Juicers Reviews 

I mistakenly ordered a red KitchenAid blender instead of the blue one I wanted. I immediately ordered the correct colour and contacted the company straight away to arrange a return for the unopened item, following their stated returns procedure.

The issue was not the return itself, but the customer service experience that followed. I was repeatedly asked the same questions, and with the company advertising a 14-day returns guarantee, I became understandably concerned about missing the deadline.

I eventually called customer services on 18th May and experienced one of the worst customer service interactions I have ever had. The representative repeatedly spoke over me, would not allow me to explain the situation properly, and ultimately hung up the phone on me. I was genuinely shocked by the way I was spoken to. I understand customers can sound frustrated when trying to resolve an issue, but there is never an excuse for treating people disrespectfully.

The entire interaction left me feeling dismissed and upset. Customer service should involve professionalism, patience, and basic courtesy — none of which I experienced here.

Sadly, this experience has completely put me off purchasing from this company again. I would rather pay more elsewhere and be treated with respect.

Avoid purchasing goods from this company. I had a very disappointing experience with them. I purchased a pizza oven worth £499, and it arrived damaged. Initially, they refused to accept a return or provide a refund.

After I contacted my bank and requested a payment hold/dispute, they finally agreed to take the item back and issue a refund. However, after receiving the goods, they have neither refunded my money nor returned the product.

This has been an extremely frustrating experience, and I would strongly advise others to be cautious before dealing with this company. I am now considering taking legal action to resolve this matter.

Fast responses and professional service every time. Other companies should be learning from Juicers

I was shopping around for a KitchenAid mixer. Juicers had the most competitive price. It’s quite a lot of money for me to spend online so I was wary of using a company I haven’t purchased from before. I needn’t have worried. The service was top notch and the delivery is super fast. It arrived the next working day. I will not hesitate to shop from Juicers in the future.

Fast, efficient service and a great price too. Delivered promptly by courier in good packaging.

Order went smoothly, no mishaps. I'm happy to recommend this company based on my experience

What an easy company to deal with. I bought a large kitchen aid mixer from them at a brilliant price. Delivery arrived well packaged and when they said it would.
This was my first time using Juicers and will definitely use them again

Item arrived promptly and was well packaged. Thank you.

I added this to my collection of kitchen Aid appliances as it matched with what I had ,and always trust that quality.

Amy was brilliant, befitting a lady in customer service. She was non confrontational and offered a label for return of our product swiftly! A refund has now been applied. Thanks Amy!

Website was easy to use and fast delivery , thank you.

The Ultra Sharp Utility knife broke. I emailed to let 'Juicers' know. Had a very quick, positive response to my email. The replacement knife was here the following day. Customer Service doesn't come better than that!

Had an issue with the product I ordered. I emailed and received a prompt reply and immediate replacement sent out. Great customer service! Thank you 🤩

Great Kitchen Aid hand mixer and excellent experience ordering through Juicers.co.uk. Would use again.

We bought a kitchenaid blender from this site for mother's day, and whilst it was a great gift, my mum preferred a different colour. They wouldn't allow an exchange, even when we offered to pay for the postage both ways so there would literally be no cost for them.
When we gave up and just opened the blender box to use, there is a big scratch on the blender glass when it is supposed to be a brand new product. Terrible company, will not purchase again from them or recommend.

Prompt delivery, reasonable price, cheaper than buying from original manufacturer. Can't moan, pretty decent.

I received my glass bowl within a few days of placing the order. It was exactly what I expected

Excellent website, absolutely love my toaster & will definitely use Juicers again
Fantastic experience overall ⭐️⭐️⭐️⭐️⭐️

Great price for the Magimix slicer and great speedy delivery service

Excellent service and product. The juicer is a breeze to use compared to our Green Star Elite GSE-5000 which was also purchased from this company. I noticed that a leaflet enclosed with juicer said that the warranty period was 1 year rather than motor 10 years and parts 5 years as shown on website but it was quickly confirmed to be the latter.