JustGoodGlasses Reviews 

968
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting sturdy frames and clear, perfect lenses. People frequently commend the excellent service, noting an easy ordering process, quick responses, and fast delivery. Consumers also appreciate the fantastic value for money, finding the prices very reasonable and economical. Many people specifically commend the seamless reglazing service, which efficiently fits new lenses into existing frames to a high standard. Reviewers consistently find the website easy to use, making the entire process from selection to delivery a smooth and satisfying experience.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing delight and satisfaction with their... See more

Service

Customers consistently report positive experiences with the service, highlighting its first-class quality,... See more

Quality

Reviewers consistently express high satisfaction with the quality of products, often highlighting the... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

Price

Reviewers highlight positive aspects of price, consistently praising the affordability and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Wor... See more

Company replied

Rated 5 out of 5 stars

Great varifocal sunglasses at a reasonable price. The nearest to wraparound you could get. Previous wraparound sunnies from another retailer had very bad lower lens distortion that made my bike han... See more

Company replied

Rated 5 out of 5 stars

Navigated the huge stock list - might you sort by size somehow?Other sites have a size reckoner to rule out unnecessary frames so speeds up the process.Otherwise glasses promptly made/delivered and... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Quality on trend prescription glasses and sunglasses online with 100% satisfaction guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

968 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(968)

177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I am persevering with lenses that are…

I am persevering with lenses that are very restrictive and making phone and reading news papers very awkward if not impossible otherwise you did fairly well I will be in contact in a weeks or two to have my prescription checked in that the correct units have been fitted

3 February 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Ian

I’m sorry that you are having troubles with your glasses and thank you for speaking with me on the telephone. I can confirm that the prescription in the lenses is correct to the prescription uploaded.

It could be that you just need a little time to get used to wearing Varifocals. However, this shouldn’t take more than a week or so. After trying them if you would like to exchange them back to Bifocals then please do get in touch and we can arrange this for you as part of our satisfaction guarantee.

Many Thanks
Jon Stringer
JustGoodGlasses

Rated 5 out of 5 stars

Very good service

Very good service, brilliant new lenses to my own glasses , quick delivery, best price i could find.

2 February 2026
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Reply from JustGoodGlasses

Hi Vita, Thank you for your great review. I'm pleased to hear you had great service with us.

Rated 5 out of 5 stars

Good service

Easy to use the online ordering facility. Great glasses despatched quickly

2 February 2026
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Reply from JustGoodGlasses

Hi Jean, Thank you for taking the time to leave us a kind review. I'm pleased to hear you found it easy to order on our website and your glasses are great.

Rated 5 out of 5 stars

Prescription sunglasses

Second time using just good glasses,and once again I’m very pleased with the price,quality and fast service provided.

2 February 2026
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Reply from JustGoodGlasses

Hi Paul, Thank you for your great review and continued custom with us. I'm glad to hear you are very pleased with our service.

Rated 5 out of 5 stars

Great combination of easy online…

Great combination of easy online purchasing and being able to discuss requirements over the phone. Also good value, delivery nd communication.

2 February 2026
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Reply from JustGoodGlasses

Hi Michael, Thank you for your kind review. I'm pleased to hear you found it easy to order online and had great communication.

Rated 5 out of 5 stars

I have bought 3 pairs of glasses and…

I have bought 3 pairs of glasses and have no major issues. Frames are lightweight , prescription lens are accurate and service excellent.

30 January 2026
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Reply from JustGoodGlasses

Hi Gareth, Thank you for your great review and your continued custom with us.

Rated 5 out of 5 stars

Good value allround

Good value. Good quality glasses. Simple selection process. Quick turnaround and delivery of spectacles.

29 January 2026
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Reply from JustGoodGlasses

Hi Andrew, I'm pleased to hear you had a good experience with us. Thank you for your great review.

Rated 5 out of 5 stars

ease of use

ease of use, great selection, quick delivery

26 January 2026
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Reply from JustGoodGlasses

Hi Ann, Thank you for leaving us a kind review and 5 stars.

Rated 5 out of 5 stars

Very reliable business to deal with

Answers the phone and is very accommodating with regard to my wishes.
Accurate timing for delivery

16 January 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Andrew, Thank you for your great review. I'm pleased to hear we were very accommodating to your wishes and delivery was accurate.

Rated 5 out of 5 stars

Don’t buy anywhere else!

Living in the US, but originally from UK, I originally needed a pair of “snooker” style prescription glasses. When I received them I was so
Impressed I then ordered two pairs of regular prescription glasses. The cost is about half of what I’d pay here including delivery.

I would highly recommend this Company and will promote to anyone who needs glasses.

14 January 2026
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Reply from JustGoodGlasses

Hi Steve, Thank you for your fantastic review and your continued custom. I'm pleased to hear our cost is half the price.

Rated 5 out of 5 stars

Easy

Easy, accurate, and no delays on production.

Make sure you get a good sight test so they can't fail
on the prescription side.

14 January 2026
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Reply from JustGoodGlasses

Hi Phil, I'm pleased to hear you found it easy, with no delays. Thank you for your great review.

Rated 5 out of 5 stars

Good quality.

Good quality.
Comfortable glasses
Quick service and good communication

8 January 2026
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Reply from JustGoodGlasses

Hi, Thank you for your kind review. I'm pleased to hear your glasses are comfortable and you had quick service with us.

Rated 5 out of 5 stars

Billiard Glasses

Bought a pair of these for playing snooker. Fabulous glasses, really comfortable. The whole process was excellent from start to finish and the communication was also great.

12 January 2026
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Reply from JustGoodGlasses

Hi, Thank you very much for your great review. I'm pleased to hear your new snooker glasses are fabulous.

Rated 5 out of 5 stars

Professional

Received my pantoscopic glasses today on time, excellent value, packaged very well, kept informed,
First class job, highly recommend
Well done.
Jon Stringer

15 January 2026
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Michael, Thank you for your great review and leaving us 5 stars.

Rated 5 out of 5 stars

Glasses are very comfortable and good…

Glasses are very comfortable and good quality. Great price and quick service. Very happy with purchases and will buy from them again.

5 January 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Linda, Thank you for your great review. I'm pleased to hear you will buy from us again. We will look forward to making any future glasses you may need.

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