Judith Hart Jewellers Reviews 

175
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the careful packaging that ensures items arrive in pristine condition. Shoppers also highlight the exceptionally helpful communication and efficient service provided by the friendly team throughout the buying process. Consumers appreciate the lovely gift wrapping and reasonable prices, making purchases feel special and well-managed from start to finish. However, some people mentioned minor issues with specific products, such as unexpected sizing discrepancies, missing presentation details, or stock availability. A few consumers noted occasional drawbacks when ordering, yet the overall positive sentiment remains very strong among buyers.

What people talk about most

Product

Consumers find product quality and the buying experience to be very satisfactory. Reviewers frequently... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super fast and prompt... See more

Service

Customers consistently note positive experiences with service from start to finish. Consumers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As this item is a surprise gift, we cannot yet comment on the watch itself, however, as soon as the online purchase was made, we received quick communication from the jewellers, which made us feel con... See more

Company replied

Rated 5 out of 5 stars

Bought a watch as a gift for a family member. The prices were competitive and I like any shop that lists if the item is in stock or not. The delivery was as described within 48hrs and the gift wrappin... See more

Company replied

Rated 5 out of 5 stars

Great service, product exactly as described and at a great price. Initially said I would collect but unexpectedly unable to do and watch was posted out to arrive next day at no extra charge. Would... See more

Company replied

Rated 5 out of 5 stars

Good clear website, perfect comms during the buying process even down to arranging preferred day delivery. My watch came well packaged and in perfect condition. Thanks to all.

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Engraver
  4. Jewelry Repair Service
  5. Watch Repair Service
  6. Watch Store

Written by the company

Judith Hart Jewellers is one of Derbyshire's leading independent Jewellers. We have a rich history spanning over 45 years and are still family owned to this day. Specialising in luxury diamonds, engagement rings, wedding rings, watches and special gifts. We also have a strong array of branded jewellery in store and online including the following brands: Nomination Italy, Thomas Sabo, Georg Jenson, Jersey Pearl, Coeur De Lion & Clogau Gold. Our watch brands include Seiko, Frederique Constant, Citizen, Herbelin & Bering. We offer many services to the Derby area including Ear Piercing, Permanent Welded Jewellery, Repairs and Jewellery Valuations. If you would like any more information or would like to book an appointment please contact us on info@judithhartjewellers.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(175)

37 reviews in the last 12 months

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Rated 3 out of 5 stars

Amazing company but I am still waiting…

Amazing company but I am still waiting for my item!! Royal mail still have it apparently!! Excellent company though

2 May 2023
Judith Hart Jewellers logo

Reply from Judith Hart Jewellers

Hi David,
Thank you for your kind words. I have just looked at your order and can see that the tracking information is showing this is still with Royal Mail. I will chase this with them and will contact you via email with an update. James

11/05 I can see this was delivered yesterday lunchtime, we hope you love your new purchase!

Rated 5 out of 5 stars

Excellent service

My item was well packed and delivered fast by Royal Mail. First time ordering from Judith hart jewellers and highly recommend.

19 February 2023
Rated 5 out of 5 stars

Fantastic service

Postal strike no problem James got in his car and delivered it I own many watches a few from here fantastic shop led by I think Carol and her son delivered it as I say service at the best well done Judith Hart I think names r right if not apologies

19 December 2022
Rated 5 out of 5 stars

Engagement ring purchase made easy!

Engagement ring purchase made easy!
Carol was amazing when helping me choose a diamond engagement ring that went down perfectly on my christmas engagement. Could not be any happier with the service or product and will definitely be back for wedding rings!

18 November 2022
Unprompted review

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