JuJuBit: AI Custom 3D Figurine Shop Reviews 

144
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the platform simple to use and genuinely appreciate the seamless ability to create custom miniature figurines directly from uploaded photos. Many customers note that the final products closely match their original designs and look fantastic for tabletop gaming sessions. Some reviewers were not happy with the high pricing relative to the surprisingly small size of the delivered items. People also mentioned that the material can feel quite brittle, while shipping delays and order tracking issues caused additional frustration. Others experienced difficulties when trying to get accurate color details or requested revisions resolved properly.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with how accurately 3D... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with the excellent miniature... See more

Order

Users describe ambiguous interactions with order experiences, as many consumers praised the quality and... See more

Price

Reviewers mention negative feedback about price, expressing disappointment that the figures are too expensive... See more

User experience

People report positive experiences with user experience, noting that the website is very user-friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I seen many poor reviews and I can't decide if it is because their expectations were far too high? I order a mini knowing exactly what id be getting. A decent completely custom miniature that is paint... See more

Company replied

Rated 4 out of 5 stars

The figurine was exactly what I would hope it would be although I would have liked to have had the option to order a larger version. my daughter loved it, and it will be a part of her life for a very... See more

Company replied

Rated 4 out of 5 stars

The minis came out surprisingly close to the 3D model. The material feels solid and more rigid than the Wizkidz minis. The color is pretty close to the model but has a slightly faded look. Overall, I... See more

Company replied

Rated 4 out of 5 stars

Well the figure was close it was lacking in details missing thumb digit on the front facing paw and markings where off on his front legs having the paw print have four circles rather then 3. Plus his... See more

Company replied


Company details

  1. Figurine Shop
  2. also in
  3. Collectibles Store
  4. Gift Shop
  5. Model Shop
  6. Souvenir Store
  7. Wedding Souvenir Shop

Written by the company

Describe it or upload a photo, and our AI designs it, our 3D artists finish it, and we print it in full color and ship it to your door. No design skills, no 3D software, no equipment needed. We make custom figurines and art toys from a pet photo, an original character, or just an idea, plus tabletop miniatures for DnD and RPG campaigns, custom artisan keycaps for mechanical keyboards, and crystal bracelets and shoe charms on jujubit.ai. Here is how it works: chat with JuJuBot or upload a photo and a 3D model is generated in seconds, or browse 30+ style templates if you would rather start from one, then spin and zoom the 3D preview before you order. Every ordered piece goes through Digital Crafting, where our professional 3D artists manually polish the mesh and structural details, and because we print in full color, nothing needs painting. A few things to expect. Everything is made to order, with production taking 7 to 10 business days, followed by shipping of 5 to 12 business days in the US, 10 to 25 internationally, or 3 to 7 with express for US$29.99. Standard shipping is US$9.99 in the US and US$12.99 international, and free over US$99. Weekends and local holidays do not count as business days. Colors on screen can differ from the printed piece. Sizes run from 4cm to 10cm based on what you choose at checkout, measured from the bottom of the base to the highest point, so a figure with a raised weapon, wings, or a tall base measures differently from a plain standing one. If scale matters for your game, leave a note on the order. You can change or cancel within 2 hours of placing an order. After that production has started, and since each piece is made for one person, returns and exchanges apply only under our refund policy. If an item arrives damaged or wrong, email us your order number and photos, and we will usually reprint or refund it, replying within 24 to 48 hours. You can contact us anytime at support@jujubit.ai. We also read and answer reviews here, including the critical ones.


Contact info

3.5

Average

TrustScore 3.5 out of 5

144 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 53% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(144)

142 reviews in the last 12 months

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Rated 4 out of 5 stars

It’s too expensive for the size.

1 September 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Absalon, thanks for the four stars and the honest take. A lot of what goes into the price isn't the size: every figure is a one-off, reworked by an artist, checked for printability, then printed in full color and quality-checked by hand. We're still an early-stage product and run offers and events from time to time, including ones for new customers, so they're worth keeping an eye out for.

Rated 5 out of 5 stars

Designing the miniature was effortless

Designing the miniature was effortless, it got exactly what i wanted in a 2d model, and the miniature arrived identical to the image depicted.

20 July 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Zach, effortless to design and identical to the image when it arrived. Thanks for writing that up.

