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JustBob Reviews 

6,354
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

​Very poor. I have never seen such dry buds; they have obviously lost all their organoleptic properties. I filed a complaint, and they claim they checked the batch and that it meets their quality st... See more

Company replied

Rated 4 out of 5 stars

Nice company, good products, fast delivery. A little bag for storage or carrying light weight objects was included as a gift which was a sweet surprise . I tried 4 different cbd's , bubblegum,... See more

Rated 4 out of 5 stars

I can't really review JustBob as I have yet to receive my order 1 month later but Shipping to Ireland isn't realistic. They use GLS who lost the first order and although JustBob resent me the ord... See more

Company replied

Rated 5 out of 5 stars

I've ordered the small buds mix a few times and tried more than 50% of the types of hash available and I must say that compared to many places out there Just Bob definitely has the upper edge on pri... See more

Company details

  1. Cannabis store

About JustBob

Written by the company

justbob-logo

EUROPE’S TOP CBD

We offer a wide variety of premium quality CBD Cannabis, CBD Hash, CBD Oils, and CBD Extracts.

Get yours on Justbob.shop!


jb-icone

100% Lab Tested

0% Stress

Justbob meticulously selects the finest CBD flower productions from across Europe, ensuring traceability and certification throughout the entire production chain.

 

Amazing Discounts!

 

Explore ongoing promotions handpicked by Justbob!

Hurry, grab your deals now!



SHOP NOW

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We deliver across Europe

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visit us on:

Justbob.fr Justbob.it

Justbob.de Justbob.es

Justbob.at Justbob.shop

Certified Quality 

Lab Tested According to UE Regulations

Rest assured with our EU-compliant lab-tested CBD, adhering to strict regulations for your peace of mind.

 

cbd-flower

All products marketed by Justbob have a THC content of less than or equal to 0.2% and are considered

drug-free, complying with Regulation (EU) No. 639/2014 and European legislation No. 1307/2013. Justbob collaborates with independent specialist laboratories for the analysis of all CBD buds sold. Learn more about us!

cbd-labr

Organic Excellence

We exclusively offer organic CBD grown in specially designed environments on Italian soil. Our producers prioritize top genetics, continually improving to meet customer needs and maximize the plant's potential.

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Top-Tier Customer Service

Need Assistance?

Connect with our expert customer service team, available weekdays from 10 am to 5 pm. Your queries are  our priority!

 

Join Our Community!

Explore why thousands rely on Justbob for their CBD essentials! Engage in our exclusive Justbob Instagram Events, discover ongoing promotions, and delve deeper into the world of CBD. Join our vibrant community today!

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Express delivery & Privacy Guaranteed!

Trust Justbob to meet your CBD needs. We provide you with high-quality, safe, and organic products, ensuring you get the best experience possible.

Trust Justbob to meet your CBD needs. We provide you with high-quality, safe, and organic products, ensuring you get the best experience possible.
We are always available to assist you with any questions or concerns. Our customer service team is dedicated to providing reliable support to ensure your satisfaction.

Contact info

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JUSTBOB CBD DEALS

The best CBD products at discount prices

3.1

Average

TrustScore 3 out of 5

6K reviews

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3.1

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(6,354)

750 reviews in the last 12 months

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Rated 5 out of 5 stars

Initially I was a bit skeptical about…

Initially I was a bit skeptical about the white colour, so I only ordered a small amount (3g) of Critical Super Boost... In the end I was pleasantly surprised when I opened the paclage. The aroma was very good and the buds were all perfect in appearance, maybe some of them a little dry... although the color is not very invitig, I was told it's CBD crystals... I don't knoe, but overall I am very satisfied with this one! I placed another order, hoping to be lucky this time as well!!

7 June 2024
Unprompted review
Rated 4 out of 5 stars

Unreliable shipping to Ireland

I can't really review JustBob as I have yet to receive my order 1 month later but Shipping to Ireland isn't realistic. They use GLS who lost the first order and although JustBob resent me the order, 2 weeks later still nothing. It's probably lost or confiscated at this stage.

*UPDATE*
Package never arrived, but justbob have sent me a full refund.

Hopefully whenever they change their couriers to Ireland I will be able to try their product.

13 May 2024
Unprompted review
JustBob logo

Reply from JustBob

Good morning,

We are very sorry for the inconvenience you have experienced with the delivery of your order. We understand your frustration and sincerely apologize for the issues encountered.

Thank you for your update. We apologize once again for the inconvenience caused by the delivery issues. We are actively working on changing our couriers for deliveries to Ireland to ensure a smoother experience in the future.

