Originally there was a problem finding us a suitable twin room, but after phoning they promised to try to sort it and would ring us back. This Booking did after the hotel had been contacted and ever... See more
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Review summary
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A comfortable coach, driven by a gentleman Mason. A reliable group of fellow travellers, never late for the coach to leave at the requested time. The places we visited were ideal. also the free tim... See more
Company replied
Just Go staff were very helpful and understanding and a lot of patience when we were booking. I tried on line and got into difficulty. Rang their number and got a very helpful member of staff who help... See more
First time booking through your company Will was very friendly and helpful He made things very clear and made the Booking Experience pleasant and simple Very much prefer booking holidays over th... See more
Company details
About Just Go Holidays
Written by the company
Just Go! Holidays is one of the UK’s leading coach holiday operators, specialising in great value tours to every corner of England, Scotland, Wales, Ireland, continental Europe and further afield.
To reflect the growing diversity of our customers, we offer a huge variety of holidays, whether our customers want to relax by the sea, explore the countryside or experience a bit of European culture.
From our Super Value short weekend breaks to longer, more leisurely tours, we aim to have a suitable tour to cater for all tastes.
We also offer a range of fully escorted tours with flights, such as our Star Value All-Inclusive and brand-new 'Jewels' collections. Go island hopping across the sparkling Aegean, soak up the sun in beautiful Croatia, delve into Portuguese culture or discover the charming isle of Crete. Or venture further afield to find sea turtles, river safaris, Buddhist temples and beautiful gardens in beautiful Sri Lanka.
We also offer increasingly popular Heritage tours, where we discover the vast cultural heritage enclosed within magnificent houses, spectacular castles, captivating museums, beautiful gardens and more.
The heritage theme continues throughout many of the UK breaks with trips on heritage steam locomotives, like the Flying Scotsman, barge trips on waterways and canals as well as visiting historic gardens.
Written by the company
- Easy journeys, handled properly
- We take care of the details so you don’t have to. From your local pickup to carefully planned routes and well-chosen hotels, everything is organised with clarity and care. Our drivers know these tours inside out, so you can relax knowing your journey is in safe hands.
Contact info
1st Floor, 111 High St, GL50 1DW, Cheltenham, United Kingdom
- 0333 234 2010
- customerservices@justgoholidays.com
- justgoholidays.com
4.4
Excellent
21K reviews
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BEWARE they can change your pickup…
BEWARE they can change your pickup point they have ours it will cost us £60 more
18 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The lady I spoke to was great nothing…
The lady I spoke to was great nothing was to much trouble I wasn’t rushed or anything
3 September 2026
Reply from Just Go Holidays
Dear Mr Andrew, We're so pleased to hear that our colleague was able to assist you without rushing and that nothing was too much trouble. Thank you for your kind words! Regards, Jani
Helpful from start of telephone…
Helpful from start of telephone conversation till completion of call.
3 September 2026
Reply from Just Go Holidays
Dear Mr Page, We're so pleased to hear that your experience, from the beginning of your call to its completion, was helpful. Thank you for sharing your positive feedback! Regards, Jani
Arron was very friendly & helpful and…
Arron was very friendly & helpful and all details & discounts sorted out exactly as I'd calculated them
3 September 2026
Reply from Just Go Holidays
Dear Mrs Blanch, We're delighted to hear that our team member was friendly and helpful, ensuring all the details and discounts were sorted out exactly as you expected. Thank you for your positive feedback! Regards, Jani
Reply from Just Go Holidays
Hi Peter, Thank you for your feedback. We’re pleased to hear you were happy with our booking service and really appreciate you taking the time to share your experience with us. Regards, Jani
I found it easy to book over the phone…
I found it easy to book over the phone . very helpful member of your team answered all my queries. Looking forward to our break in October.
20 August 2026
Reply from Just Go Holidays
Hi Vicky, We're so pleased to hear that you found it easy to book over the phone and that our team member was very helpful. We appreciate your kind words and hope you have a wonderful break in October! Regards, Jani
I've been away with this company lots…
I've been away with this company lots of times never missed a payment we were going to Italy on the 3september we got the time wrong he contacted us we asked him to wait half HR we would of made it but no he wouldn't we asked him for help didn't want to know disgusting we paid 2/698 pound we phoned the company on the 3 rd to see if they could get us to Doncaster were the coaches change not even a bit interested I will never use this company again all for the sake of half a hour we lost our money and the holiday
3 September 2026
Unprompted review
Reply from Just Go Holidays
Hi Gloria, Thank you for your feedback. We’re pleased to hear you found the booking process easy and straightforward. We really appreciate you taking the time to share your experience with us. Regards, Jani
Thank you for your help with my booking
The lady I spoke with was very friendly and helpful. She could find the best variants for me (insuarance, a coach seat and etc.) Thanks a lot. I doubt that I could do it without her help. Look forward to my Christmas holiday!
