Well it was the way I was treated by your custimer sales people 2 girls one from Rompfort the other I can't remember her name . But it was an absolute Please dealing with them.. I'm am 73 .. An ex ser... See more
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I dealt with lovely girl If I’m correct it was Sandy or Sadi ? .
Give clear information and even tough I needed to clarify my cover by seeking reassurance that all my needs were met . She went to a lot of time and trouble to get me the best cover at the best price
The girl I spoke with Nichola was extremely helpful,and very supportive and patient
After the usual internet priceing waste of time, I always circle back to JustCover. They know this travel insurance business every which way. You get 3 cost effective options and no BS.
1. Pick an Option, 2. Enter details. 3. Phone them. 4. Check your Passport and Ticket dates. FYI, I picked the "Black" option. The staff are always courtious and professional as expected and are very much working on your behalf.
Renewed my multi trip travel insurance, had to make some changes to the policy. The person I dealt with, his name was Fiach , explained everything, very professional and helpful. Excellent service.
Everything was done over the phone. It was straight forward and simple to understand
Natasha the staff member who helped me was extremely thorough with her observations. She put me at ease with my choice of insurance and gave advice without being coercive.
Spoke with Natasha
Came across very professional ,a lot of empathy with all the questions asked very clear non complicated answers.
Great help and advice from Mia.
Explained everything to me in detail.
Very respectful and pleasant.
Good, efficient and reasonably priced.
I spoke with Brian who explained all the parts of the cover and was an extremely pleasant and helpful person, the travel insurance was sorted efficiently and I'm delighted with the price.
Very clear information and no pressure to buy a policy
Easy to manage and get cover, thankfully I haven’t had to use it yet but once it’s done it’s much better peace of mind so I’m glad it wasn’t an ordeal to purchase
Made contact at 11.30,had my policy at 11.45 ,great service
I have been using just cover lots. Very good prices and easy to use the website.
Just superb service from Sandy.
Phone was answered in good time.
She listened to my needs and made valuable suggestions to me on the type of cover I was getting.
A really good experience from start to finish.
I had Jordan helping me with me policy and he was very helpful and polite. He guided me through the whole process effortlessly.
I got to talk to someone quickly.
He (Joseph) was very clear and easy to understand on the phone.
Everything was explained in simple language.
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