Tom was very professional and gave me good advice to help me tempt my nervous cat to use new cat flap. Friendly and chatty, he has since been back to assemble a cabinet I couldn’t manage myself and be... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent. Really happy with my new cat flap and would highly recommend Just Cat Flaps to anyone thinking of getting one but nervous of installing it themselves. Tom was great, friendly, efficient an... See more
Brilliant! From quote, acceptance, and the actual fitting, everything went so smoothly. Ben was very helpful initially, and Tom, who fitted the cat flap was extremely thorough in his approach to h... See more
Company replied
Fantastic service from start to finish. Communication with Ben was nothing short of brilliant too. I highly recommend these guys don't look anywhere else.... No really, don't look anywhere else 😊... See more
Company replied
Company details
Written by the company
Providing a fit for the 21st century cat flap installation service, Just Cat Flaps is your one call solution to finding the right cat flap for any fitting location, within Sussex and into Kent. Offering cat flap fitting services for glazing, walls and doors – call, email or message today for free quotes and advice. After many years, and many 100’s of cat flaps fitted throughout Sussex and into Kent, Just Cat Flaps has built up extensive knowledge and capabilities with all aspects of cat flap fitting, whether that be glazing, walls or doors. Unlike many cat flap fitter services you may find online, Just Cat Flaps is not an emergency glazier offering cat flap fitting, nor are we a national company who will happily send a fitter on a 500 mile round trip to fit a cat flap. We are a small team based in Eastbourne, looking to meet the cat flap needs of our county and into neighbouring counties. We only provide market leading cat flaps from Surepetcare (Sureflap), Pet-Tek, Cat Mate and Pet Safe and know which ones work best for any glazing, wall or door cat flap situation. We’re also able to recommend which will best suit your needs and that of your pets, so please do get in contact to see how we can help.
Contact info
21, Cunningham Drive, BN23 6BH, Eastbourne, United Kingdom
- 07899500460
- info@justcatflaps.co.uk
- justcatflaps.co.uk
5.0
Excellent
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Puuurfect
Really professional and came up with the perfect solution. Great communication, service and quality catflap and window. Thanks
23 February 2025
Reply from Just Cat Flaps Ltd
Thank you for your 5 star review. We’re glad we could provide the perfect solution and deliver great communication and quality. We really appreciate your feedback.
Professional and helpful throughout
Really fast response from the outset and able to install quickly and give advice on what we needed. Engineer was very professional and friendly and did an amazing job with zero mess.
16 February 2025
Reply from Just Cat Flaps Ltd
Thanks for your feedback. We're really happy to hear we could respond quickly and that the engineer was professional, friendly, and left everything spotless. We appreciate you choosing us, thanks again.
Excellent service
Excellent service! Ben provided all information and quote quickly, Tom arrived on time friendly and professional done a great job! My 2 cats now have freedom and they love it! Even left some treats for them would thoroughly recommend!
9 February 2025
Reply from Just Cat Flaps Ltd
Thank you so much for your kind words. We’re delighted Ben and Tom could provide a great experience, and it’s wonderful to hear your cats are loving their new freedom. Glad the treats were a hit too! We really appreciate your recommendation.
Reply from Just Cat Flaps Ltd
Thank you for your 5 star review and for choosing Just Cat Flaps Ltd.
Very professional with quality…
Very professional with quality workmanship at a reasonable cost
26 January 2025
Reply from Just Cat Flaps Ltd
Thank you for your great feedback. We're so glad to hear that you’re happy with the professionalism and quality of our work. We always aim to provide the best service at a fair price. Thank you for choosing Just Cat Flaps Ltd.
Excellent service.
Good communication.
Clear pricing.
Uncomplicated.
Great job, cleaned up afterwards
8 December 2024
Reply from Just Cat Flaps Ltd
Thank you, Karen! We're delighted you appreciated our clear pricing and efficient cat flap fitting. Your satisfaction means a lot to us. Thanks for choosing Just Cat Flaps Ltd!
Fantastic organisation and job
Fantastic organisation and job. Help us on choosing the size, turned up on time, installed it within the time he said it would take, left the place spotless and was a pleasure to deal with throughout. Cannot recommend these guys highly enough.
1 December 2024
Reply from Just Cat Flaps Ltd
We’re thrilled you had such a positive experience! Helping you choose the right cat flap and ensuring a spotless installation is what we aim for. Thank you for trusting Just Cat Flaps Ltd!