We hope to have the opportunity to serve you again soon. If you have any further questions or need assistance, please don't hesitate to contact us.

Best regards,
The Justbob Team

- Phone: +44 2030514261
- Facebook: Justbob
- Mail: info@justbob.shop

Thank you for your understanding.

Martha
Customer Care Justbob

Rated 5 out of 5 stars

5 stars for Justbob products

I have already ordered twice from them and I have to say that I 've enjoyed the products. I only have two points of "complaints": the delivery doesnt take 24 hyours and they dont hve an exchange policy if you make a mistake in your order. But as the products are good, the quality is good and the prices are great, I will leave five stars this time.

30 May 2024
Unprompted review
Rated 1 out of 5 stars

Money for nothing...

I wanted to try CBD because of my frequent severe headaches. On the website everything was nice and fresh and green, unfortunately all that arrived in my containers was completely dried grass instead of fresh green weed. It smells strongly of weed, but it doesn't taste of anything, just completely dry and tasteless... the delivery took 4 days.

I ordered several varieties, and all of them are completely dry and brownish, instead of green and juicy. It doesn't taste good when vaporized, or in a blunt or joint.

Too bad, unfortunately the whole thing is useless, you might as well smoke sawdust

25 May 2024
Unprompted review
JustBob logo

Reply from JustBob

Good Morning,

Thank you for your feedback. To assist you, we need your name, order number, or email to verify your purchase.

Please note that our products are not intended for smoking, consumption, or vaporizing. They are sold as air fresheners and collectibles, as clearly stated on each label.

You could have contacted us earlier, and our customer service would have sought a satisfactory solution. Our products are 100% natural, so variations between batches can occur. However, they are tested by external laboratories to ensure safety and quality before reaching the market.

We invite you to contact us for further assistance:

- Phone: +44 2030514261
- Facebook: Justbob
- Mail: info@justbob.shop

We look forward to hearing from you soon to find a suitable solution.

Thank you,
Sam
Justbob

Rated 4 out of 5 stars

Trash quality, tasteless buds - SEE UPDATE

Beware that this is a very low quality product. I've ordered 3 different types of buds (OG Super Boost, Zkittles and Small California Haze) and the Pakistano Hash, all amounting to 70g of absolutely tasteless trash. The buds and the hash seem to be so old and dried that they've lost all their qualities and don't have any taste - really. Ordering from JustBob was a big waste of time and money and a huge disappointment. Don't do it.

EDIT: After getting in contact with Just Bob's support - which was kind and attentive - they've provided a fair solution for this issue. All good now 👍🏻

3 May 2024
Unprompted review
JustBob logo

Reply from JustBob

Hi Reinaldo,

We are truly sorry to hear about your dissatisfaction with our products. We are committed to providing high-quality products, and to ensure this, all our items are natural and regularly undergo stringent testing by external laboratories to ensure they are safe and meet quality standards. Please note that the consumption and combustion of our products are prohibited, as clearly stated on our labels.

We are concerned to learn that the products you received did not meet your expectations regarding taste and freshness. However, we have not received any prior communication from you regarding this issue, which has not given us the opportunity to address or resolve any potential problems.

We are always willing to assist our customers as their satisfaction is our top priority.
We encourage you to contact us directly so we can discuss this matter further and work towards a satisfactory resolution:


- Phone: +44 2030514261
- Facebook: Justbob
- Mail: info@justbob.shop

Thank you for your understanding.
Nik

Justbob

Rated 5 out of 5 stars

My package was stoped twice by customs…

My package was stoped twice by customs never happened before cbd is legal in ireland but justbob were very helpful trying to resolve my issue its wasnt justbob fault but dam customs seizing items that are legal i hope justbob sorts the problem as ireland is the biggest buyer i got my refund happy with justbob angry at customs

29 April 2024
Unprompted review
Rated 1 out of 5 stars

Beware... Waste of money !!!

3rd Update 11/05/2024

Still havent receive the voucher they said...

I guess they just wanted to change the stars and write something good...
Well this is not happening because of obvious reason. They didn't keep their promise for the voucher to get a chance and send me a real good product.
60 euro got wasted to the trash...
Just be careful buyers ! Its no good...Worst bud ever!

2nd Update 02/05/2024

I received 2 calls from the customers service.

The lady was helpful and polite.

She had to say what I was expecting but she also listened and seemed to understand the problem.

We reached to a solution of 30 euros in a voucher so I can try something that is usable.