1 September 2026
Reply from Just Go Holidays
Dear Mrs Elena, We are so pleased to hear that our team member was able to provide such friendly and helpful assistance in arranging your holiday. We hope you have a wonderful Christmas! Regards, Jani
Reply from Just Go Holidays
Hi Sheila, We're so pleased to hear that you found our team friendly and helpful, and that you enjoyed the hotels. Thank you for your positive feedback! Regards, Jani
The lady spoke clearly and I understood…
The lady spoke clearly and I understood all she was asking me
2 September 2026
Reply from Just Go Holidays
Dear Mrs White, We're so pleased to hear that our team member spoke clearly and that you understood everything. Thank you for your positive feedback, we truly appreciate it. Regards, Jani
1940s Lytham Weekend and Blackpool
3 days/2 nights 1940s Lytham Weekend and Blackpool. It was a very good break. Kevin, the Belle coach driver, was superb. He kept us updated on the travel plans and the agenda and provided everyone with his number, for emergencies. This was very useful as I changed plans one day. Lytham and Blackpool were very interesting with plenty to see and do. We stayed at the Grand Hotel, 15-20 mins walk from the centre. The room was clean and spacious and had excellent views. There were only two downsides: First, it was an extremely busy weekend as there was an international dance contest in town, so loads of dance troupes from all over Europe. This resulted in extremely long queues, especially for breakfasts in the morning, with long waits before you could get your food. Not ideal if you have to be on the coach early morning. The second thing was the noise. There were also several beer louts staying on the same floor, so shouting, constant banging doors and talking loudly on their phones in the corridors most of the night. It was impossible to sleep more than a couple of hours without being disturbed. Saying that, it was still an enjoyable trip and no fault of Just Go.
26 August 2026
Reply from Just Go Holidays
Dear Ms Adele, Thank you for your detailed feedback. We’re pleased to hear you had an enjoyable break and that Kevin helped make the trip so enjoyable. It’s great to hear you liked the destinations and your room at the hotel. We’re sorry to hear about the queues and noise during your stay, but we appreciate your understanding that these were outside of our control. We hope to welcome you on another trip with us soon. Regards, Jani
The advisor was very patient & helped…
The advisor was very patient & helped me through the booking.The shortbreaks were very varied.Looking forward to our trip.
26 August 2026
Reply from Just Go Holidays
Hi Kathleen, We're delighted to hear that our advisor was patient and helpful throughout your booking process, and that you found our short breaks varied. We hope you have a wonderful trip! Regards, Jani
Coachman John made the experience great…
Coachman John made the experience great for us. Taking good care of us during our trips out and able to keep in touch at all times
31 August 2026
Reply from Just Go Holidays
Hi Maureen, We're so pleased to hear that our coach driver made your experience great, taking good care of you during your trips and keeping in touch at all times. We appreciate your kind feedback! Regards, Jani
Abba Voyage
A relaxing Travel to London,we were on coach 2 from Newcastle under Lyme on Sunday 9th August.As we were going into London the next day the Driver gave us plenty of information about the different buildings we passed ,thoroughly enjoyed it.
9 August 2026
Reply from Just Go Holidays
Hi Nichola, We're so glad you had a relaxing trip to London and enjoyed the informative commentary from our driver on coach 2. We appreciate you sharing your positive experience with us! Regards, Jani
Reply from Just Go Holidays
Dear Mrs Leonard, We are so pleased to hear that you had a great holiday and that everything was well organized. Thank you for your wonderful feedback! Regards, Jani
Reply from Just Go Holidays
Dear Mr Barker, We're so glad you found our service easy to use and our prices ideal. We appreciate your kind words about our friendly staff. Regards, Jani
The trip was great value
The trip was great value. The only thing was the hotel, could have been better.
26 August 2026
Reply from Just Go Holidays
Dear Mrs Francis, We're glad you found the trip valuable. We're sorry the hotel wasn't ideal and appreciate your feedback. Regards, Jani
Reply from Just Go Holidays
Dear Mrs Daley, We're so pleased to hear you had a lovely break, met friendly people, and found it to be excellent value for money. Thank you for your positive feedback! Regards, Jani
I was able to book on a Bank Holiday.
I was able to book on a Bank Holiday, and there was a Bank Holiday discount. The person I spoke to was very helpful.
2 September 2026
Reply from Just Go Holidays
Hi Ivy, We're so pleased to hear you were able to book on a Bank Holiday and benefit from the discount. It's wonderful to know our team member was very helpful! Regards, Jani
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