Rated 4 out of 5 stars

Almost perfect

So, I've made three purchases so far, and this is by far the best result I've gotten. The first time around was great. I ordered a single figurine and it looks great but a little bit off-model, like, it's strangely not looking forward like it was in the picture. But nevertheless, it still looks like it should. The second time was a bit off as I'd ordered two characters with horns and for some reason, each one of them is missing a horn. They still look good, but I really have to wonder how that happened. It's why for this recent order where I took the risk of ordering four at once, I was worried about at last a couple in particular, yet they all look exactly like they should. These are actually perfect. I almost have no complaints, yeah, almost. The only criticism I have is that there is one particular figure that needed a stand, specifically a figure of Marina from Mischief Makers since her feet are too small to balance on any surface without leaning her up against something, and yet this is so far the only figure I've received from all three orders that didn't come with a stand. Every other figure I've ordered so far didn't really need the stand, yet the one lone figure that did didn't come with one. It's the only reason I took off a star because I was just led to believe all of your figures came with stands, so I'm seriously questioning how exactly this happened, if it was just a little oversight or what. It still looks great and as long as the figure is leaning against something, it's fine, but I feel like I shouldn't have had to do that.

15 September 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Neil, four figures in one order all coming out right is great to hear. On Marina: the stand isn't a separate piece. It's printed together with the figure as part of the design, so when a design doesn't include one, we don't add it afterwards, which is why Marina came without one. If you'd like a stand next time, just mention it in the order notes at checkout, and our artist will add one as long as the print allows.

Rated 5 out of 5 stars

I was really hesitant about ordering…

I was really hesitant about ordering from here. However I was not disappointed at all the figure arrived and it looked exactly how I wanted it to. Definitely will order from again.

22 July 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Glad the hesitation didn't hold you back, and that it turned out exactly how you wanted it to. Looking forward to your next order.

Rated 5 out of 5 stars

It was a great 3D realization of a 2D…

It was a great 3D realization of a 2D color illustration I created on an animation cell many years ago. I made a copy for a female acquaintance who got the joke.

14 September 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Jeffrey, turning your own animation cel illustration into a 3D piece is exactly the kind of project we love seeing, and making a second one to share with a friend is a great touch. Thanks for trusting us with something so personal to you.

Rated 4 out of 5 stars

The detail is very good based on the…

The detail is very good based on the picture that was uploaded and rendered into 3D. Only downside is the size of the figure is much smaller than I was picturing. For the price, it would be nice to get something a bit bigger. Because I’d love to get another design done up into a 3D figure.

28 July 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Braedan, glad the detail translated well from your photo. For sizing, we put together a guide at jujubit.ai/blogs/news/custom-figurine-size-guide that walks through what each size option actually looks like in hand, so it's easier to picture before you order again.

Rated 1 out of 5 stars

Ignoring messages/customer service/quality issues are unacceptable. Beware

I requested merely the hair color on a figure to be darkened a bit (to light brown) which was clear in the photo sent, was assured by a reply it would be done when I received the proof. I was also emailed about the glasses on the figure (unsolicited) which ended up looking like goggles, definitely not representative of the original image, my concern was ignored. Checked to see if the hair color was fixed, was told yes, it didn't look like it so I asked again - no reply. The finished figure arrived with orangey-blond hair. I took care of this on my own with the appropriate acrylics for action figures, at this point I'm frustrated. I emailed twice to report this after I received the figure, especially when I was asked to rate the product in late July and received no response. There are definitely communication issues here by whoever replies to the buyer. I was going to order again but I don't trust the process at all. For the price of these figures, better attention should be paid to the buyer with clear messaging. I understand being in the art field, limited rounds of revisions obviously but this was a fail. I do not recommend this company. Beware and stay vigilant if you do order and request a revision. Ignoring emails is absolutely unacceptable and unprofessional. I have all the message trails to prove it.

27 July 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Lisa, being told something will be fixed and then not hearing back is not the experience we want anyone to have, especially on a detail as specific as hair color you'd already spelled out clearly. We'd like to find your order and see exactly where that follow-up broke down. Please email support@jujubit.ai with your order number so we can look into it directly.

Rated 5 out of 5 stars

It was easy and the figure looked great…

It was easy and the figure looked great and just how I pictured it. Thank you very!!