I have a 28 years of knowledge on buds.

So I will give it a go and use the voucher and get one other strain that the polite lady proposed…

I will update as soon I receive the product.

1st Update 02/05/2024

Requested images was sent to the email that they asked.

Waiting for update…

Beware... Waste of money !

I received a very bad quality bud that has nothing to do with the description on the site.

Its either old or bad... 100grams for trash!

I wish I had read the other reviews before.

This strain is not bubblegum... not at all.

It doesn't smell naturally and it looks burned...

I'm really disappointed !

1 May 2024
Unprompted review
JustBob logo

Reply from JustBob

Good morning,

We are truly sorry to hear about your disappointing experience and the issues you've encountered with the quality of the bud.

Please be assured that all our products undergo rigorous quality checks and are 100% natural, as part of our commitment to provide only the best. We understand that natural products can sometimes vary, but they still meet the quality standards described on our site.

Regarding the issue you reported, we reached out to you requesting photographs of the product to better understand and assess the situation. These images are crucial for us to verify the specific batch analysis and determine the next steps to possibly rectify the situation. However, we have not received a response from you with the requested photographs.

We are still here to help and resolve this matter to your satisfaction. If you could please provide the requested images, we can move forward in addressing your concerns more effectively.

We invite you to contact us here:

- Phone: +44 2030514261
- Facebook: Justbob
- Mail: info@justbob.shop

Thank you.
Leo
JustBob

Rated 1 out of 5 stars

Unsatisfactory Experience with jusBob - A Warning to Potential Customers

Unsatisfactory Experience with jusBob - A Warning to Potential Customers: Regrettably, I feel compelled to share my extremely disappointing experience with jusBob, a company I had hoped would be reliable. I recently made a significant purchase of €1500 during a promotional period, but what I received was nothing short of appalling. The quality of the products was deplorable—far from what was advertised.

The supposed cannabis resembled hay and emitted a strong chemical odor, suggesting very poor and possibly unsafe handling.

Attempts to resolve the issue with customer service were futile as they were unresponsive and inflexible, refusing to accept any returns or engage in reasonable dialogue. It pains me deeply to write such a negative review, but I feel it's necessary to advise others to consider local alternatives, which are undoubtedly superior in both product quality and customer care.

For those who may doubt the veracity of this review, feel free to contact me at +31625580859. We have retained all correspondence related to this ordeal. The overall rating of 3, significantly lower compared to similar companies, should serve as a clear indicator of the frustrations many customers have experienced.

Avoid this company to save yourself the disappointment and financial loss that I encountered.

1 November 2023
Unprompted review
JustBob logo

Reply from JustBob

Good afternoon Martinus,

We're truly sorry for any inconvenience you've experienced. After carefully reviewing the information you provided, it appears that we couldn't find any recent orders matching the details you mentioned. The latest order linked to the data you provided dates back to September, which does raise some confusion regarding the timing of your review today.

We want to assure you that providing excellent customer service is our top priority. We've made multiple attempts to reach out to you via phone and email to address your concerns, but unfortunately, we haven't received any response from you.

At JustBob, we take immense pride in the quality of our products. Each product is 100% natural and undergoes thorough laboratory testing to ensure the highest standards of excellence.

We genuinely care about your experience and want to make things right. Please feel free to reach out to us using the following contact information:

Phone: +44 2030514261
Facebook: Justbob
Email: info@justbob.shop
Our dedicated team is here to assist you from Monday through Friday, 9 am to 6 pm CET.

Once again, we apologize for any inconvenience, and we sincerely appreciate your understanding and cooperation.

Best regards,

Leo - JustBob

Rated 2 out of 5 stars

Took around 3 weeks and I still didnt get my order.

My first order took around 1 weeks to come to Ireland when it got here it stopped tracking. So they sent a second package the same thing happened again. I would have liked to try the product I bought as I waited nearly 3 weeks for it. Hopefully they can fix the shipping situation for Ireland with gls or get a new shipper like UPS. Hopefully when I order again in a few weeks I will recieve my order. They also offered a refund for my order so hopefully I will receive that.

Edit:
I have recieved my refund thankfully. Hopefully my next order will be delivered.

18 March 2024
Unprompted review
JustBob logo

Reply from JustBob

Dear Customer,

We apologize for the inconvenience you've experienced with the shipping of your order to Ireland. While we ship throughout Europe without issues, we have encountered logistical challenges specifically with deliveries to Ireland recently.

