 5 stars

Poor correspondence and lack of staff training

Guy who delivered damage fence, hit two things including post box, seat adjusted poorly cutting out, very little correspondence and trailer and tow bar undelivered 3 weeks on

7 June 2024
Just Honda logo

Reply from Just Honda

Hi John
Sincere apologies for the inconvenience caused here. I can advise that the Trailer & Tow Hitch are being dispatched from our warehouse today so you should receive some tracking in due course and hopefully the goods will arrive with you safe and sound tomorrow.
With regard to the damage caused at the time of the delivery would you be so kind as to send over some photos to me please along with an estimate for the cost of the damage and I will certainly look into it further and see what we can do to assist. My email is stuart@cjcltd.co.uk and I look forward to hearing from you.
Kind regards, Stuart
Just Honda

Rated 5 out of 5 stars

Tried and tested Honda

As a fishing Club we carry out a large amount of bankwork and rate Honda strimmers as the best on the market.
The service from Just Honda has been 1st Class and we would recommend them highly

4 June 2024
Just Honda logo

Reply from Just Honda

Hi George,

Many thanks for your great feedback and 5 star review. We are delighted that your new Honda strimmer is working well for you at the Fishing club and it's great to know our service has been 1st Class. As Honda approved dealers we take our customer service very seriously so your comments are most appreciated!

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Fast reliable service and was always…

Fast reliable service and was always kept updated 👌

6 June 2024
Just Honda logo

Reply from Just Honda

Hi Carl,

Many thanks for your 5 star review and feedback. It's great to know we provided you with a fast reliable service and that our team kept you updated regarding the progress of your order. We wish you all the best with your new product.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Good Service

Item as described

4 June 2024
Just Honda logo

Reply from Just Honda

Hi Roger,

Many thanks for your 5 star review and feedback. We are delighted to know that your item was just as you were expecting and that our description matched the product. If we can help you with anything else please don't hesitate to get in touch.

Kind regards,
Helen
Just Honda.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look