Just Services Group Reviews 205

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently used Just Services Group and couldn't be happier with the experience! From the moment I got in touch, the team was so helpful and responsive and I managed to get an appointment on the sam... See more

Rated 5 out of 5 stars

I recently had a new combi boiler installed by Colville in my London flat from Just Services Group, and I couldn’t be happier with the whole experience. From start to finish, the service was pro... See more

Rated 5 out of 5 stars

Adam came to fit a new boiler during the summer. The work went very smoothly and the invoice matched the quote supplied beforehand. He subsequently came back last week to sort out a related issue (the... See more

Rated 5 out of 5 stars

My daughter‘s 3 year old combi boiler stopped working as result of the system pressure falling too low. Neither the Glow-worm installation nor operating instructions explained how to add water to incr... See more

Company details

  1. Gas Engineer
  2. Air Conditioning Contractor
  3. Gas Installation Service
  4. Boiler and Heating Service
  5. Plumber

Written by the company

We are JustServicesGroup.com - the boiler repair and replacement specialists, but also now Plumbers, Aircon, and Home Cover providers. We are a London-based company, offering a comprehensive range of services across Central and Greater London. We focus on boilers and everything connected to them, but also offer plumbing services. * Offer extended warranties * Installers for all major brands * We price match against reputable companies * Rapid Response Times * Highly Skilled & Vetted Engineers * Friendly & Helpful office staff * Transparent & Competitive Rates * Fully Insured * Donate food to our local foodbank for every job We understand the impact a broken or misbehaving boiler, aircon, or general plumbing issues can have on the lives of busy people: the freezing shower greeting you in the morning, coming home to radiators colder than your fridge, or that well-deserved bath never quite meeting your expectations. It could be an emergency, or it could just be something that stops you enjoying your home as much as you should. Give us a call today and we will make sure you are back up and running.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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Rated 5 out of 5 stars

Just Services Group were processional

Just Services Group were professional, reliable, and great to deal with. The engineer arrived on time, worked efficiently, and left everything tidy. Really impressed with their service—highly recommended!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a new combi boiler… 🩵

I recently had a new combi boiler installed by Colville in my London flat from Just Services Group, and I couldn’t be happier with the whole experience. From start to finish, the service was professional, efficient, and incredibly well organised.

Colville arrived on time, walked me through the plan for the day, and made sure everything was clear before starting. The boiler installation itself was completed to a really high standard — tidy pipework, seamless setup, and zero hassle. He also took the time to explain how the new boiler works, which I really appreciated.

The house was left spotless afterwards, and the new system is running perfectly with glowing hot radiators. It’s rare to come across tradespeople who combine great workmanship with genuine customer care, but Colville absolutely delivered both.

Highly recommended — five stars well deserved!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

An experience to remember

I recently used Just Services Group and couldn't be happier with the experience! From the moment I got in touch, the team was so helpful and responsive and I managed to get an appointment on the same day. They arrived on time, explained everything clearly and did an amazing job to get my boiler up and running again.
It's rare to find a company that's reliable and easy to deal with these days and I will definitely use them again and wont hesitate to recommend them to friends and family.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Plumber

Plumber came out, fixed my issue, gave me advice and was very polite, tidy and helpful.
Price was very reasonable. I'd definitely use them again

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Just had a new gas boiler fitter in a…

Just had a new gas boiler fitter in a 3rd floor flat they were very professional in ever aspect. JOHN THE OWNER WAS VERY KNOWLEDGEABLE the fitter Adam was a man you could trust fitter boiler run though what he had done and was clean and tidy. Great service would recommend company to any one this is from a man that is retied but worked in the building game for over 40 years. Well done 👏

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, super friendly engineer who fixed the problem no trouble at all. Super efficient, would definitely use again! Thanks team!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

I get boiler service every year

They replaced my old boiler a few years ago and they have been servicing all my boilers in the past too. Very affordable service, best out there.

Amazing customer service and support. Friendly engineers and very helpful. They are always kind and listen to customers. I am happy with the company and have for many years. Never let me down.
Thank you!

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Accredited by Vaillant for good reason

We were very pleased to have JustBoilers install our new Vaillant boiler. Gordon worked patiently and with great courtesy to overcome some unforeseen challenges during the course of repeat visits. The installation was finished neatly, with all arisings cleared up and removed. On the administrative side too, Rianne provided efficient and helpful support throughout.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

I recently had a boiler installed

I recently had a boiler installed, my whole experience was very positive. The customer service team is excellent, they were very helpful from my first telephone call. The boiler was installed by a highly skilled engineer who maintained clear communication throughout and was very efficient. I'm very happy with the final result. Strongly recommend it!

11 March 2024
Unprompted review
Rated 5 out of 5 stars

10 out of 10

Great communication throughout the whole process. Adam was excellent, he explained everything. Excellent company and would definitely recommend to friends and family. 10 out of 10.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Always first class

Have used JustBoilers for years, when the CH system needed servicing. Then today I had the radiator valves changed. The job was fairly priced, arranged promptly to fit my schedule, and performed efficiently and carefully, leaving no mess. The CH engineer was friendly and polite, and explained what he was doing when asked.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company to work with - I highly recommend them

Fantastic company to work with (and I have done so on a number of occasions for different issues over the past 6 years). Great communicators - they are very responsive and very clear about the scope, the pricing and the expectations. Fantastic team, very professional and very reliable, always arrive with a smile and a friendly attitude and always see things through to successful resolution. And the prices are very reasonable. Colville is not only my favourite plumber, but also all of my neighbours' favourite plumber. He is absolutely fantastic.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Very smooth from start to finish

I needed a boiler and hob checked and serviced. The company were able to book the job in quickly, the engineer arrived at the correct time and it was all done, including the required paperwork, quickly and efficiently.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Just Services Group was recommended to…

Just Services Group was recommended to me by a friend, and he was right, they are an excellent company to deal with. Paul, who carried out the survey on my boiler, arrived as booked and I had the quote within 10 minutes of him leaving the property. The quote was a very fair price - and the subsequent install (also by Paul) was carried out a week or so later. The job was completed seamlessly, and the old boiler was removed, leaving my place clean and tidy. I was also given a bit of training on the new boiler and Hive system. The team in the office were a delight to deal with, and the after care has been excellent. I would thoroughly recommend this company.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Have used Just Boilers several times…

Have used Just Boilers several times now. Was having problems with a fairly recently installed boiler. After calling back installing firm several times, problems persisted. Fed up one morning, I looked online and saw Just Boilers. Explained probs to lady on phone. An engineer arrived few hours later. As I opened the door he said ‘I know what’s wrong with your boiler! He looked at it, asked if I’d like him to ring Bosch for me. It was a manufacturing fault - Bosch arrived same day! That was about 4/5 years ago. Absolutely no trouble since. I think that was going above and beyond ….. I think they’re an excellent firm and would unreservedly recommend.

17 November 2023
Unprompted review

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