We've made several attempts to address these issues and have even processed a full refund for your order last Friday. Therefore, we believe this review is unjust, as we've made efforts to resolve the situation.

We understand your frustration with the delay and the inconvenience caused.

Please, contact us here:

- Phone: +44 2030514261
- Facebook: Justbob
- Mail: info@justbob.shop

Thank you for your understanding and patience.

Best regards,

Leo - JustBob

Rated 1 out of 5 stars

Awful experience-1 month waiting and nothing received

Awful experience, customer service useless.
The product is coming from outside Ireland ( this is not mentioned anywhere in the website) so, not only take ages to be deliver, it also has the risk to get stuck at custom, which is what happened to my first order. They responded that usually this is not happening and they proceeded with a second order. No need to say that the second order got stuck again… I really hope to get my refund at this point.
Never again

12 April 2024
Unprompted review
JustBob logo

Reply from JustBob

Dear Daniela,

We sincerely apologize for the inconvenience you've experienced. We want to clarify that it's not our fault if there were logistical issues, especially regarding shipments to Ireland. However, we understand your frustration and are committed to resolving the situation in the best way possible.

We'd like to inform you that we have already processed and completed a full refund for your order as soon as we were made aware of the issue. We also attempted to resend you a new package in the hopes of resolving the situation. Therefore, we believe this review is unfair, considering the efforts we made to meet your needs. We sincerely apologize that your experience was not positive and hope that you will consider giving us another chance in the future.

If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to contact us:

- Phone: +44 2030514261
- Facebook: Justbob
- Mail: info@justbob.shop

Sincerely,
Katia - JustBob

Rated 1 out of 5 stars

Rotten Buds

I bought five different types of CBD grass. Not a single one smells good or looks good.
Including moldy ones. I can't even smell it without gagging. When it burns it creates a puddle. I have 12 years of experience and never anything so bad. Simply a waste of money.

9 April 2024
Unprompted review
JustBob logo

Reply from JustBob

Hello,

We sincerely apologize for your negative experience with our products. Customer satisfaction is of utmost importance to us, and we regret that we did not meet your expectations.

We constantly remind our customers that all our products contain only Cannabis Sativa L. of the Carmagnola variety with a THC content of less than 0.2% (limit established by European laws). This Industrial Hemp is sold solely for technical/scientific and/or ornamental purposes, as clearly indicated on the label, which also states that combustion and smoking are prohibited.

If you could provide us with more details about your purchase, such as the order number and associated email, we can conduct a thorough investigation and address the issue more effectively, working together to find a solution.

Please contact us directly at:

- Phone: +44 2030514261
- Facebook: Justbob
- Mail: info@justbob.shop

Thank you,
Juliet
Customer Care Justbob

Rated 1 out of 5 stars

Order never came, twice

I ordered on the first of february and didnt come for 25 days i contacted them they said they would reship and it is now 2 months lates same order has never arrived

5 March 2024
Unprompted review
JustBob logo

Reply from JustBob

Good morning,

We are very sorry about what happened.

However, we have now fully refunded you, so this review is undeserved.

Unfortunately, what happened to you was not due to our company but to transport problems.

However, we invite you to contact us here:

- Phone: +44 2030514261
- Messenger: Justbob
- Mail: info@justbob.shop

Kind regards,
Juliet - Justbob Customer Service

Rated 3 out of 5 stars

Price & delivery second to none but…

Price & delivery second to none but more importantly the buds are very poor quality------they are very dry & crumbly with very little odour therefore not much effect.
I bought the same product very recently from another source which really did the trick.
I would have liked to use this site but my first & only purchase has proved to be no good so I am reluctant to buy again.

I have just been contacted by customer sevices to discuss my conecerns. They were very helpful & friendly & are doing all they can to achieve my satisfaction. A faultless operation although I cannot alter my actual product disappointment.
As a result of their efforts I will probably try ordering one more time.

15 February 2024
Unprompted review
JustBob logo

Reply from JustBob

Hi James,

We are very sorry that you did not like what you ordered.

As always, we guarantee that our products are 100% natural and, above all, they are always tested by a specialised laboratory to check their quality, otherwise they could not be released on the market.

Their purity can cause some batches to be better than others in terms of consistency and it can certainly happen that an order turned out to be unpalatable.