Very thick wall dealt with well.
Very thick wall and still charged as quoted. They know what they are doing.
1 December 2024
Reply from Just Cat Flaps Ltd
Thank you for your feedback! We’re pleased we could handle your wall installation with precision. Your kind words mean a lot—thank you for choosing Just Cat Flaps Ltd!
Excellent service and quick turnaround
Excellent service and quick turnaround. Highly recommended
24 November 2024
Reply from Just Cat Flaps Ltd
Thank you, Frances! Quick turnaround and excellent service are our priorities. We appreciate your recommendation and for choosing Just Cat Flaps Ltd for your cat flap fitter needs!
Excellent service
Excellent experience from first enquiring about cat flap installation to the completion of fitting into our glass door .Highly recommend their service 10 out of 10 !
17 November 2024
Reply from Just Cat Flaps Ltd
Thank you so much for your glowing review, Kim! It was a pleasure fitting your cat flap into the glass door. Your recommendation means the world to us—thanks for choosing Just Cat Flaps Ltd!
Good communication, efficient and polite
Good communication, efficient and tidy service from polite and friendly fitter
5 November 2024
Reply from Just Cat Flaps Ltd
Thank you, Sarah! Efficient, polite, and tidy service is what we strive for. We're delighted you’re happy with the installation. Thanks for choosing Just Cat Flaps Ltd!
Reply from Just Cat Flaps Ltd
Thanks for your review! We're glad we could quickly install your cat flap to your satisfaction. Thank you for choosing Just Cat Flaps Ltd!
I didn't know you could get a cat flap in a bifold door, this service is great!
Good price, fast, friendly service, and he even left some treats for the cats!
10 November 2024
Reply from Just Cat Flaps Ltd
Thank you for your kind words, Nicole! We’re happy you found our service great and love that the cats enjoyed the treats! Thanks for choosing Just Cat Flaps Ltd!
Great Service at a Reasonable Price
Ben was absolutely fantastic through the whole process. He gave a very clear quote with all the pricing options and timelines to expect for installation. When he visited to measure up he was very courteous and professional, and again took me through which options were suitable. On the day of installation everything went smoothly and he even left some treats for the cats to help me tempt them through their new portal to the outdoors! I couldn't recommend Just Cat Flaps enough - reasonable pricing and a very professional service.
3 November 2024
Reply from Just Cat Flaps Ltd
Thank you, Gillian! Clear communication and a smooth installation are key for us. We're so glad you're pleased with the service. Thanks for trusting Just Cat Flaps Ltd for your cat flap fitting!
Very professional.
Arrived within the given time slot, professional & polite. Cat flap fitted perfectly & cleaned up the waste before leaving.
Great service.
27 October 2024
Reply from Just Cat Flaps Ltd
Thank you, Rebecca! Professional and tidy service is what we’re all about. We're thrilled you’re happy with the results. Thanks for choosing Just Cat Flaps Ltd!
Reply from Just Cat Flaps Ltd
Thank you, Jason! We’re glad you’re pleased with the product and pricing. Thanks for choosing Just Cat Flaps Ltd
Reply from Just Cat Flaps Ltd
Thank you, Sara! We’re glad you found our service friendly and fast. We appreciate you choosing Just Cat Flaps Ltd for your cat flap installation.
The service was excellent
The service was excellent, clear communication and booked at a convenient time. The installation was quick and very neat and the price very reasonable! All in all, I would definitely recommend justcatflaps!
27 October 2024
Reply from Just Cat Flaps Ltd
Thank you, Susi! We’re delighted you found the communication, installation, and pricing up to your expectations. Thanks for choosing Just Cat Flaps Ltd!
Great service. Happy customer.
Great service, work carried out quickly. All as promised. Great family business. Very very happy.😁
20 October 2024
Reply from Just Cat Flaps Ltd
Thank you! We’re thrilled you found the service quick and reliable. Your happiness with our work means everything. Thanks for choosing Just Cat Flaps Ltd!
Ben is brilliant!
Ben installed a cat flap into our glass door and we couldn't be happier with the service, quick turnaround and the finished product. Quote honoured and the payment process was straight-forward. Highly recommend!
20 October 2024
Reply from Just Cat Flaps Ltd
Thank you, Camilla! We’re so happy you’re pleased with the glass door cat flap fitting and quick turnaround. Your recommendation means a lot—thank you for choosing Just Cat Flaps Ltd!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.