Jump-ichiban Reviews 155

I was a bit hesitant to initially order from Jump Ichiban but they managed to positively surprise me with excellent customer care with their good quality and authentic products.

Of course the product was very well packaged and delivered. Due to some delays with international shipment (not because of Jump Ichiban), my order was delayed but the customer support team provided me with prompt updates and did their best to deliver the products as soon as possible. I was blown away by the attention and care. Highly recommended!!

Genuinely good customer service, they responded and provided assistance where it was possible, and provided explanations for when it was not. The products arrived sealed and protected by bubble wrap.

Made a large order of figures from the UK, items were shipped via FedEx which took just over two weeks to arrive.

Updates were prompt and the items were exact as described, each item was packed carefully which made the unboxing experience even better!

The only snag is the delivery cost, but this is expected as it covers delivery & customs. I selected the option for package insurance just in case.

Thank you JumpIchiban, I will definitely order more in the future.

P.S thank you for the little extra goodies in the delivery, much appreciated!

SUUUUPEEERRR THANKS JUMP-ICHIBAN!! NICE SERVICE AND ATENTION. I RECOMEND JUMP-ICHIBAN 😄✊🏻 HE OBTENIDO CARTAS DE JJK Y UN CD SUPER 🆒 🔝🌟

I always wanted to start a collection of figures from my favourite series Bleach. And I came across Jump-ichiban and found out that they have the collection I needed the most. At first I was not sure about it but I gave them a chance anyways. After 5 days I received the order which was super fast shipping compared to where I am from. The Figure I wanted was legit. They care about their products because my package came packed very securely with bubble wrappers and well sealed as well. With my order they send me a small gift which is related to the series as well and I thought it was nice gesture from them. Before I end this review I would like to mention about their amazing support team. I had an issue where my figure did not fit the support piece which would keep it standing. I wrote about this issue to Jump-ichiban and the responses was so quick from their side. I found out it was a common issue with figure and I mentioned it to them, but they still reached out to me saying they would like to solve this issue. And they offered me a code where I can use it for my future purchases. Everything about Jump-ichiban is excellent when it comes to product quality, pricing, well packed boxes, fast shipping and a amazing support team. I would recommend for anyone doubting on Jump-ichiban to buy from them and you will not regret it. I will be purchasing from them in the future as well.

If you're a serious collector looking for authentic Japan-exclusive gear, Jump Ichiban is as legit as it gets. I recently picked up the Final Fantasy VII Remake x Avirex collaboration (Aerith shirt and Avalanche cap), and the experience was top-tier. When there was a snag in the shipping information, Jump Ichiban’s support team was incredibly responsive. They provided the exact manufacturer details FedEx needed within 24 hours, and the package was released immediately after. Everything arrived expertly packed and in mint condition. Highly recommended for high-end streetwear and FFVII fans!

Amazing selection of products, from Japan exclusives to items not yet available in western countries they have just about anything and everything one could want from their favorite series. Upon having an issue with something I ordered the support team quickly and swiftly reached out to assist me and offer what they were capable of doing given the circumstances. I failed to read the fine print and wasn’t able to receive a refund but they didn’t hesitate to offer support and offered me a decent discount for my next purchase and even threw in some free goodies for me. Their care and attention to the matter exceeded any efforts I’ve received from any other company when buying foreign products. I’ve already placed my second order with Jump Ichiban and can’t wait for my products to arrive. If I could offer 6 stars instead of 5 I would!

Everything arrived exactly as described. Factory sealed, perfectly protected, and shipped super fast. Highly recommended, and I’m already looking forward to my next purchase!

Thanks to the store I was able to have the CD of my hero academy! I hadn't been able to get it so I'm very happy with my purchase and I recommend it 100%

It was a very fast shipment and also very well wrapped and cared for, everything in perfect condition.

I will buy again without a doubt.

Perfect as usual , thanks a lot

I ordered from Jump-ichiban in December, and the delivery was amazingly fast. It arrived within a day or two of shipping.

This was my first time purchasing plushies, and I was a little worried because plush faces can sometimes vary even with the same design. But every single one turned out super cute!

I’m really happy with the purchase and would definitely recommend this shop.

Came fast, package was in great condition, had no problems with the delivery

They update you about your package before and after being shipped. They also package the the box real well so nothing inside brakes during transport. I recommend this site over all else UwU

I’m really happy with my order. The package arrived in under 10 days and was packed really well, so everything was perfectly safe. They even included a small gift, which was a really nice surprise. The Deku figure looks amazing and I can’t wait to pose it. Overall, 10/10 experience. I’ll definitely be ordering from here again.

Very good store, the product arrived quite soon, even sooner than what I had anticipated, I'll probably order again in the future

I chose this site because of their good prices and the possibility to pay customs up front and I wasn't disappointed. The figure I bought was packed securely and the shipping was as fast as promised. So, if you need anything anime-related from Japan, this is your site!

I love Jump-ichiban! I’ve ordered multiple times and plan to continue!

This company goes above and beyond to get you high end collectibles from Japan at a reasonable price with fast shipping and packing your items well highly recommend and we will continue to keep using their amazing service 5 stars

Easy-to-use website for purchasing.
Order arrived on time, packaging was neat and well secured.
Nothing revealed the contents of the package. Very satisfied.

Beautiful figurine!! Thank you