However, we are always available for our customers to solve any problems that occur, if indeed there are any.
For this, we invite you to contact us here:

- Phone: +44 2030514261
- Facebook: Justbob
- Mail: info@justbob.shop

Greetings,
Julia
Customer Care - Justbob

Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

DO NOT WASTE YOUR MONEY
I have bought off these snake oil salesmen for the last few years with product getting worse and worse buds are horse crap covered in CBD dust, I contacted to try sort out and was told to F off more or less that's how they treat a customer thats why they won't have any customers and the product is really turning into poison, would definitely advise to go elsewhere.
Critical super boost was the name of the dirt they robbed me with.

20 December 2023
Unprompted review
JustBob logo

Reply from JustBob

Dear Johnny,

We are truly sorry to hear about your negative experience with our product, Critical Super Boost. We take customer feedback seriously and want to address your concerns promptly.

Firstly, we apologize for any frustration or inconvenience you may have encountered. Customer satisfaction is our top priority, and we regret that your experience did not meet your expectations.

We would like to investigate your case further and understand the specific issues you encountered with the product. Your feedback is crucial for us to identify areas for improvement and ensure a better experience for all our customers.

As for the customer service response you mentioned, we deeply regret if our communication came across as dismissive. This does not align with our values, and we would like to extend our sincere apologies for any frustration caused.

To resolve this matter, we are committed to working with you directly to find a satisfactory solution. Please reach out to our customer support team at

- info@justbob.shop
- Facebook: Justbob SHOP

And we will do our best to address your concerns promptly.

Thank you for bringing this to our attention. We value your feedback and appreciate the opportunity to make things right.

Sincerely,
Serena,
Justbob - Customer Care

Rated 5 out of 5 stars

well

well, i smoked always thc, i try buy some moonroccks and pakistan hash, and i bought 50 g each and i have to say, the product is very good, just what they show in the photos, and im very happy after to buy for first time cbd, very very good stuff, really good flavour. 100% recomendable

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Still Best Prices Out There

Made a few purchases from this company now and cannot honestly say anything but good things, I live in Ireland and the cbd bud sellers are selling the exact same quality at extortionate prices compared to justbob so I will be a customer for life...

12 September 2023
Unprompted review
Rated 1 out of 5 stars

Burbuka its just pollen no taste

Burbuka its just pollen press without any terpens no aroma at all.. it tastes like 💩🚽 now i know why the price is so low its the worst cbd i ever tasted.. its so good reviews that i had to try it.. so all you people in here making reviews dosen't know what you are talking about or never tasted any form of real weed i just wasted alot of money in nothing this is going to the trashcan the only thing i taste is the tobacco in my joint.. last time i tried something in here was lemon shatter and it didnt have the smell or taste of lemon and customer service said to me the product was fine wich it was not at all.. dont waste any money in here you will be disappointed thats for sure

12 July 2023
Unprompted review
JustBob logo

Reply from JustBob

Good afternoon Henrik Andersen, thank you for your comment, we are very sorry for your negative experience with JUSTBOB, we only offer natural products, the appearance, smell, wetness or dryness and consistency vary from batch to batch. Our products are 100% natural and this sometimes carries the risk of possible variations as no preservatives are used. Unfortunately, although these products should resemble THC-rich flowers, they cannot be identical for legal reasons. THC is largely responsible for the taste, so we always ask you to stay away from THC-rich strains. The world of legal cannabis is very difficult, being natural products, there are variations in color, appearance and taste and we have to find products of the best possible quality that at the same time are below the THC limits (0.2%) required by the European legislator. In the last order, you have not tried to contact us personally to find together a suitable solution. We invite you to contact our customer service to find a suitable alternative :
- Tel: +44 2030514261
- Messenger: Justbob
- Email: info@justbob.shop
Greetings
Billie from Justbob

Rated 1 out of 5 stars

Quality has dropped

Was good quality for about the last year or so. But my last two orders were rotten. Some buds had mold and mildew growing. All were dark brown like they had chemical burn, when they used be nice green flowers. The smell was that of a damp basement. I thought it was fluke the first time it happened, but after my last order the same thing happened. Product is unusable.

7 April 2023
Unprompted review
JustBob logo

Reply from JustBob

Good morning customer, thank you for your comment. At JustBob we strive to always find the highest quality products possible. Being 100% natural products, they may vary in appearance, aroma and/or consistency. Since we do not use preservatives, the appearance, smell, moisture or dryness and consistency may vary from batch to batch as they are constantly changing. Unfortunately, not all products may meet some expectations, so we offer different varieties. At the moment we have no incidence on the orders you mention. We invite you to contact customer service personally to find a suitable variety or solutions.
- Phone: +44 2030514261
- Messenger: Justbob
- Email: info@justbob.shop
Greetings
Xavier from Justbob

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