Jumbo Reviews 

1,651
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

My experience at Jumbo Westerstraat 98 was shockingly bad. I walked out the wrong door by mistake, and instead of simply pointing me to the exit, the employee called me “stupid,” told me I wasn’t... See more

Rated 1 out of 5 stars

To Jumbo Delft (Bastiaansplein 135, 2611 DC Delft): If you stop letting customers in at 21:56, then your closing time is 21:55, not 22:00. Maybe fix the advertised hours so customers don’t have... See more

Rated 3 out of 5 stars

Prices that were asked were different than the site I looked at. We used to use this every week until you stopped childminder discounts. Maybe its time that you consider discounts for us again as I k... See more

Rated 1 out of 5 stars

On March 28 2026 tried to return to JUMBO WALDECK DEN HAAG a plastic container of JOHMA KOMKOMMER RAUWKOST Container is wrapped in heavy carton making impossible to view contents. Upon serving... See more

Company details

  1. Supermarket

Information provided by various external sources

Ontdek alle aanbiedingen en het ruime assortiment van Jumbo! ✓ Laagste prijsgarantie ✓ Boodschappen thuisbezorgen ✓ Heerlijke recepten ✓ Handige Jumbo app


Contact info

  • Rijksweg 15, 5462 CE, Veghel, Netherlands

  • jumbo.com

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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No history of asking for reviews

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1.5

All reviews

(1,651)

386 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supportive and efficient

Jambo have been an excellent agency to work for. They have your interests at heart and are an efficient and diligent team. My contact Nick Briant has been very supportive and has helped me move to a permanent post. Highly recommended.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

Jumbo is a bullying brand and I would…

Jumbo is a bullying brand and I would highly recommend not doing online shopping with them. After paying for our online shop (we have proof from ABN AMRO the money was taken from our account and was received by Jumbo's account), we have been hounded by Jumbo and dept collectors (and fines) to pay a bill of 250 euros that we have legal proof we have paid. We have made hundreds of calls and sent hundreds of emails but cannot talk to a manager or get a proper answer from anyone in the klanten service or finance team. After the recent toeslag affair in The Netherlands, I am absolutely shocked by this behaviour by a supposedly family brand. Their bullying behaviour is abhorrent.

17 June 2024
Unprompted review
Rated 1 out of 5 stars

Awful service

My order should've been delivered between 11 and 14.00, but it wasn't. I waited an extra hour, I was late from work, but it still haven't arrived. And all they could do about it was apologising. There was no way to deliver it the next day, I have to make a new order. What kind of awful service is this???

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Piece of s..t!!

Piece of s..t!!! Woking hours depends on the employee! Open hours are not the same like they shown!!! Many times I was with 2 hours before they close and I kissed their doors, was closed!!!!

21 April 2024
Unprompted review
Rated 1 out of 5 stars

Jumbo: go woke, go broke

Supermarket that tries to go woke by cancelling meat discounts and telling you to consume less meat.
What's next, grasshoppers and mealworms while the CEO dines on Wagyu every night?
The last thing anyone needs, is a supermarket telling you how to live your life.
Never coming back here again.

18 March 2024
Unprompted review
Rated 1 out of 5 stars

Book-jumbo.com is a scam!

Book-jumbo.com is a scam. They have testimonials from known authors saying how fantastic they are...I contacted four of the authors and none of them had ever heard of book-jumbo.com. Beware DO NOT USE.

5 October 2023
Unprompted review
Rated 1 out of 5 stars

For the 4th time but products which…

For the 4th time but products which were rotten. Bought the day befor yesterday 2 packages of almonds. The nuts were old and had a molt taste. Because this was the 4th time I bought something off at Jumbo, I deceide this time to return them. The guy behaind the counter was extremely arrogant and stated that on the back of the package the expire date was the end of October and thus he did not want to take them back. It is not about the 5 EUR, but the way the handled it. Last time I have visited Jumbo and will inform friends and family to stay far away from Jumbo

28 September 2023
Unprompted review
Rated 1 out of 5 stars

Let me share me experience with this …

Let me share me experience with this wurst shop ever.jumbo at 40-45 plein.to day after work visit this shop like every day after work go to bet toto and buy some stuff.I have won ticket for 45,30€ and I want bet again 45€ on champion league to night.so I give her the ticket and scan another two ticket.she take out money from casa and put in the table don’t understand why she did because win 45,30€ and bet again 45€ so don’t know why she take out of the casa.then she give those two ticket and take the money from table and put back.I am turned around and want go inside shop.the moment she tell me I am still 20€ from the table!I didn’t touch anything but she still saying I am still 20€!she call the security’s than we go to do office.security guy want to see me bag I am told hem no he is no allowed to ask for those thing I am told him call the police.then he start look at the camera and what a surprise there was no prove I am still this 20€!so more then 30 minut they keep me there because she is so stupid and don’t know to even count money.if is up to me that lady must be fired right now because said to client with out any proof I am stealing 20€ it’s really disgusting!this was no first time there is always problem because me color of skin is to white for these people who work there!guys give you good advice don’t go there if you don’t want get f u c k up with those smart people!