14 September 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

David, hearing it matched exactly what you pictured is the best kind of feedback we could ask for. Thanks for giving JuJuBit a shot.

Rated 1 out of 5 stars

You sent it to the wrong address

You sent it to the wrong address! Then they said I needed to contact the postal service to try and get it back which required an APP 🤬 to use.

23 July 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Lenny, we're sorry. Having a package go to the wrong place, and then having to go through the postal service to get it back, is a frustrating spot to be in. Please email support@jujubit.ai with PRIORITY and your order number in the subject. Someone on our team will personally check the shipping details on your order and follow up with you directly.

Rated 5 out of 5 stars

10/10 no notes

10/10 no notes. Exactly matched what I wanted

25 August 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Exactly matched what you wanted is the best outcome we can offer. Thanks for taking the time to share this.

Rated 5 out of 5 stars

I was quite amazed

I was quite surprised that you could use an AI generated image and turn it into a miniature. I wish there were more ways to customize the miniature after it is transferred from the picture, but I am still learning how to use the system. If you could make a tutorial for using your site that would be amazing. Thanks again.

19 August 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Hi Chronosphere, some of that customizing may already be within reach, and editing costs nothing: in the JuJuBit app go to my-gallery, pick your mini, and hit edit at the top right, that reopens the AI chat with your original model loaded, so you can keep adjusting it. Past orders live under my-orders. A tutorial is a great idea too, we're putting one together for our blog and will share the link here once it's up.

Rated 5 out of 5 stars

World of Warcraft

I created this toon in World of Warcraft 25 years ago, she is my Shadow Priest, and this captured her perfectly, thank you. I will also be getting another one soon

3 August 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Hi Jack, a Shadow Priest you created 25 years ago, and glad the mini captured her perfectly. We look forward to making the next one.

Rated 5 out of 5 stars

The entire transaction went very well

The entire transaction went very well, and the finished product was amazing. My wife loves it.

22 June 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Hi Alex, good to hear the whole transaction went well and the finished product came out amazing. Even better that your wife loves it.

Rated 4 out of 5 stars

Good

The human review caught a deliberate error I left in as a test so good on them for that. However the size I ordered said on-site it was good for most tabletop grids and it most certainly is not- as my mini is twice the size of standard D&D grids and minis.

26 July 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Hi, Friend, glad the human review caught your test. Sorry the mini doesn't fit standard D&D grids the way the site description suggested it would. We have an article that explains how we measure sizing in detail. If you're not sure next time, feel free to contact our support before ordering and let them know the size you're expecting. Hope this helps: https://jujubit.ai/blogs/news/custom-figurine-size-guide

Rated 4 out of 5 stars

Great experience

The mini was exactly like the 3D i ask and receive in perfect condition with a lot of protection for the shipping. The reason why give 4/5 is that the color was more pale that the model but for the rest ... Strong mini solid.

19 August 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Thanks, Marc-André. Glad the mini matched your 3D preview and arrived solid. Noted on the color coming out paler than the model.

Rated 1 out of 5 stars

How?

It doesn’t have a base to stand up on its own.

6 September 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Hi bassie, your figure is designed to balance on the motorcycle's two wheels rather than sit on a flat base, so what you received matches how it was designed and ordered. If you have any other questions, feel free to email support@jujubit.ai with your order number and a photo.

Rated 3 out of 5 stars

The miniature did NOT match the color…

The miniature did NOT match the color of the design. It was meant to look metallic and it turned out flat gray.

3 August 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Bill, sorry the metallic tones came out flat gray. Full-color 3D printing can't reproduce a metallic finish, so gold and silver shades print as their closest flat color instead. There is a real difference between the design preview and the actual print, thank you for pointing it out. I will pass this along to our product team, and will follow up with you if there is any progress.

Rated 2 out of 5 stars

Honesty

Honestly, $50 for a custom figure that's the size of a table top isn't worth it. Including the details. I couldve went to someone on Etsy who would've printed mine bigger at the same price, But everyones different I guess

27 August 2026
Unprompted review
JuJuBit: AI Custom 3D Figurine Shop logo

Reply from JuJuBit: AI Custom 3D Figurine Shop

Codie, sorry the size didn't feel worth it for the price. Everyone weighs that differently, and we appreciate you sharing where it landed for you.

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