Great service! Got a call back really quickly and a detailed answer to my query which helped to answer my question and put my mind at rest, as well as advice on best practice to ensure I'm even better... See more
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First time using Justanswers.co.uk. Had problems with my Peugeot. The expert patiently responded to all my questions and clearly explained everything to me. Would definitely recommend, 100%
Enquiry about air conditioning regas for car.. Gave me an honest and fast opinion which was described well. Will need a second opinion at a local garage as car needs to be seen to be 100% sure. 👍
Just answer is a very useful platform but be careful. I unwittingly signed up for a monthly subscription unbeknowning to me, I thought I was paying a one off payment. But, after getting in touch with... See more
Company details
About JustAnswer.co.uk
Information provided by various external sources
Our mission is simple: We help people.
JustAnswer makes fast, affordable expert help available to people everywhere. We help them solve problems and answer questions by connecting them online with doctors, lawyers, vets, mechanics, tech support and more.
JustAnswer makes fast, affordable expert help available to people everywhere. We help them solve problems and answer questions by connecting them online with doctors, lawyers, vets, mechanics, tech support and more.
Written by the company
Contact info
United Kingdom
- info@justanswer.co.uk
- justanswer.co.uk
4.6
Excellent
50K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Excellent knowledge and communication
Excellent knowledge and communication . Answered all my questions satisfactory
20 May 2026
Bengle in distress, Fantastic service good feedback
Fantastic service good feedback, straight to the point and good helpful advice would use the service again
20 May 2026
All good service
20 May 2026
My printer was acting up!
My printer was refusing to print more than one page at a time. The adviser soon told me exactly what to do to fix it.
20 May 2026
Casey Atwood - Thank you
Casey Atwood gave me some very good clear advice and I can go back to my mechanic with more knowledge of the problem.
20 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No use for tax advice
I submitted a question related to tax advise for a £10 trial fee. It took longer than 15 minutes for a tax “expert” to join the chat but her advice was useless and she didn’t have much in-depth knowledge about the particular tax area. I’m glad I did not opt for a call at £44, would have been a waste of money. Cannot comment if this platform is any good for other types of services, but based on my experience, I would not recommend it for finance/tax enquiries.
19 May 2026
Unprompted review
Reply from JustAnswer.co.uk
Hello Anett,
We're sorry to hear about your experience in using the site.
I would love to help you out. If you send me your email address with additional information we're happy to take a look at your account, and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
help@justanswer.co.uk
4408081680054
http://www.justanswer.co.uk/help/
The guy was great and patient and he…
The guy was great and patient and he gave me many suitable options to either upgrade my pc or change and has managed to fix any bugs with my pc hes been a life saver
19 May 2026
Honest fair and clear advice
Honest fair and clear advice, with additional clarification where required. Excellent
19 May 2026
Reply from JustAnswer.co.uk
Hello John,
We sincerely apologize that it took longer than expected for you to receive a response.
For future concerns, please feel free to reach out to us directly so we can assign you to a readily available Expert who can assist you more quickly and efficiently.
We appreciate your patience and understanding, and we remain committed to providing you with better support moving forward.
Best regards,
Angela, JA Customer Care
help@justanswer.co.uk
4408081680054
http://www.justanswer.co.uk/help/
It's more tomorrow I will be able to…
It's more tomorrow I will be able to let my appreciation known since I made known that at the time what was required for the service, I could not pay.
19 May 2026
They were digging up the road and guess…
They were digging up the road and guess they went through a cable which I told sky as it camee back up and then went off again
And open Reach where on site Clowns
19 May 2026
The problem l had was frustrating and…
The problem l had was frustrating and made me very anxious. Kevin waa extremely helpful and dealt with it very quickly and efficiently ... a job well done thank you Angie
19 May 2026
most attentive to detail,quick…
most attentive to detail,quick solutions just hope that it works
19 May 2026
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