19 September 2023
Unprompted review
Rated 1 out of 5 stars

Jumbo Nieuwegein

Jumbo's shortcomings extend to overpricing and a limited range. The store's steep prices are coupled with a glaring lack of diversity, catering predominantly to Dutch preferences. Foreign cuisine enthusiasts, including those who seek ingredients for dishes like Asian cuisine, find themselves disappointed by the scarcity of options. Jumbo's practice of hiring inexperienced children to work further exacerbates their service quality, highlighting a growing disconnection from customer needs.

21 August 2023
Unprompted review
Rated 2 out of 5 stars

Overpriced and distrustful

They are obviously overpriced, ccompared to Aldi, which sells many of the same products almuch lower prices. But my main problem is with their self-checkout counters. It is absurd how often they send someone over to scan the items I just scanned myself. From now on, if they decide to question my honesty in this manner, I will disrespect them back by no longer buying the items. I hope others will do the same. I understand that they want to prevent theft, but they should understand that they insult costumers with their misplaced worries about dishonesty. Here's a novel idea. If you want people to be honest, reward them for it. If you're going to scan the items again, that the customer just scanned, and the customer passes that test, then Jumbo pays for the errands. Think about it.

10 June 2023
Unprompted review
Rated 1 out of 5 stars

Irresponsible behavior!!!

I used to be a loyal customer for the last 3+ years until 30 minutes ago, I went to Jumbo ( Jumbo Linaeusstraat ) just like every other day to buy some groceries and to pick some baked goodies from their bakery, the bakery employee came and started to fill the empty shelves with his bare hands, no gloves as you can see in the picture, I told the employee on the info balie and showed her the picture, she said ( oh ok ) she didn't apologize, she just smiled 😳😳😳 not the expression I was waiting for.
This is not acceptable at all, this is a health risk, what's the point of putting clippers on the shelves to the customers to use while picking their food if the food is already being touched by your employees, this is a huge risk on health as this is how viruses- germs spreads !!!!!!!!!! I'm very disappointed this is so reckless & irresponsible !

7 May 2023
Unprompted review
Rated 1 out of 5 stars

Cashier searched my backpack without…

Cashier searched my backpack without giving me any reasonable explanation, this is invasion of a privacy. Outrageous, I used to shop there very often but now I won't spend a dime there.
De Raaphorst 4, 2295 NZ Kwintsheul, Netherlands

24 June 2022
Unprompted review
Rated 2 out of 5 stars

Getting worse and worse

Jumbo in the center of Eindhoven (close to Zwarte café) is getting worse and worse.
- food is always with almost expired stickers (but prices are getting higher on products)
- fruits and vegetables are deeply frozen
and black/ rotten inside, when cut
- all the baskets and windows of the cold freezers are so dirty and gross
- the supermarket is often full with street people, shady and gipsy people, and who knows whatsoever, but the staff is more than afraid to do smth about that (BUT they check occasionally the same people that go to shop there regularly, just because they are not shady and to stimulate work)

- old, lazy, grumpy ladies working there.. taking too much time to wait for someone to come to you when you self scanned yourself already (not during busy hours.. during busy hours everyone from the store pretends they are working.. instead of keeping the cleaning level, products quality level, etc. - doing a meaningful job in general)

- manager is dressed well (so no way not to recognise him) and just walking within the store, tho it does not seem any of the mentioned points above are being improved, or worked upon on

+ The only nice thing is that they sell La Place products (sandwiches, juices, etc.)
And that the people at the bread section are always nice.

It was a very nice store when it opened a few years ago (clean and tidy, and with good quality products), but they just believed too much in themselves from many people shopping there and have forgotten about behaviour, quality and cleanliness.

2 March 2022
Unprompted review
Rated 3 out of 5 stars

Prices that were asked were different…

Prices that were asked were different than the site I looked at. We used to use this every week until you stopped childminder discounts. Maybe its time that you consider discounts for us again as I know alot of childminder s refuse to pay this price for all the children in their care and also drinks breakfast and dinner it costs far too much.

19 February 2022
Unprompted review

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